Bilingual Partner Growth Specialist (English/French)

This is a 6 month fixed term employee contract initially, with a likelihood of extension.   Toronto, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients. As a Bilingual Copywriter (English/French Canadian - FR-CA), you’ll write, shape, and localize onsite and CRM content across a diverse portfolio of brands. You will work closely with key stakeholders to produce high-quality marketing copy, seamlessly pivoting between different brand voices, project types, and fast-evolving client needs across both English and Canadian French-speaking markets. You will work closely with Sr. Copywriters to follow and improve upon creative standards, processes, and guidelines to maximise quality and minimise churn. This role requires a genuine passion for the craft of copywriting, a high degree of creative agility, a deep understanding of French Canadian cultural nuances and Quebec market dynamics, and a forward-thinking mindset eager to explore how technical and digital advancements can elevate our storytelling. WHAT YOU’LL DO: * Create clear, effective, and original copy and content for a variety of client CRM and onsite marketing channels in both English and Canadian French. * Transcreate and adapt English campaign concepts into culturally resonant French Canadian (FR-CA) copy, ensuring the core message, tone, and regional relevance remain intact. * Iterate on copy changes quickly and effectively with guidance from Sr. Copywriters, adapting fluidly as project scopes shift. * Master and switch between differing client tones of voice and brand guidelines with ease across both languages. * Identify and communicate creative opportunities through competitor research, trends, and emerging technological advances in digital copy within Quebec and the Canadian Francophone markets. * Collaborate with Designers and Creative Directors to push creative boundaries across different styles and formats. * Contribute to team creative brainstorms and proactively champion forward-thinking copy solutions. * Proactively support other Copywriters regionally and globally. WHAT YOU BRING: * Fluent or professional fluency in written and spoken French Canadian (FR-CA) and English, with an exceptional grasp of localized grammar, regional idioms, and cultural nuances. * 2+ years copywriting experience; a background in a Canadian agency or brand environment is preferred. * Proven experience in translation, transcreation, or localization copywriting specifically for the Quebec market. * Experience in e-commerce/transportation technology is a plus. * Exposure to multi-channel digital copy and brand development; a background in social media content and copywriting is preferred. * Ability to produce error-free marketing content that sells in both English and Canadian French. * Confidence in taking ownership of individual work with support from a Sr. Copywriter. * Ability to work at a fast pace on large marketing campaigns with many assets. * An understanding of the importance of consistency across different touchpoints of a user journey. * Ability to communicate ideas clearly and enthusiastically. * A collaborative approach to getting things done. * A supportive, proactive attitude towards projects. WE OFFER * A flexible, hybrid/remote working policy * An excellent salary based on experience and equal pay policies * Mental health support, and company sick pay scheme. * 15 days paid holiday annually (plus Public Holidays). * Refreshments are provided in the office all week. * Enhanced family friendly policies to support new parents. * Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * Inspirational Talks, bringing the outside in with regular guest speakers and events. * Learning and Development, supporting your growth with continuous opportunities to learn and advance. * Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 [https://www.deptagency.com/en-gb/insight/dept-is-a-certified-b-corporation/] and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month [https://www.deptagency.com/dept-cares-day-2023/] in which employees come together and donate their skills to support local charities. The anticipated annual salary range for this position is $50,000 – $65,000 CAD. Salary is based on relevant experience, expertise, and organizational impact. AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used. This posting reflects an existing vacancy at DEPT®. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here [https://www.deptagency.com/the-good-company/].

