Staff Data Scientist (SCM)

Company Introduction   Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.     Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.  We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”       Role Overview   As a Staff Product Designer, you will be responsible for solving customer pain points in a rapidly changing business environment with a small team. You are expected to own the entire process of product creation, from ideation to the final development, based on the design thinking process. You are proficient at creating user scenarios, user journeys, wireframes, and UI designs and prototypes. You have the ability to understand business requirements and provide design directions using qualitative and quantitative data. To achieve this, you will work with various teams including development, Product Manager, marketing, legal, and HR teams and coordinate work. Furthermore, you will contribute to establishing and executing large and small projects and strategies that are necessary for the business to grow and lead the cultivation of the team culture and the establishment of processes.    What You Will Do  * Lead the overall design projects while communicating with Business, Engineering, and Product teams. * Be proactive in establishing product vision and roadmap and play a strategic role in decision-making processes. * Improve processes more efficiently through collaborations with other design leaders of Product UX teams. * Set a priority for improvement directions by identifying and analyzing problems of the current products and services. Assure design quality and suggest directions for improvement.     Basic Qualifications   * BA in Graphic Design, Interaction Design, Industrial Design, HCI, Computer Science, Psychology, or equivalent degree/experience * Excellent portfolio of typography, interaction design, visual design, and user research * Ability to skillfully utilize design tools such as Figma and Adobe * 8+ years of experience in product design * Experience in leading other designers in the team level projects * Experience in building the overall strategy of projects and creating the basis of deliverables * Excellent communication and storytelling skills * Proficient in Mandarin and English    Preferred Qualifications  * Experience in working and collaborating with diverse teams in a rapidly growing environment * Experience in launching a project from scratch by utilizing insights earned from UX research * Ability to analyze data and reflect the result in the design * Experience in implementing/managing complex projects while leading various stakeholders * Extensive knowledge of e-commerce enabling a multi-dimensional understanding of customers, sellers, and business Ability to show commitment at work and exert leadership    Recruitment Process and Others     Recruitment Process   * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.    Details to Consider  * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Company Introduction   We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.   We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.     Role Overview As a Principal Data Scientist within Coupang’s Supply Chain Management Autonomation (SCMA) organization, you will serve as the scientific authority and primary architect for our Cognitive Engine. You will be the bridge between cutting-edge Deep Learning (signal sensing) and Operations Research (constraint-based optimization). Your mission is to transform Coupang’s supply chain into a durable competitive advantage by building a fully autonomous, agentic operating system that is capable of multi-step reasoning, where LLMs interpret signals and OR models execute procurement decisions without manual intervention. This system will manage procurement decisions for 10M+ units daily, with the goal of reducing manual execution by 50% while maximizing inventory ROI and in-stock rates. Key Responsibilities * Architect the Cognitive Engine: Lead the synthesis of Large Language Models (LLMs), Knowledge Graphs (KGs), and Graph Neural Networks (GNNs) to create an autonomous, agentic supply chain platform. * Integrate DL & OR: Design hybrid systems that utilize Deep Learning for high-fidelity signal sensing and Operations Research for complex, constraint-based optimization. * Drive Full Autonomy: Develop models that proactively manage the entire SKU lifecycle at hyper-scale, moving from "human-in-the-loop" to "human-on-the-loop" strategic oversight. * Establish Model Governance: Implement strict governance frameworks to ensure high-stakes autonomous decisions remain accurate, unbiased, explainable, and resilient to data drift. * Simulate & Experiment: Lead Large-scale Discrete Event Simulations (DES) and Agent-Based Simulation models to validate "what-if" scenarios before production deployment. * Strategic Leadership: Advise leadership on the research roadmap and technical breakthroughs that will define the future of e-commerce supply chain management . * Cross-Functional Partnership: Partner with SCMA Engineering to deploy production-grade models that handle extreme demand volatility without compromising latency or reliability. Qualifications & Technical Requirements * Education: Ph.D. or Master’s in Operations Research, Computer Science (AI/ML focus), or a related quantitative field. * Experience: 10+ years of relevant industry experience, ideally in e-commerce, SCM, or high-complexity trading environments. * AI/ML Expertise: Hands-on experience designing and implementing: * Model Architectures: Experience with state-of-the-art time-series and graph architectures (e.g., TiDE, GNNs, Transformers), and experiences in Reinforcement learning models. * Generative AI: Expert-level knowledge of LLMs and Agentic workflows. * Graphs: Knowledge Graphs and Graph Neural Networks (GNNs) for supply chain mapping. * Optimization & Heuristics: Deep proficiency in Mixed-Integer Programming (MIP), Dynamic Programming, and Meta-heuristics (Genetic Algorithms, PSO). * Simulation Mastery: Proven track record in Discrete Event Simulation or Agent-Based modeling (e.g., AnyLogic, Simio). * Tooling: * Solvers: Expertise in Gurobi, Cplex, or SCIP. * Languages: Python, Java, or Scala. * Data: SQL mastery and experience with Big Data environments (Spark, Clickhouse).    Recruitment Process and Others   Recruitment Process   * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.    Details to Consider  * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/