Social Media Intern

Job Description WHAT YOU’LL DO As Community Manager, you’ll play a key role in growing, nurturing and engaging H&M’s online community across social and digital channels. You’ll act as the brand’s voice in the social conversation, creating meaningful interactions that strengthen relationships with our audiences and build long-term brand affinity. In this role, you will: Manage day-to-day community engagement across social media platforms and digital channels, ensuring timely, relevant and authentic interactions. Monitor conversations, trends and cultural moments, identifying opportunities for the brand to actively participate in relevant discussions. Develop and maintain a consistent brand voice that reflects H&M’s identity and values across all community interactions. Provide community insights and audience feedback to internal stakeholders, helping shape content, campaigns and customer experiences. Use sentiment analysis tools and performance data to optimise engagement strategies and improve audience experiences. Collaborate closely with other marketing teams and customer service to ensure a seamless and consistent customer journey. Contribute to H&M’s social-first marketing ambition by identifying innovative ways to strengthen community relationships, increase engagement and drive brand loyalty. WHO YOU’LL WORK WITH You’ll be part of a dynamic social marketing team, collaborating closely with colleagues across Creative, Customer Service, Marketing, Communications and Analytics. Together, you’ll ensure that the voice of our customers and communities is reflected in everything we do, while creating engaging and relevant experiences across our digital ecosystem. WHO YOU ARE We are looking for people with… 3-5 years’ experience managing online communities and social media engagement, ideally within a global consumer-facing fashion retail, lifestyle or brand. A strong understanding of social media platforms, online culture and digital consumer behaviours. Experience using social listening, sentiment analysis and community management tools. Excellent written communication skills with the ability to adapt tone and messaging to different audiences while maintaining a consistent brand voice. The ability to analyse engagement data and translate insights into actionable recommendations. Strong stakeholder management and collaboration skills across cross-functional teams. And people who are… Naturally curious about culture, trends and emerging social behaviours. Creative, proactive and confident in identifying opportunities for real-time engagement. Organised and detail-oriented, with the ability to manage multiple conversations and priorities simultaneously. Customer-centric and passionate about building meaningful relationships with communities. Adaptable, growth-minded and excited by an ever-changing digital landscape. Collaborative team players who enjoy working in a fast-paced, international environment. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. In this role, you'll have the opportunity to shape how one of the world's most recognised fashion brands connects with its audiences every day. You'll work at the intersection of culture, creativity and customer engagement, helping drive H&M’s social-first transformation while collaborating with talented colleagues from around the world. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. We are committed to a recruitment process that is fair, equitable and based on competency. We therefore kindly ask you not to attach a cover letter in your application. Interviews will start from August, but please apply now.

Do you have good organizational and project management skills, speak Italian and English fluently and want to work in a role where you support the Italian Trade Agency facilitating the process of engaging investors from Sweden, Denmark, Norway, and Finland investigating in Italy? Then this role might be right for you! This is a consultancy opportunity starting 1st - 31st of August 2026, with a strong possibility of extension. About the company The Italian Trade Agency (ITA) is the Italian government agency promoting the internationalization of Italian companies and attracting foreign investment to Italy. With a global network of 78 offices in 66 countries, ITA supports businesses through market insights, business matchmaking, and investment services. Its Foreign Direct Investment (FDI) Unit assists foreign companies with every stage of establishing and expanding their operations in Italy, from location scouting and business setup to ongoing aftercare. Job description In this context, the Italian Trade Agency Office in Stockholm is seeking a motivated Junior Analyst for the Foreign Direct Investment Unit with a University Degree to support the FDI activities. The ideal candidate should be a person with analytical skills, used to scouring databases, the internet, and other sources to identify potential investors for Italian-based projects or similar business opportunities. The candidate, who will work under the coordination of the Director of ITA Office in Stockholm in connection with the FDI Division in Rome, will also be required to perform administrative and back-office tasks, as well as communication tasks and regular reporting processes. In this role, it´s important to be enterprise-oriented and have a client-minded attitude, with commercial awareness and strong client-oriented skills. Travels to Italy and abroad may be required. About the role During the Promotion Project, the candidate will support the ITA FDI team in order to facilitate the entire process of engaging investors interested in investing in Italy from Sweden, Denmark, Norway and Finland, building confidence and trust, even in aftermarket support. Primary responsibilities: • Support in the generation of leads through multiple sources, both online and offline, to maximize the outcome in terms of inquiries, active contacts, calls, and meetings. • Support in realizing reports, presentations, and documents to track, assess and disseminate the activities of the Unit through the existing ITA communication channels. • Organizing promotional activities related to the attraction of foreign investments, such as events, seminars, conferences, training courses, incoming trips of corporate players and investors to Italy and abroad. • Liaise with companies, investors, corporate players, other foreign and Italian counterparts, sharing news, solicitations, promotional opportunities and more. • Draft periodic reports highlighting potential opportunities for Italian companies. • Aggregate market research, industry resources, news, and articles as necessary to share with the team of the Office in scouting the FDI environment. For the implementation of those activities the candidate must have: • Good organizational and project management skills; ability to prioritize projects, manage time efficiently, work in a fast-paced entrepreneurial environment. • Strong interpersonal and communication skills, both written and spoken; ability to produce reports, briefings, and memos on short notice both in Italian and English. • Ability to take charge of a project and run it to completion with minimal supervision; ability to identify issues and problems and solve them directly. • Good skills in the use of social media • Availability to travel in the Nordics countries and in Italy • Availability to work with different cultures, proactive attitude, and team spirit. Minimum Requirements • University Degree • Fluent Italian and English in speech and writing. • Remarkable computer skills • Tax residence in Sweden Preferential Requirements Preference will be given to candidates with the following additional skills and qualifications: • Fluent Swedish, Danish, Norwegian or Finnish in both speaking and writing. • University Degree and/or MBA and/or Ph.D. in International Trade, Finance, International Relations, International Business Law, or related subjects. • Two years or more of experience in investment promotion, or strategic consultancy, business law firms, finance, particularly in investment banking, or in sales activities. Contract term and Salary The selected candidate will be offered a fixed-term contract with the possibility of extension. The salary is fixed at 37.000 SEK/month. Interested? If the role sounds interesting, please apply today as we will process applications continuously. We are looking forward to receiving your application!