Director, Supplier and Manufacturer Quality

Description Position at Hearth & Home Technologies, LLC Hearth & Home Technologies is looking for a Product Portfolio Manager to join our Fireplace Business Unit in Lakeville, MN. We are the nation’s leading manufacturer and supplier of hearth products, including a wide variety of gas, electric, wood and pellet burning fireplaces, inserts, stoves, and accessories. Headquartered in Lakeville, Minnesota, with distribution around the world, our innovative approach is supported by a business unit structure that allows us to develop and market products with a strong focus on customers’ needs.  Since 1996, we’ve been dedicated to connecting people through the warmth and comfort of our hearth products. The Fireplaces Business Unit is one of our key business units within Hearth & Home Technologies, featuring leading brands such as Heat & Glo, Majestic, Heatilator, and more. This business unit is dedicated to advancing fireplace technology and design, reflecting our commitment to exceptional quality and comfort. Reporting to the Director, Product Portfolio, this role is responsible for developing and executing marketing strategies to promote products and their features to the target audience for the Fireplace Business Unit. This role involves close collaboration with product development, sales, and marketing teams to ensure successful product launches and sustained market performance of our products. Key Responsibilities Market Research : Utilize market research to understand consumer and builder needs, identify market trends, and analyze the competitive landscape to inform product development and drive marketing strategies Product Positioning : Develop and refine product positioning and messaging to differentiate from competitors Go-to-Market Strategy : Execute Go-to-Market strategies for new product launches and feature updates Sales Enablement : Provide sales teams with the necessary tools, training, and information to effectively sell the product Product Launches : Develops and partners cross-functionally to execute product launch strategy and tactics. Leads the communications kick-off and strategy meetings for product launches by working cross-functionally Campaign Management : Plan and manage marketing campaigns to increase product awareness and adoption Performance Analysis : Evaluate product performance and marketing strategies, adjusting based on data-driven insights Cross-Functional Collaboration : Work closely with product development, sales, marketing, and other teams to ensure alignment and successful execution of product launches and Go-to-Market strategies Product Roadmap : Execute both short-term and long-term product roadmaps while optimizing a multi-branded product portfolio Lifecycle management : Oversee the entire lifecycle of your product category, from ideation to launch to end-of-life Follow up : Keep teams aware of changes to your category of products Interdepartmental activity : Participate in RCIs or other process improvement opportunities, as needed You Talk We Listen (YTWL) : Responsible for all cases involving product features, benefits, and product feedback Minimum Requirements Bachelor’s degree in Marketing, Product Management, Business Administration, or Communications field or an equivalent combination of education and experience 8 or more years of executing go-to-market strategies and new product commercialization Consumer goods, home, or building products industry experience; Hearth industry experience preferred Experience with project management tools and methodologies Travel as needed to customer locations and events (35% or less) Preferred Qualifications Consumer/Builder focused : Deep understanding of consumer and builder needs with the ability to provide clear and effective product solutions for your category Go-to-Market Strategy Execution : Proven experience in planning and executing go-to-market strategies for new product launches Communication : Excellent verbal and written communication skills to effectively convey product value propositions and messaging including public speaking skills Analytical Thinking : Strong ability to analyze market trends, consumer/builder feedback, and sales data to inform and refine marketing strategies Product and Marketing Expertise : In-depth understanding of product positioning, competitive market positioning and marketing strategies Collaboration: Skilled in engaging with cross-functional teams, including Sales, Marketing and Product Development to ensure successful product launches Strategic: Ability to see the “big picture” and think both long-term and short-term to develop actionable and well-defined strategic marketing plans for your product category In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [email protected] . The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

Summary:    The Director of Quality & Safety is responsible for ensuring compliance with all regulatory and legal requirements, drive operational strategies to improve efficiency and manage the quality and safety at MC2. This role overseas MC2’s Quality and Safety systems, certifications, and accreditations while developing and implementing policies, procedures, and continuous improvement initiatives.   Key Responsibilities:  * Manage and Lead the Quality and Safety teams throughout MC2. * Ensure company compliance with all relevant regulatory and legal requirements. * Develop and implement operational strategies to improve efficiency. * Oversight of, and accountability for, Quality and Safety systems, as well as MC2’s accreditations and related processes, including: * TCCA AMO Certification * TCCA Manufacturing Approval * Foreign MPM Supplements (e.g. FAA, EASA, JCAB) in support of Eagle’s international activities Develop, administer and enforce: * * MC2’s Quality Policy, Standards, Processes and Procedures. * Occupational Health and Safety Policy, Standards and Procedures. * Develop, implement and administer: * A comprehensive Safety Management System (SMS), including acting as or assigning the SMS coordinator. * An AS9100 Accredited Quality Management System (QMS). * Supplier and contractor Quality evaluations. * Training programs to ensure personnel remain aware of their technical responsibilities. * Drive continuous improvement initiatives for Quality and Safety systems. * Implement and oversea enforcement, Non‐Conformance, Audit and Surveillance programs. * Select and implement IT resources for Quality and Safety (i.e. required software applications / databases etc.). * Accountable for Service Difficulty Reporting activities in accordance with regulatory requirements. * Oversee MRO and Manufacturing work, including Quality Assurance documentation and Major Modification Report review and submission. * Conduct Quality reviews of Work Orders and Purchase Orders before filing. * Complete customer self-audits and provide reporting on Quality and Safety metrics. * Lead Quality and Safety training programs for MC2 personnel. * Collaborate with department leaders to maintain Quality and Safety system integrity. * Report on effectiveness and suitability of Quality and Safety systems to senior management and executives. * Maintain proficiency with respect to the latest regulatory requirements and guidance. * Participation in the TCCA CARAC process, including, monitor regulatory changes and determine impact on Company policies and procedures. * Mentor direct reports and less experienced colleagues. * Maintain precision tool calibration program and record retention. * Assume the responsibilities of the CAR 561 PRM-A and CAR 573 PRM in their absence. * Fulfill additional duties outlined in the CAR 573 Maintenance Policy Manual and CAR 561 Manufacturing Policy Manual and Incorporated Documents. * Travel both domestically and internationally as required.     Qualifications: * Bachelor’s degree in quality management, Engineering or a related program or equivalent combination of education and experience such as an AME licence plus 10 years’ experience in a Transport Canada Approved Maintenance and Manufacturing Organization. * Minimum of 10 years of related experience in a Quality Assurance / Safety role. * Minimum of 5 years’ experience leading effective teams. * Experience in QMS and Safety metrics. * Experience with AS9100 or ISO9001. * Strong background in Audits and Corrective Action Plans. * Excellent computer skills relating to Microsoft Office, ERP and Quality related software suites. * Excellent verbal and written communication skills. * A positive and proactive attitude related to the support and improvement of Eagle Quality and Safety systems. * An understanding of effective continuous improvement. * Strong interpersonal skills and ability to build and maintain effective working relationships. Preferred Qualifications:  * Experience with Canadian Aviation Regulations 561, 571 and 573 and equivalent foreign requirements. * Experience with Safety Management Systems (SMS) for Maintenance and Manufacturing organizations. * Part 27 or 29 Helicopter MRO and/or AMO experience. * General aviation and Part 25 aircraft MRO and/or AMO experience. * TCCA or equivalent Approved Manufacturer experience. * Knowledge of statistical techniques and data analysis. * Accreditation as a Certified Quality Manager, Aircraft Maintenance Engineer, or Engineer. * Contemporary training in Safety Management Systems.