
BTR Personnel services AB · Stockholm
Role Summary The Senior Strategy Consultant plays a senior, hands-on role in delivering high-quality client work and building long-term client relationships. Th...
Role Summary
The Senior Strategy Consultant plays a senior, hands-on role in delivering high-quality client work and building long-term client relationships. The role contributes across futures, strategy, and innovation engagements, helping clients identify, shape, and unlock growth opportunities.
The Senior Strategy Consultant combines consumer insight, commercial understanding, and strategic thinking to develop clear, practical recommendations. The role requires confidence working with senior stakeholders, comfort operating at pace and with ambiguity, and a willingness to take direct responsibility for the analysis, development, and delivery of consulting work.
Key Responsibilities
About Aura Cloud Aura Cloud is a leading cloud-native banking platform that enables financial institutions to launch and operate modern banking services at speed. Our platform plays a business-critical role in our customers’ digital transformation journeys, supporting core financial operations with the highest standards of security, stability, and performance. Founded in 2019, Aura Cloud has built a strong reputation within the Nordic and Baltic financial services sector. Our growth strategy is focused on long-term customer partnerships, sustainable expansion, and delivering measurable value to our clients. As we continue to expand into new European markets, we are looking for an experienced Head of Customer Success to join our Stockholm office. The OpportunityAs Head of Customer Success, you will lead our Customer Success organisation and play a key role in ensuring that customers achieve their business objectives through the Aura Cloud platform. You will oversee customer onboarding, service implementation, ongoing customer success initiatives, and strategic account engagement. Working closely with customers, product owners, engineering teams, and senior stakeholders, you will ensure successful project delivery while building long-term trusted relationships. This is a highly visible leadership role that combines customer engagement, delivery excellence, people leadership, and strategic thinking. Key ResponsibilitiesLead and develop the Customer Success team, consisting of Product Owners and Customer Success professionals. Drive successful onboarding and implementation projects for both new customers and new services for existing customers. Establish and monitor customer success metrics to measure customer outcomes and business value delivered through the Aura platform. Build strong relationships with customer stakeholders, including executive-level decision-makers. Identify customer needs and translate them into opportunities that support their business growth and success. Ensure effective planning, coordination, and execution of onboarding and delivery activities across multiple customer projects. Manage cross-functional dependencies between customer teams, product specialists, and engineering teams, across multiple geographies. Identify, mitigate, and proactively manage project and delivery risks. Maintain governance structures through regular customer meetings, reviews, and escalation management Lead Agile delivery practices, including sprint planning, stand-ups, retrospectives, and continuous improvement initiatives. Collaborate closely with global teams to ensure efficient delivery and operational excellence. What We´re Looking ForRequired ExperiencesMinimum 15 years of experience leading complex IT or technology projects. At least 10 years of experience within banking, financial services, core banking, lending, payments, or related financial technology environments. Proven track record of leading customer onboarding and implementation projects for financial institutions. Experience managing long-term relationships with enterprise B2B customers. Strong understanding of banking processes across consumer, SME, and corporate banking. Hands-on experience with large-scale banking transformations, migrations, or platform implementations. Demonstrated ability to manage multiple customer projects, priorities, and stakeholders simultaneously. Experience working in Agile delivery environments. Experience collaborating with distributed and offshore teams in global delivery organisations. Excellent written and verbal communication skills in English. Leadership Profile We are looking for a leader who combines strong customer focus with operational excellence. You build trust naturally, communicate confidently with senior stakeholders, and create alignment across teams and functions. You are energised by solving complex challenges, thrive in a fast-moving environment, and know how to balance strategic thinking with hands-on execution. You have a proven ability to develop people, build high-performing teams, and create a culture of accountability, collaboration, and customer success. Why Join Aura Cloud?Join a growing fintech company with an established market position and long-term customer relationships. Work with leading financial institutions across the Nordics and Europe. Play a central role in shaping the future of Customer Success within the organisation. Collaborate with highly skilled teams across product, engineering, and customer-facing functions. Be part of a company focused on sustainable growth, profitability, and long-term value creation. Language: English (required). Additional Nordic or European languages are considered an advantage, but not a qualifying factor. ApplicationDoes this opportunity sound interesting to you? Please submit your application in the form of a CV by clicking the “Apply Here” button. Applications will be reviewed on an ongoing basis, and interviews will be conducted continuously, so we encourage you to apply as soon as possible. Due to GDPR we dont accept applications through e-mail. For more information, please contact HRM’s Recruitment Consultant, Mio Emanuelsson, mio.emanuelsson@hrmab.se or Axel Stubbing, axel.stubbing@hrmab.se.
