Technical Account Manager

FEQ327R322 At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! This is a hybrid role based in Sydney.  The impact you will have:  * Develop customer engagement strategies in partnership with Account Executive(s) in your designated territory. * Coach junior Solutions Architects and teams on use case prioritization and building technical champions. * You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications, ensuring they are excited by the Databricks vision and solution strategy. * Be a 'champion’ for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Data Intelligence Platform. * Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. * Opportunity to continue your development in one of four tracks - technical specialization, industry vertical thought leadership, strategic customer vision, and people management. What we look for: * Know how to engage in complex customer interactions and sales lifecycle in a technical pre-sales capacity. * Ability to influence decision-makers and C-level executives by developing relationships and orchestrating teams to achieve long-term customer success. * Prior experience with coding in a core programming language (i.e., Python, Java, Scala) and willingness to learn a base level of Spark. * Hands-on expertise with complex proofs-of-concept and public cloud platform(s). * Know how to provide technical solutions for specialized customer needs and navigate a competitive landscape. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. WHAT YOU’LL DO As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through existing Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. RESPONSIBILITIES * Drive revenue to achieve targets * Lead sales and upsell conversations of Stripe for existing and prospective customers * Drive strategic thought leadership within assigned territory to ensure user success and revenue growth * Understand the sales process and competitors for Stripe, including software, hardware, and payments * Serve as both an internal and customer-facing expert on Stripe, especially for your specialised products * Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap * Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory WHO YOU ARE You're an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You're used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator who is detail-oriented and has a track record for improving the processes and organizations around you. MINIMUM REQUIREMENTS * 8+ years of sales or prospecting experience at a technology company and a track record of top performance * Owning a direct sales quota, with direct sales experience closing new business and expanding existing users * A proven ability to build strong collaborative working relationships with business partners * The ability to deal with ambiguity and thrive in an unstructured, fast-moving environment * A proven ability to be a self-starter capable of driving business results without significant supervision * A hands-on mentality * Excellent verbal and written communication skills * Strong presentation skills, particularly for in-person meetings with multiple stakeholders * Proven ability to lead complex negotiations involving bespoke commercial agreements * Ability to understand complex technical requirements and craft solutions across multiple stakeholders PREFERRED QUALIFICATIONS  * * 5+ years of experience selling financial services or similar software * Experience in selling billing solutions * Proven ability to sell in a fast-paced environment