(Senior) Consultant Marketing Campaign Management (all genders)

About Us   Our vision at Diabetes Canada is a world free from the effects of diabetes. That’s why we work together to improve the lives of those living with diabetes – sharing knowledge and resources, supporting health-care professionals to improve patient care, advocating for change through policy, and funding research to advance treatments and discover a cure.   Living with diabetes is a complex and often relentless journey, testing the resilience of every individual affected. Diabetes Canada is here to help—providing tools, resources, and support to make that journey easier.    Join us in leading with strength and compassion - so no one faces diabetes alone.   About the Role  We’re seeking an Executive Director, Annual Giving to provides strategic leadership for Diabetes Canada's (DC) national direct response marketing (DRM) portfolio, with responsibility for annual giving, monthly giving, tribute giving, mid-level giving and digital fundraising programs. The role leads the development and execution of integrated fundraising strategies that drive donor acquisition, retention, reactivation, stewardship and revenue growth while enhancing donor engagement and lifetime value across the donor journey.    As a senior leader within the Fund Development (FD) team, the Executive Director is accountable for the achievement of annual revenue and expense targets, long-term portfolio growth, donor experience strategy, fundraising innovation and operational excellence. The role works collaboratively with leaders across FD, Marketing & Communications, IT & Data, Donor Stewardship & Operations, and other organizational functions to ensure an integrated and donor-centred approach to fundraising.    The Executive Director leads a high-performing team of fundraising professionals and fosters a culture of collaboration, accountability, continuous improvement and innovation in support of DC's mission.   Location: Diabetes Canada’s National Office is located at 1000–170 University Avenue, Toronto, Ontario. We offer a flexible work arrangement, allowing employees to work remotely while occasionally coming into the office as required by their manager or the organization. This role may involve travel for meetings.   Compensation: The hiring salary range for this role is $140,000–$155,000 annually, commensurate with experience and alignment with the requirements of the position.   What You’ll Do   Strategic Leadership & Revenue Growth * Develop and lead a comprehensive Direct Response Marketing (DRM) strategy that aligns with organizational priorities and supports sustainable revenue growth. * Establish annual and multi-year plans, goals and performance metrics for annual, monthly, tribute, mid-level and digital fundraising programs. * Identify opportunities to strengthen donor acquisition, retention, reactivation and upgrade strategies across all donor segments. * Evaluate program performance and donor trends, using data and analytics to inform strategic priorities and future investments. * Champion a donor-centred fundraising approach that maximizes donor engagement, loyalty and lifetime value. * Collaborate with FD leadership to strengthen donor pipeline development and integration across annual giving, mid-level giving, major gifts, planned giving and other fundraising programs.   Portfolio Leadership & Fundraising Strategy * Provide strategic oversight of all direct response fundraising programs and campaigns across mail, digital, phone, face-to-face and emerging channels. * Ensure donor journeys, communications strategies and fundraising activities are integrated across channels and donor segments. * Lead the development of innovative fundraising approaches, testing frameworks and optimization strategies that improve performance and donor experience. * Oversee campaign analysis, performance reporting and revenue forecasting, ensuring continuous learning and evidence-based decision making. * Ensure fundraising activities reflect industry best practices, regulatory requirements and ethical fundraising standards.   Digital Fundraising & Innovation * Lead the organization's digital fundraising growth strategy and support the continued evolution of digital fundraising capabilities. * Champion innovation in donor acquisition, engagement and stewardship through the effective use of technology, automation, data and digital platforms. * Identify emerging trends, opportunities and risks within the fundraising sector and bring forward recommendations that strengthen performance and operational effectiveness. * Foster a culture of experimentation, testing and continuous improvement to enhance fundraising results and donor experiences.   Financial & Operational Stewardship * Develop and manage the DRM operating budget and oversee revenue forecasting for all portfolio programs. * Monitor and report on program performance, revenue, expenses and return on investment, ensuring accountability against established targets. * Ensure effective operational processes, data management practices and campaign workflows are in place to support program success. * Lead procurement, contract negotiations and vendor management activities related to fundraising agencies, technology providers and external partners. * Ensure appropriate controls, policies and procedures are maintained to support organizational compliance and risk management.   Team Leadership & Talent Development * Lead, coach and develop a team of fundraising leaders and professionals, fostering a culture of collaboration, accountability and high performance. * Establish clear goals, expectations and development plans that support individual growth and organizational success. * Promote employee engagement, inclusion and continuous learning within the team. * Support succession planning and workforce development initiatives to ensure long-term organizational capacity. * Provide leadership in employee relations, recruitment, onboarding, performance management and talent development activities.   