Deal Desk Analyst

Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. Publicly traded

on Nasdaq Stockholm with headquarters in Sweden, the US, and Singapore, we protect everyone from everyday consumers to global

enterprises with modern, phishing-resistant authentication.

At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with

Integrity, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and

leading the transition to post-quantum cryptography. In everything we do, we live by our core values:

• Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience.
• Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult.
• One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together.

Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program,

offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication

into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer

frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities,

journalists, and humanitarian groups worldwide through our Secure it Forward program.

Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or

choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest

a priority.

Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where

everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that

foster inclusion, help build community and connection across Yubico which all employees are welcome to join. Additionally, Yubico

donates YubiKeys to organizations in need all over the world (you can read more about our work here).

Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us

connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico

Page on LinkedIn and our awards here.

Yubico is looking for an experienced, highly driven and resourceful Deal Desk Analyst that will be responsible for deal support to

our Global Sales team.

Our primary focus is assisting Sales in the deal cycle from quote to booking; we are passionate about how Deal Desk can help the

sales team be more strategic and efficient. This role will work with cross-functional teams such as Sales, Legal, Finance, Order

Management and Product.

You must be a detail-oriented self-starter who enjoys working in a fast-paced organization with users from all levels of the

company. You must be able to provide sound business insight for building operational excellence as well as have a good

understanding of sales cycles, complex hardware and software deal structures, and the complexities of global transactions and

hardware fulfillment.

At Yubico, we work closely as a team, value respect and humility and are always willing to pitch in and help other members of the

team. We are looking for someone who is passionate about Deal Desk, enjoys working closely with Sales, embraces challenges, and

possesses the emotional smarts to tackle them.

• Serve as the primary Deal Desk liaison for the field sales team, with a dedicated focus on streamlining quoting processes and

leading educational initiatives to reinforce channel best practices

• Offer comprehensive support and coverage for Enterprise Quoting as required, ensuring high-quality output
• Engage proactively in the early stages of complex deal cycles to provide strategic advice to account executives on pricing

strategies, deal construction, and the selection of appropriate contracting vehicles

• Collaborate extensively with cross-functional departments, including Sales, Finance, Legal, and Supply Chain, to manage and

resolve non-standard or intricate transactions

• Partner closely with the Deal Desk Manager to develop and execute renewal strategies for historically complex accounts,

ensuring long-term alignment with company objectives

• Rigorously verify that all deals adhere to corporate compliance policies and are structured to support accurate,

high-efficiency downstream processing

• Facilitate and optimize Salesforce booking and fulfillment workflows by coordinating seamlessly with billing, order entry, and

supply chain teams to reduce turnaround times

• Administer, maintain, and regularly update the Deal Approval Matrix and channel documentation to ensure internal transparency
• Identify and drive cross-functional process improvements, managing the documentation and communication of policy updates and

standardized templates

• Provide ongoing support to the Sales Operations team through ad-hoc projects, bug reporting, and the implementation of

procedural enhancements

• Maintain high availability and commitment for extended hours during critical end-of-quarter periods to ensure all pending deals

are processed

• Demonstrate a high degree of resourcefulness and self-sufficiency, executing complex tasks with both speed and technical

precision

• Serve as the designated team lead and point of contact in the absence of the Deal Desk Manager, providing leadership and

guidance to the team

• Demonstrated expertise in establishing, documenting, and implementing scalable best practices for the deal desk, ensuring

seamless alignment between strategic deal development and downstream order administration

• A minimum of 5 years of professional experience in sales support, sales operations, or sales enablement, specifically within

the enterprise software or technology hardware sectors

• Proven ability to thrive within a global operations environment, including the flexibility to adjust working hours to support

various time zones and critical business cycles

• Strong preference for candidates with direct prior experience in Deal Desk activities, including deal modeling, complex pricing

structures, and contract vehicle determination

• Proficiency in Salesforce, with the ability to facilitate and optimize complex booking and fulfillment workflows to reduce

turnaround times

• A deep understanding of cross-system data integrity and technical precision, ensuring that all structured deals support

accurate financial and supply chain reporting

Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium

and 85% for your family.

Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym

membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate.

Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship

program.

Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing

parents receive an additional 8 weeks of paid leave (16 weeks total).

Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe

that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too

seriously.

Yubico offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside

of work. This role has the annual salary range as defined below for a salary pay range for a candidate located in the San

Francisco Bay Area. For roles that are filled in other locations, the compensation range will be based on data provided by the

Radford McLagan Compensation Database from Aon. Final compensation is also based on a number of factors including, but not limited

to, job-related knowledge, skills, and experience.

Salary Pay Range

$110,000—$125,000 USD

We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are

equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex,

sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran

status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an

E-Verify Participating Employer.

Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not

responsible for any fees related to unsolicited resumes or referrals.

Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any

application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and

selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also

be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will

only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your

personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will

keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you

do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and

we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if

you do not agree to provide your data, we will not be able to consider you as part of our talent community.

As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service

provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy

Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to

lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice,

when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond

with, and which are responsible for any personal data collected about you.