
Stripe · USA
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ...
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the
most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission
is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented
opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s
partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organization. The right
candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive
technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built
on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and
entrepreneurial.
What you’ll do
As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the
customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving
mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and
growth.
clients
innovations, and define a solution strategy to expand the partnership revenue
practices
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you
are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Requirements
engineer, for a global software enterprise.
order-to-cash processes and billing systems
credibility at all levels.
pursue opportunities.
technical and non-technical audiences.
other in an enterprise technology ecosystem.
strategic opportunities and customers.
obstacles.
ABOUT FAIRPHONE Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact. At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! * Location: US (preferably the East Coast) and fully remote * Working hours: Full-time, 40 hours per week. ABOUT YOUR ROLE The Technical Account Manager (TAM) – is part of the (technical) Market Readiness Team in the Product department and is responsible for managing the technical relationship between Fairphone and mobile carriers in North America. This role plays a central part in establishing the technical onboarding strategy, aligning telecom technical requirements, driving the product and software certification / approval process, and supporting long-term technical success throughout the product lifecycle. The TAM acts as the main point of contact for operator technical stakeholders and ensures internal alignment across Engineering, PLM, QA, and Product Management functions to fulfil or negotiate how partner requirements are implemented. KEY RESPONSIBILITIES & OBJECTIVES List of Key Responsibilities * Dedicated technical interface for telecom partners in dedicated regions, ensuring ongoing communication and alignment. * Coordinate and document partner requirements, and ensure internal implementation planning across teams. This includes early reviews of PRDs in collaboration with product managers. * Manage device onboarding processes, including testing, partner certification, and approval of new products and software updates. * Collaborate with internal stakeholders to ensure timely delivery and resolution of issues raised by carriers, including Support and verification of network tests for the QA team in dedicated regions. * Represent Fairphone in carrier workshops, technical meetings, and program reviews in support of other sales or operations functions. * Maintain clear visibility on partner (requirement) roadmaps, timelines, and deliverables. Key Objectives * Build and maintain strong technical relationships with assigned mobile carriers, mostly in North America. * Define the most fitting technical onboarding strategy & timing to support product managers and sales account managers with time-to-market discussions. * Ensure correct integration of technical requirements from carriers into Fairphone’s hardware and software development processes across the whole lifecycle of our products. * Own and drive timely technical onboarding/carrier certification for both new devices and ongoing software updates during the product market lifecycle. * Follow-through of software issues raised by operators to expedite resolution, including close collaboration with SW engineering and QA team, including hands-on field testing where needed. YOUR SKILLS & EXPERIENCE Must have’s * Bachelor's degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience. * Solid experience in a Technical Account Manager, Field Engineer, or Carrier Engineering role with a minimum of 5 years of experience in a similar position, working closely with North American carriers onboarding connected products, preferably smartphones. Experience with At&t and T-Mobile is a plus. * Familiarity with Android OS, GMS certification, and operator software validation workflows. * Background in working with mobile carriers, ideally within the smartphone or telecom industry. Experience in mobile device debugging, log collection, and issue replication. * Strong understanding of mobile network technologies, smartphone architecture, and software release processes. * Ability to manage technical discussions, timelines, and deliverables across departments and partner organizations. * Strong organizational skills, attention to detail, and proactive problem-solving mindset. * Ability to work independently and across time zones. The role requires strong cross-cultural communication and collaboration skills. WHAT FAIRPHONE CAN OFFER YOU? * The opportunity to create an impact on the electronics industry around the world. * A diverse work environment full of international, passionate, warm-hearted team members. * Competitive salary aligned with market standards. * Statutory paid annual leave, public holidays, and rest days in accordance with the labour law. * Social benefits & contributions made by both employer and employee as required under the US law. * Professional development opportunities for training, skill development, and career advancement.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM As a member of the Partner Solutions Architecture (PSA) team, you'll be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open, and entrepreneurial. WHAT YOU’LL DO As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customers' organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they drive new monetization opportunities and growth. RESPONSIBILITIES * Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth * Develop and execute enablement plans * Be at the forefront of technical discussions & solution deep dives with partners on the value Stripe provides to their clients * Engage with CTOs, engineering and other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue * Communicate success internally through QBRs, etc * Provide oversight, guidance, and assistance during the partners' sales process to ensure mutual success in joint opportunities * Educate the Stripe sales team on key partner solutions and capabilities * Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise * Fluent German * Experience co-selling and co-solutioning with go-to-market partners * Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels * Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities * Thorough understanding of the software development lifecycle and API architecture * Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem PREFERRED QUALIFICATIONS * A background in payments systems and e-commerce solutions is a plus but not a requirement * Hands-on experience with SAP
PARTNER SOLUTIONS ARCHITECT, TECHNOLOGY PARTNERS WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM As a member of the Partner Solutions Architecture (PSA) team, you'll be responsible for providing technical guidance to Stripe's technology partners. Our goal is to drive growth through co-solutioning, education, and enablement with our partner organization. The right candidate will be a technical liaison to the Stripe Partner Development Manager. This will involve creating technical business plans for technology partners, including identifying, incubating, and bringing to market service and solution offerings built on or with Stripe. A Partner Solutions Architect is someone who is intellectually curious, open, and entrepreneurial. WHAT YOU'LL DO As a member of the team, PSAs build consultative relationships with executives and technical decision-makers in the customer's organization to provide business and technical thought leadership, and become a trusted advisor in solving business-critical challenges. We architect business models with them so they can drive new monetization opportunities and growth. RESPONSIBILITIES * Work with key technology partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth * Develop and execute enablement plans * Be at the forefront of technical discussions and solution deep-dives with technology partners on the value Stripe can provide to their clients * Engage with CTOs, engineering, and other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue * Communicate success internally through QBRs, etc. * Provide oversight, guidance, and assistance during the partner sales process to ensure mutual success in joint opportunities * Educate the Stripe sales team on key partner solutions and capabilities * Serve as an advocate for key technology partners within specific sales regions and identify areas for sales partnership * Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices * Provide partner-focused guidance on Stripe products through feedback WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of experience in a customer-facing engineering role such as solution consultant, solutions architect, or sales engineer for a global software enterprise * Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with an understanding of how technology partners build and scale integrated solutions * Experience working with technology partner ecosystems and payment solutions * Understanding of financial infrastructure industry trends and emerging technologies * Experience co-selling and co-solutioning with go-to-market partners * Executive engagement skills and presence, with an ability to establish relationships with key decision-makers and build credibility at all levels * Group-facilitation skills and confidence in proposing and leading customer meetings to gain footing and pursue opportunities * Understanding of the software development lifecycle and API architecture * Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences * Ability to learn Stripe solutions such as Payments, Connect, Issuing, and more * Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax, and legacy systems interact with each other in an enterprise technology ecosystem * Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers * Strategic and creative thinker who can identify challenges and maintain a positive approach when facing difficult obstacles HYBRID WORK AT STRIPE This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office). IN-OFFICE EXPECTATIONS Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. WORKING REMOTELY AT STRIPE A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.