Cross-Functional Leadership & Stakeholder Engagement * Build strong partnerships across the organization to advance integrated fundraising initiatives and donor engagement opportunities. * Collaborate closely with Marketing & Communications to ensure consistent messaging, brand alignment and effective campaign execution. * Partner with IT & Data teams to strengthen data quality, fundraising systems, reporting capabilities and donor insights. * Represent DC with external agencies, consultants, partners and vendors. * Leadership and contribute to organizational planning, strategy development and change initiatives.   Note: This role is not limited to the responsibilities listed above and may include other duties as required.   Team Leadership This role currently provides leadership and oversight to three direct reports and two in-direct reports.   What You Bring * Post-secondary degree in Fundraising, Business Administration, Marketing, Communications or a related field, or an equivalent combination of education and experience. * Minimum 10 years of progressive fundraising experience with demonstrated success leading integrated direct response fundraising programs. * Minimum 5 years of people leadership experience, including experience leading managers and developing high-performing teams. * Demonstrated experience managing significant revenue portfolios, budgets and forecasting processes. * Experience leading annual giving, donor acquisition, donor retention and stewardship programs. * Experience incorporating digital fundraising channels into fundraising strategies and campaigns. * Experience working at a national charitable or not-for-profit organization is considered an asset. * Strong understanding of CRM systems, fundraising databases and campaign analytics platforms. * Strong understanding of donor-centred fundraising principles and donor lifecycle management. * Excellent financial, analytical and revenue management skills. * Exceptional relationship-building, strong leadership and stakeholder management skills * Strong project management and organizational skills, and seeking a solutions-focused approach. * Commitment to fostering a positive, inclusive, and collaborative work environment.  * Demonstrates an understanding of and commitment to Diabetes Canada’s mission, vision, and core values.    Why Join Us? At Diabetes Canada, you’ll play a meaningful role in making a difference every day for people living with or at risk of diabetes. We’re a national organization with an entrepreneurial spirit, where your contributions are valued, recognized, and rewarded.   What We Offer: * Impactful Work Environment: Join a high-performing, collaborative team committed to building a healthy and engaged workplace culture. * Flexibility: Our flexible work agreement allows for remote and hybrid schedules, supporting work-life balance on a 35-hour work week.   * Comprehensive Benefits: Receive competitive compensation plus a group benefits package, including health and dental coverage, life insurance, disability coverage, Employee and Family Assistance Program (EFAP), and company-matched Pension/RRSP. Also access to a $350/year healthcare spending account. * Day-One Coverage: Most group benefits including health, dental, life insurance, and EFAP, start on your first day. * Wellness Support: Access to a mental wellness app with guided meditation and self-paced learning on a variety of topics. * Generous Time Off: Enjoy additional paid holidays beyond provincial statutory holidays and an end-of-year office closure. * Employee Engagement & Recognition: Be part of a culture that celebrates contributions at all levels through our rewards and recognition platform (WorkTango), enabling peer-to-peer, team, and manager-to-employee appreciation. * Inclusive Culture: We celebrate diversity and foster an inclusive workplace that provides equal opportunities for all.   Our Core Values: [https://www.diabetes.ca/about-diabetes-canada/about-us] ACE-IT: Agility, Collaboration, Excellence, Integrity, Taking Initiative These values guide how we work together, support our communities, and advance our mission every day.   About the Application Process If you are already on Diabetes Canada’s job posting site, click on the “Apply” button found at the top-left of this screen. You will be required to complete a very brief questionnaire and submit your résumé and cover letter. If you are not on DC’s job posting site, go to the webpage: https://www.diabetes.ca/careers [https://www.diabetes.ca/careers] and click on “View Job Openings”.   If you experience any issues with the application process, please contact us at: dchr@diabetes.ca [dchr@diabetes.ca]   Additional Information * You must be legally eligible to work in Canada. Where applicable, you must hold a valid work permit or study permit that allows you to fulfill the requirements of this role. * Diabetes Canada welcomes applications from all qualified individuals, including people of all genders, Indigenous Peoples, persons with disabilities, and members of visible minorities. We value a workforce that reflects the diversity of the communities we serve. * We are committed to providing accommodations during the recruitment process. If you require any support or adjustments, please let us know. * We thank all applicants for their interest; however, only those selected for an interview will be contacted. * Please note that this posting is to fill an existing vacancy at Diabetes Canada.