JOB DESCRIPTION: STUDY COACH AND CURRICULUM SPECIALIST Division / Department: SeeWhy Learning Reports to (position): Training & Education Manager Level / Grade: Professional Location: Remote Toronto Area (Canada; GTA, Hamilton, or Kitchener-Waterloo preferred) Employment Type: Full Time (Non-Exempt) Work Conditions: Remote Office Environment Travel: Minimal Telecommute: Yes Minimum Educational Requirement: Bachelor's Degree (Business, Finance, Economics, Mathematics, Education, or related field preferred) Years of Experience: Entry-level to 2+ years of experience in tutoring, training, education, financial services, customer support, or related field ABOUT THE ROLE SeeWhy Learning is seeking a Study Coach and Curriculum Specialist to join our team. This role is ideal for someone with a passion for financial services, education, and helping learners achieve their professional goals. As a Junior SST, you will support students preparing for financial services and insurance licensing examinations by providing coaching, guidance, and educational support through phone, email, live chat, and webinar platforms. You will play an important role in helping students understand complex concepts, stay motivated in their studies, and successfully complete their examination requirements. This is a remote work-from-home position requiring a dedicated home office environment with reliable internet access. Candidates must be authorized to work in Canada. About SeeWhy Learning   SeeWhy Learning is a leading provider of online insurance education and licensing solutions across Canada. As part of Career Certified, SeeWhy Learning helps insurance professionals launch and advance their careers through engaging, accessible, and industry-focused training programs. Our mission is to empower learners with the knowledge and confidence they need to succeed while delivering an exceptional educational experience that supports professional growth at every stage of their career. Through innovation, collaboration, and a learner-first mindset, we are committed to making professional education more effective and accessible. WHAT YOU'LL DO STUDENT COACHING & SUPPORT * Provide individualized coaching and study support to students preparing for financial services and insurance licensing examinations. * Answer questions regarding course materials, study approaches, and exam preparation through phone, email, live chat, and webinar platforms. * Simplify complex financial and insurance concepts into easy-to-understand explanations that support student success. * Encourage, motivate, and guide students throughout their learning journey. WEBINAR FACILITATION & TRAINING DELIVERY * Facilitate structured webinars and virtual training sessions using Webex or similar online meeting platforms. * Deliver educational presentations to students and corporate partners. * Maintain a professional and engaging virtual learning environment. STUDENT PROGRESS MONITORING * Track student progress, course completion, and exam success metrics. * Prepare and communicate reports and updates to internal stakeholders and external partners as required. * Identify students who may benefit from additional support and provide proactive outreach when appropriate. LEARNING CONTENT MAINTENANCE * Assist with maintaining and updating existing training materials and educational resources. * Review content for accuracy, consistency, and effectiveness. * Support ongoing curriculum and learning experience improvements. ADDITIONAL RESPONSIBILITIES * Participate in onboarding, training, and professional development activities. * Maintain confidentiality of student and organizational information. * Perform other duties and special projects as assigned. WHAT WE'RE LOOKING FOR * Bachelor's degree or equivalent combination of education and experience. * Strong interest in financial services, investing, insurance, or financial education. * Excellent verbal and written communication skills. * Strong attention to detail and organizational skills. * Ability to work independently in a remote environment. * Strong presentation and facilitation skills. * Ability to explain technical or complex information in a clear and understandable manner. * Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace. * Experience supporting customers, students, learners, or clients in a professional environment is preferred. * Bilingual (English and French) is a plus! PREFERRED QUALIFICATIONS Completion of or exposure to one or more of the following is considered an asset: * Canadian Securities Course (CSC) * Investment Funds in Canada (IFC) * Canadian Investment Funds Course (CIFC) * Life Licence Qualification Program (LLQP) * CIRO proficiency examinations (CIRE, RSE) * Conduct and Practices Handbook (CPH) * Wealth Management Essentials (WME) * Derivatives Fundamentals and Options Licensing (DFOL) * Passion for the financial services industry and continuous learning. * Ability to learn new subject matter quickly and apply knowledge effectively. COMPENSATION & BENEFITS * Salary range of $53,000 – $58,000 CAD annually, commensurate with experience, education, skills, and qualifications. * Eligible for health insurance benefits after three months of employment. * Eligible for profit-sharing bonuses after three months of employment. * Primarily work-from-home environment. * Professional development and career advancement opportunities. * Opportunity to learn from experienced financial services educators and industry experts. CAREER GROWTH This position offers a clear path for advancement into more senior training, educational support, content development, and leadership roles within SeeWhy Learning. Increased responsibilities and earning potential are based on performance, experience, education, and demonstrated expertise. ABOUT SEEWHY LEARNING SeeWhy Learning is a leading Canadian educational provider serving the financial services industry. Founded in Ontario, SeeWhy Learning helps students prepare for investment, mutual fund, and life insurance licensing examinations. The organization partners with banks, investment dealers, and insurance companies across Canada. All exam preparation materials, study tools, and educational resources are developed internally by experienced trainers, course writers, and financial services professionals dedicated to student success. Please Note: This is not a sales-focused position. Individuals who enjoy discussing investments, financial services concepts, and helping others succeed in their licensing examination journey are encouraged to apply.