Customer Support Coordinator (m/w/d)

WHY WE NEED YOU The Content Marketing Specialist executes content initiatives that drive brand awareness, thought leadership, community engagement, and pipeline generation. Working closely with the Community Manager, Product Marketing, Demand Generation, SMEs, and external partners, this role creates and delivers content programs that generate pipeline, support revenue goals, strengthen Maltego's leadership in OSINT, and grow our practitioner community. The ideal candidate is hands-on, organized, detail-oriented, and comfortable managing multiple projects in a fast-paced B2B environment. WHAT TO EXPECT Content Production & Execution  * Develop content that supports the entire customer journey, from awareness and community engagement to lead generation and opportunity creation. * Owns and executes thought leadership initiatives, including whitepapers, research reports, webinars, podcasts, case studies, and executive content. * Partner with product, SMEs, SDRs, Sales, and Product Marketing teams to turn customer insights and investigations into high-impact content assets. * Build content programs that foster engagement and learning within the global OSINT community through educational content, challenges, community discussions, and practitioner-focused initiatives.  * Create and deliver content assets for integrated marketing campaigns across owned, earned, and partner channels to drive awareness, engagement, lead generation, and pipeline growth. * Own content distribution and promotion strategies across social media, email, community platforms, partner networks, and digital channels to ensure content reaches the right audiences. * Measure and optimize content performance against business outcomes, including engagement, MQLs, pipeline influence, product adoption, and community growth.  * Identify emerging industry trends, practitioner challenges, and market conversations to shape Maltego's thought leadership agenda. Community & Social Media   * Support community engagement initiatives(e.g., Discord content, CTFs)and online programs such as webinars, Discordlive sessions, CTFs * Help maintain content databases, brand consistency, and a cohesive audience experience across all brand touchpoints YOUR PROFILE IN SHORT * Experience in content marketing, digital marketing, social media, or campaign execution  * Strong writing, editing, and organizational skills  * Comfortable working across multiple content formats and channels  * Detail-oriented with strong project coordination and execution capabilities  * Familiarity with content management systems, social media platforms, webinar platforms, and marketing workflows  * Able to manage multiple priorities and deadlines in a fast-paced environment  * Collaborative, proactive, and execution-driven mindset  * Experience or familiarity with cybersecurity, intelligence solutions, OSINT, SaaS, or technical B2B industries is a strong plus. * Experience with AI-assisted content workflows,marketingautomation tools(e.g., Account Engagement,HubSpot),or creative production tools(e.g., Figma)is a plus WHY YOU WILL LOVE MALTEGO Here are some of the reasons why you will love Maltego: * Work closely with Product, Marketing, and Sales on meaningful go-to-market initiatives. * Contribute to clear, high-quality messaging for a global user base of investigators and analysts. * Gain experience in a fast-growing tech scale-up across the private and public sectors. * Join an inclusive and diverse team that values your ideas and supports your growth. * Access supported language courses for continued learning. * Receive mental health support via .nilo, including psychologists and digital tools. At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability. LOCATION Our Munich office REQUIRED DOCUMENTS / INFORMATION Please submit a resume and a cover letter detailing your experience and motivation to be part of Maltego!

YOUR MISSION As JUNA’s (Senior) Finance Manager, you will own the full reporting cycle across our European entities — ensuring accuracy, compliance, and timely delivery of financial information as we scale. You’ll work closely with external accounting partners in multiple countries and oversee monthly shareholder reporting. * Take ownership & drive the month-end closing process by preparing and reviewing key accounting information and collaborating closely with external accountants to finalize the monthly financial records. * Prepare monthly accruals.  * Support in preparing monthly shareholder reporting (e.g. OPEX, Vehicle P&L). * Manage communications with external accounting offices in Italy, Netherlands, Poland, Belgium, France, and Spain. * Assist external accountants with preparation of annual reports and third-party audits. * Prepare & issue client invoices, track payment status and proactively follow up on overdue payments. * Continuously improve, streamline and automate finance processes to drive scalability of the finance function. What That Looks Like In the first 3–6 months: * Ramp Up Quickly: Become fully onboarded into JUNA’s finance systems and tools, building a solid understanding of our entity structure and reporting flows. * Own Core Processes: Independently complete your first solo month-end close accurately and on time. * Build Key Relationships: Establish reliable, trust-based working relationships with our external accounting offices across Europe. After 12 months: * Seamless Collaboration: Work in sync with external accounting teams across all JUNA entities, ensuring smooth coordination and minimal friction. * Trusted Owner: Be recognized as a proactive, reliable owner of the full reporting cycle and balance sheet — the go-to person for financial accuracy and compliance. * Process Champion: Have identified and implemented improvements to finance workflows, contributing meaningfully to JUNA’s operational scalability. YOUR PROFILE What you bring: * Degree in Accounting, Finance, or a closely related field, coupled with 7+ years of professional experience in a relevant role. * Comfort working with external accounting partners across multiple jurisdictions. * Proficiency with accounting software and ERP systems; experience with consolidation tools is a plus. * Professional fluency in English required; German at B2 level or above. Who you are: * Sharp and detail-oriented — you catch errors before they become problems and take pride in numerical accuracy. * Proactive and structured — you manage your workload independently and flag issues early rather than waiting to be asked. * Reliable under deadlines — you understand that close cycles have hard stops and you plan accordingly. * Analytical mindset — you don’t just process numbers, you understand what they mean and can explain variances clearly. * Collaborative spirit — you work well with external partners and internal stakeholders across different countries and functions. Bonus points if you have: * Experience with multi-entity set-up. * Exposure to scaling finance functions in a startup or fast-growth environment. * Familiarity with IFRS in addition to HGB. * Experience with MOSS, Zoho Books and Atlar. WHY US? Leadership and Innovation: Work with a pioneering team dedicated to transforming road logistics and contributing to a sustainable future.    Autonomy and Impact: We value innovation and give you the freedom to grow in our team to make a significant impact.    Sustainability: Join a company where your work directly contributes to reducing carbon emissions in logistics.  Benefits: Join a great team in our dog-friendly, hybrid work model with an office located at the heart of Kreuzberg, where you’ll enjoy a relaxed, no-micromanagement culture, regular company events, access to Urban Sports Club and L&D budget, and an office stocked with snacks and drinks to keep you energized.    Our Company Values * Think outside the truck: challenge the internal-only status quo, prototype fast. * Impact, not activity: cut through noise, prioritize what actually matters. * Own it: end-to-end roadmap ownership, no safety net. * Collaboration drives the core: daily work with engineers, CEO, and CTO. * Customer in the driver's seat: internal or external, understand what they need. ---   At JUNA, we value authenticity, humility, and potential — so even if you don’t check every box, we encourage you to apply. We know that diverse backgrounds, perspectives, and experiences are what drive true innovation.    Our team is collaborative, international, and always evolving. Come as you are — we’re excited to meet you and hopefully welcome you on our journey to transform the logistics industry across Europe.    If you require accommodation during the hiring process, please don’t hesitate to reach out to mikaela.roennkvist@juna.com. Please only contact this email for accommodation purposes.