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE As the Senior Professional Services Partners Manager, Subcontractor Partner Solutions, you will own the strategy, operating model, and partner relationship framework for GitLab's subcontractor and services partner bench. In this role, you will help scale high-quality Professional Services delivery by building the systems, governance, and partner motions that allow external delivery capacity to work effectively alongside GitLab teams. This role sits at the center of Professional Services and works closely with Ecosystems, Sales, Enablement, Finance, Legal, Procurement, IT, Security, and regional delivery management to create a consistent, global approach to subcontractor partner onboarding, readiness, compliance, and performance. You will be tasked with improving how GitLab identifies, enables, governs, and grows subcontractor partners so they can support customer engagements with quality and consistency. In your first year, you will help mature the subcontractor partner model by strengthening lifecycle processes, improving visibility into partner skills and capacity, and creating better alignment between Professional Services delivery needs and broader partner strategy. This is a strong fit for someone who enjoys solving operational complexity, building scalable programs, and working across many teams to improve delivery outcomes for customers and internal stakeholders. * Building and improving a global subcontractor partner operating model that supports onboarding, readiness, delivery management, and offboarding * Partnering across Professional Services, Ecosystems, Legal, Finance, Procurement, and regional delivery teams to streamline contracting, access, governance, and partner performance management WHAT YOU’LL DO * Own the subcontractor partner operating model for Professional Services, including partner company onboarding, partner consultant lifecycle management, access coordination, readiness tracking, shadow and reverse-shadow progression, status management, and offboarding. * Develop and execute a global strategy for subcontractor and services partners that expands delivery capacity while maintaining quality, customer satisfaction, and alignment with regional business needs, using capacity, quality, and customer satisfaction metrics to guide decisions. * Serve as the primary relationship manager for strategic subcontractor and services partners, building strong partnerships with partner principals and delivery managers. * Partner with Professional Services, Delivery, project management, and regional leadership to identify staffing needs, evaluate partner resources, and maintain visibility into partner inventory, skills, capacity, rate administration, and specialty coverage to improve staffing match rates and reduce delivery coverage gaps. * Manage or materially support contract and engagement workflows, including contract initiation, work authorization governance, purchase order coordination, invoice routing, retainer administration, renewals, and related cross-functional follow-through. * Improve partner delivery readiness by shaping onboarding guidance, enablement expectations, shadowing requirements, certification alignment, and consistent delivery standards. * Establish and maintain partner performance scorecards, feedback loops, and compliance mechanisms to assess partner quality, readiness, utilization, customer feedback, and future fit. * Drive process improvement and automation across partner onboarding, engagement workflows, rules of engagement, and systems used to manage subcontractor operations across regions to reduce manual effort and improve data accuracy. WHAT YOU’LL BRING * Demonstrated progressive experience in subcontractor partner management, Professional Services operations, partner programs, channel or ecosystem roles, or services-partner management within a technology company. * Experience building, managing, and improving partner operating models or programs that support scalable services delivery. * Strong working knowledge of partner administration, contract processes, and terms and conditions management in partnership with Legal, Finance, Procurement, and Operations teams. * Ability to work effectively across Professional Services, Sales, Ecosystems, Marketing, Enablement, Finance, Legal, IT, Security, and regional delivery stakeholders. * Experience managing strategic partner relationships and building credibility with both internal stakeholders and external partner executives. * Strong program and project management skills, including process documentation, workflow improvement, governance, reporting, and global operational execution. * Data-informed thinking and operational rigor, with the ability to track partner performance, capacity, readiness, and risk while translating findings into clear recommendations. * Familiarity with systems used in partner and services operations, such as customer relationship management, professional services automation, procurement, and partner portal tools, and the ability to use GitLab. ABOUT THE TEAM The Professional Services organization helps customers realize value from GitLab through successful implementation, adoption, and delivery outcomes. Within that broader group, this role focuses on our partner solutions and subcontractor motions that extend delivery capacity and improve coverage across regions, specialties, and customer scenarios. We work across internal boundaries to make sure external partners can operate in a way that is consistent with GitLab standards, delivery methodology, and customer expectations. This is a highly cross-functional environment where success is driven by clear processes, strong documentation, thoughtful governance, and strong relationships. The work spans partner onboarding, readiness, contracting coordination, operational issue resolution, and performance management, while also helping strengthen alignment between Professional Services and Ecosystems. If you enjoy building structure in a fast-moving environment and creating repeatable systems that help teams deliver better as a team, this team offers meaningful impact. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $104,800—$175,400 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.