Growth Marketing Intern - Remote

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. * We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. * We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. * We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We are currently expanding our Customer Success team, and we’re looking for a new colleague as Customer Success Manager (CSM) for Western Europe. Could you be one of them? * Help top e-commerce businesses boost their performance. * Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm. TASKS AND RESPONSIBILITIES: As a Customer Success Manager you will be expected to: * Build long-term relationship with your clients * Act as a trusted advisor & industry expert able to challenge  the status quo * The role of CSM is to act as a guardian for both, client & Bloomreach's Engagement Pillar. * On the client side, the CSM’s main role is to ensure that CDP Pillar delivers value to the client at every moment of the cooperation. * As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client’s goals & strategy. * On the other hand, the CSM should ensure that the cooperation is a win-win for both sides. WHAT WE EXPECT OF THE CANDIDATE: * 2-3 years of work experience. Ideally in B2B SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role. * In-depth knowledge of business and business trends, and the ability to understand clients’ business models extremely fast. * Knowledge of e-commerce, marketing and the current trends in the industry. * Experience of leading teams and projects or pursuing own business (ideally B2B). * Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modelling, prediction. * Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision-making and which metrics the business is based on. * Basic understanding of technology around marketing cloud solutions. * Independence, self-organization, ability to navigate ambiguous situations. * Native fluency in English. Nice to Haves:  * Fluent in Danish * Or fluent in any of the following; Dutch, Swedish, German #LI-HO1   MORE THINGS YOU'LL LIKE ABOUT BLOOMREACH: CULTURE: * A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.  * We have defined our 5 values [https://www.bloomreach.com/en/careers?utm_source=Job-Description-Footer&utm_medium=Job-Description&utm_content=Hyperlink-1] and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.  * We believe in flexible working hours to accommodate your working style. * We work virtual-first with several Bloomreach Hubs available across three continents. * We organize company events to experience the global spirit of the company and get excited about what's ahead. * We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. * The Bloomreach Glassdoor page [https://www.glassdoor.com/Overview/Working-at-Bloomreach-EI_IE442167.11,21.htm] elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page [https://www.comparably.com/companies/bloomreach] Culture score is even higher at 4.9/5 PERSONAL DEVELOPMENT: * We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. * Our resident communication coach Ivo Večeřa [https://www.linkedin.com/in/ivo-ve%C4%8De%C5%99a-2a94291/] is available to help navigate work-related communications & decision-making challenges.* * Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. * Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* WELL-BEING: * The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* * Subscription to Calm - sleep and meditation app.* * We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. * We facilitate sports, yoga, and meditation opportunities for each other. * Extended parental leave up to 26 calendar weeks for Primary Caregivers.* COMPENSATION: * Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* * Everyone gets to participate in the company's success through the company performance bonus.* * We offer an employee referral bonus of up to $3,000! * We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! ---------------------------------------------------------------------------------------------------------------------------------- Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for someone to focus on self-serve growth of ElevenAgents. Tens of thousands of startups, enterprises, indie-developers, and SMBs are already building agents with ElevenLabs and yet we’re still so early. If you’re successful, everyone that is looking to build conversational agents will choose ElevenLabs. You’ll play a key role in developing and scaling our primary growth channels, including paid digital campaigns, influencer partnerships, SEO, joining and hosting in-person events, and running viral launches. As a data-driven team, you’ll develop data analyses to better understand our acquisition channels and our users. REQUIREMENTS * Technically fluent - able to understand our APIs, Agents platform deeply and translate it into value props for small business users * Highly creative and experimentation-driven, with extensive experience running and optimizing data-driven growth marketing campaigns * Familiarity with growth channels such as SEO, performance marketing, influencer marketing, and organic social * Self-starter with strong ownership, autonomy, and a bias toward action and automation * Demonstrated initiative and accountability for outcomes and systems * Relentless commitment to excellence - holds a high bar for quality, clarity, and impact * Bonus: * Founder or early-stage experience - has built and scaled something from scratch LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.