Senior Copywriter - Remote

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. * We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. * We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. * We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.  We are looking for a Senior Product manager to join the Bloomreach Clarity product team and help build the next generation of conversational shopping. Working in one of our Central European offices or from home on a full time basis, you’ll become a core part of the Product Team, and report to the head of product for Clarity.  Clarity is an exciting rapidly growing product in an emerging market opportunity, built on the latest in LLM technology. This is an amazing opportunity to be at the frontier of AI-native product development, and to build a product that sets the bar for the next generation of commerce interfaces.We operate in a rapidly evolving landscape and value an entrepreneurial mindset, rapid iteration, sharp thinking, curiosity, and a laser focus on outcomes. Key Responsibilities: * Drive the development of new AI-native capabilities within Clarity, from ideation through to launch, with a focus on unlocking real business value. * Collaborate closely with engineers, designers, and product leaders to rapidly prototype and iterate on features powered by Generative AI and LLMs. * Engage deeply with customers to understand their evolving needs in the AI space and translate those into innovative, intelligent product solutions. * Partner with Customer Success and Data teams to ensure successful rollout of new AI driven features, streamlining workflows and gathering both qualitative and quantitative feedback. * Stay on the pulse of AI and GenAI advancements, market trends, and competitive offerings, translating insights into strategic bets and product direction. * Set the gold standard for how AI features are delivered, ensuring strong user adoption, ethical implementation, and customer satisfaction. * Monitor and report on AI product usage, performance, and business impact using a data-first approach, ensuring every decision is backed by insight. * Regularly synthesize findings and communicate progress, opportunities, and outcomes to leadership and cross-functional stakeholders. Personal Attributes: * A product first, AI curious mindset, driven by impact and always looking for ways to push boundaries. * Deep empathy for users and a data informed, experimental approach to solving real world problems with emerging tech. * A natural collaborator who thrives in high autonomy environments and loves owning outcomes. * Crystal clear communicator able to make complex AI and product decisions understandable to stakeholders across the business. * Grit, creativity, and a constant drive to learn, especially in fast evolving fields like GenAI. Professional Experience: * 3–6+ years in B2B SaaS Product Management, with experience in high growth, innovative product environments. * Proven success delivering AI powered or GenAI driven features, or a strong demonstrable interest and understanding of how LLMs, embeddings, and conversational interfaces drive product value. * Hands on involvement in product led growth initiatives and scaling usage of intelligent product experiences. * Demonstrated comfort working with engineers, data scientists, and researchers in cross functional, global teams. * Familiarity with ethical considerations and responsible AI implementation is a strong plus. #LI-HO1 MORE THINGS YOU'LL LIKE ABOUT BLOOMREACH: CULTURE: * A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.  * We have defined our 5 values [https://www.bloomreach.com/en/careers?utm_source=Job-Description-Footer&utm_medium=Job-Description&utm_content=Hyperlink-1] and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.  * We believe in flexible working hours to accommodate your working style. * We work virtual-first with several Bloomreach Hubs available across three continents. * We organize company events to experience the global spirit of the company and get excited about what's ahead. * We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. * The Bloomreach Glassdoor page [https://www.glassdoor.com/Overview/Working-at-Bloomreach-EI_IE442167.11,21.htm] elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page [https://www.comparably.com/companies/bloomreach] Culture score is even higher at 4.9/5 PERSONAL DEVELOPMENT: * We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. * Our resident communication coach Ivo Večeřa [https://www.linkedin.com/in/ivo-ve%C4%8De%C5%99a-2a94291/] is available to help navigate work-related communications & decision-making challenges.* * Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. * Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* WELL-BEING: * The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* * Subscription to Calm - sleep and meditation app.* * We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. * We facilitate sports, yoga, and meditation opportunities for each other. * Extended parental leave up to 26 calendar weeks for Primary Caregivers.* COMPENSATION: * Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* * Everyone gets to participate in the company's success through the company performance bonus.* * We offer an employee referral bonus of up to $3,000! * We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! ---------------------------------------------------------------------------------------------------------------------------------- Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.  About the Role:  As our footprint expands across the UK, Western Europe, and the Middle East, our IT Administration team is extending follow-the-sun coverage into UK business hours to complement our existing APAC presence. You will be the front-line and second-line IT presence for our UK/EU and broader EMEA colleagues — provisioning and supporting endpoints, running joiner/mover/leaver processes, managing identity and access, and delivering Tier 1 and Tier 2 support through Jira Service Management. You will also contribute to global IT projects and help integrate newly acquired teams onto Dragos standards. This is a hands-on role for someone who thrives in a fast-moving, security-conscious environment. Responsibilities:  * Provision new-hire accounts, equipment, and access so joiners are productive on day one; complete onboarding checklists across identity, endpoint, and SaaS.  * Execute timely, complete access revocation and account deactivation (email, identity, SaaS, privileged access); coordinate equipment recovery for departing employees.  * Deploy macOS and Windows laptops — including developer-spec machines and the annual laptop refresh program — plus replacements, upgrades, and reassignments.  * Coordinate shipping, returns, device wipes, and acquisition-related equipment recovery across the region, with accurate records in the CMDB.  * Administer and troubleshoot enrollment and policies. * Manage applications across the Dragos SaaS estate.  * Own and resolve incidents and service requests in Jira Service Management — hardware, OS, M365, connectivity, peripherals, and conferencing — escalating appropriately and meeting SLAs.  * Keep asset records accurate, maintain runbooks, provide EMEA coverage during UK/EU business hours, and support global IT projects and M&A integrations.  Qualifications:  * 5+ years of hands-on experience in IT support, service desk, or systems administration in a corporate end-user environment.  * Hands-on experience with MDM/endpoint management — Microsoft Intune and Jamf (Apple Business Manager a strong plus).  * Working knowledge of Microsoft 365 and Atlassian environments.  * Experience running onboarding/offboarding (joiner/mover/leaver) processes, including account provisioning and access revocation.  * Comfortable with a ticketing/ITSM tool (Jira Service Management preferred) and working to SLAs.  * Endpoint hardware lifecycle experience: provisioning, imaging/enrollment, shipping/returns, and asset tracking.  * Strong customer-service orientation, clear written and verbal English, and the ability to work independently in a remote-first team.  * Awareness of GDPR / UK data-protection obligations when handling personal and device data.  * Familiarity with a CMDB and collaboration tooling (Slack, Zoom, Confluence).  * Exposure to endpoint patching/vulnerability remediation and security-conscious IT operations.  * Experience supporting the Arabic-speaking region / Middle East (MENA) — users, logistics, or offices in Arabic-speaking countries, preferred. * Experience with zero-trust and privileged access tooling, preferred * Experience supporting a fast-growing or M&A-active, globally distributed company, preferred. Compensation:  * Salary:  £55,000 * Competitive Equity Package   * Comprehensive Benefits Plan    #LI-MM1 #LI-REMOTE      Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.