Swedish Speaking Sales Agent

The company has developed a groundbreaking cloud service for transportation companies. They have customers all over the world. They are experiencing strong demand of their product and because of that they need to strengthen their 1st line support team with a Spanish and English speaking support agent. This position is in Linköping and you need to work from the office. About you ● You have excellent problem-solving skills and the ability to think “outside the box”. ● You possess great computing skills and are interested in all things technical. ● You provide a high level of customer service and have a full understanding of its importance. ● You are a curious and fast learner. ● You communicate clearly in English and Spanish, both verbally and in writing. This is considered an entry-level position and although we don’t believe that you need specific qualifications to succeed in this role, it is very important that you are interested in tech, and have a basic understanding of computing, cloud-based services, and mobile technology. About the position As a 1st line support agent, no two days will look the same. Your daily focus will be to help our customers through phone, web chat and email. You will help our customers solving their problems and making sure they have the correct settings on their account. Over time, you will become an expert in the system and point of contact for anyone internally, you’ll be providing operational and technical support to teams across all of our departments. The working hours will be normal office hours, Monday to Friday. Your daily tasks will include ● Help the customers through phone, web chat and email, to make sure the customers can use the system the way they want it to work. ● Supporting the sales teams in sales demos and general technical support. It will be considered an advantage if ● You speak additional languages, especially Swedish, Finnish, or French. ● You have experience in technical support, ideally in an international environment. For this position you need to already have a Swedish work permit.

Location: Stockholm, Sweden Language Requirement: Native-German Work Hours: Monday–Friday, 08:00–17:00 (1 weekly WFH day) ---------------------------------------------------------------------------------------------------------------------------------- HELP PEOPLE TAKE CONTROL OF THEIR FINANCES — JOIN US AT ANYFIN At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Sweden, Finland, Norway, and Germany save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, new tools, and new products ahead, we’re on the lookout for more brilliant minds and big hearts to grow our Operations team. We’re now hiring a German-speaking Operations Agent who’s eager to make a real impact on customers’ financial health - every single day. ---------------------------------------------------------------------------------------------------------------------------------- ⭐ WHAT YOU’LL BE DOING As an Operations Agent, you become a key player in our core operations. Your work will directly shape the customer experience and the success of our mission. Your responsibilities: * Communicate with customers across email, chat, phone, and social media * Ensure top-quality customer experience - every interaction counts * Follow credit policies and regulatory standards with precision * Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation * Analyze and evaluate credit applications to produce responsible, transparent offers * Suggest and implement improvements to processes, tools, and workflows * Collaborate closely with a supportive, energetic, cross-functional team ---------------------------------------------------------------------------------------------------------------------------------- 🌟 WHO YOU ARE You’re in the early to mid stages of your career, combining enough experience to make confident decisions with a strong hunger to grow within fintech. YOUR BACKGROUND You likely have 1-4 years of experience in: * Customer service (banking, fintech, insurance, telecom, travel, or similar) * Credit risk assessment, AML/KYC, financial services, or advisory roles * Sales or support environments where empathy and communication are key You don’t need to be senior - but you do bring maturity, ownership, and reliability to every task. ---------------------------------------------------------------------------------------------------------------------------------- 🧠 SKILLS & COMPETENCE LANGUAGES * Native-level German * Fluent English * Bonus: Swedish or Finnish TECHNICAL & ANALYTICAL SKILLS * Excellent communication skills across written and spoken channels * Strong attention to detail and comfort working in regulated environments * Ability to assess creditworthiness quickly and accurately Comfortable interpreting financial data and customer information * Familiarity with AML/KYC or a willingness to learn * Familiarity with AI ---------------------------------------------------------------------------------------------------------------------------------- 💛 MINDSET & PERSONALITY You thrive in a role where customer impact is real and immediate. You are: * Customer-obsessed — motivated by helping people improve their financial lives * Fearless & proactive — you take initiative and challenge how things can be improved * Positive & team-oriented — uplifting the people around you comes naturally * Structured yet adaptable — you follow processes while embracing change * Multitasking-friendly — you enjoy switching between service, analysis, and admin tasks ---------------------------------------------------------------------------------------------------------------------------------- 🚀 WHAT DRIVES YOU * Growing your career in fintech * Working ethically and helping customers regain financial control Being part of an ambitious, international, mission-driven team * Making real impact - not just executing routine tasks ---------------------------------------------------------------------------------------------------------------------------------- 🎁 WHAT WE OFFER * A modern office in central Stockholm * A diverse team from all over the world * Real opportunities for learning, development, and career progression * A supportive and high-performing Communications & Operations team * Breakfast, after-work hangouts, wellness perks, and top-tier tech gear * A workplace that values curiosity, innovation, and continuous improvement This is your chance to join a bold fintech company transforming financial health and to grow alongside a team that’s only getting started. READY TO MAKE A DIFFERENCE? We can’t wait to meet you. Apply today and help us build a fairer financial future for everyone.