About Infront At Infront, we are committed to fostering an inclusive workplace, recognizing our diverse team as one of our most valuable assets. For 25 years, Infront has been empowering financial market experts to make faster, smarter, compliant decisions. Over time, we have expanded our foundation by bringing together companies with more than 75 years of combined market experience and trust. Our strength lies in market data, delivering reliable, accurate information through a powerful suite of tools, spanning Data Intelligence, Wealth Management solutions, and Trading & Investor solutions, that our users depend on every day. Today, we are one of Europe’s leading providers of market data and financial software, helping professionals navigate markets with confidence and speed. About the Role We are seeking a highly motivated and commercially focused Pre-Sales Specialist to support the growth of our Trading and Investor solutions across UK, Nordics, Germany and Italy. Working as a trusted advisor alongside regional Sales Executives, you will engage with prospective clients throughout the sales cycle, demonstrating how our cloud-based OMS, EMS and FIX connectivity addresses the complex needs of investment managers, asset managers, wealth managers, family offices and institutional investors. This is a quota-carrying role with co-prime responsibility for the achievement of sales targets for the in-scope portfolio management product suite. Success requires a combination of strong business acumen, financial markets knowledge, technical expertise and the ability to articulate business value to both executive and operational stakeholders. As our Pre-Sales Specialist, you will: Partner with Regional Sales Executives to develop account strategies and drive revenue growth across assigned territories. Qualify client business, functional, and technical requirements, contribute to account planning, opportunity strategy, and competitive positioning, and support commercial negotiations through solution expertise and value-based recommendations. Deliver compelling product demonstrations, proof of concepts, solution proposals, and technical validation activities tailored to client business objectives and use cases. Lead discovery workshops to understand client investment processes, portfolio management workflows, and operational challenges. Design and present solution architectures that align client requirements with product capabilities. Act as a subject matter expert for Trading and Investor Solutions, providing product expertise and industry best practices. Build trusted relationships with stakeholders across trading, investments, operations, risk, compliance, and technology functions, including Heads of Trading, Portfolio Managers, Chief Investment Officers, and IT teams, and confidently engage audiences from end users to executive leadership. Articulate the business value, ROI, and operational benefits of proposed solutions while supporting client evaluations and technical validation activities. Collaborate closely with Marketing, Product Management, Engineering, Professional Services, and Customer Success teams, sharing market insights and best practices to support product development and sales success. Travel regularly across the UK, Nordics, Germany, and Italy to support client meetings, workshops, industry events, and internal collaboration. Who you are Proven experience in Pre-Sales, Solutions Consulting, or Solution Engineering supporting trading solutions or financial technology platforms. Strong understanding of trading infrastructure, capital markets, and investment operations. Experience supporting complex, consultative B2B software sales cycles and engaging with senior stakeholders. Excellent presentation, demonstration, and workshop facilitation skills. Ability to analyse business challenges and translate them into effective technology solutions. Commercially minded with experience working toward revenue targets or shared sales objectives. Strong written and verbal communication skills, with the ability to influence both business and technical audiences. Self-motivated and comfortable working across multiple countries, cultures, and stakeholder groups. Knowledge of portfolio management, investment accounting, order management, performance measurement, front-to-back investment platforms, cloud technologies, enterprise SaaS architectures, and RFP/RFI processes is advantageous. Fluent English is essential; Swedish is highly desirable, while German and Italian language skills are a strong advantage. Professional qualifications such as CFA, CAIA, or equivalent are considered a strong advantage. Our Offer Health & wellness: Benefit from wellbeing initiatives tailored to local needs, including access to an employee assistance programme that provides confidential support to employees and their families. Holiday: Enjoy competitive holiday entitlement aligned with local markets, so you can rest and recharge. Pension: Plan for your long-term financial wellbeing through our pension scheme, supported by employer contributions. Remote work: Enjoy the opportunity to work two days a week from home, with flexible working hours where possible. You may also request to work up to four weeks per year from a different location. Learning & development: Support your career progression with access to learning resources, ongoing conversations with your manager, and opportunities to share the knowledge you gain with your team. Culture & impact: Be part of an international team with a startup mindset and play a key role in making a meaningful impact. Our offices: Work from Europe’s leading financial centres and be at the heart of where finance happens. Additional notes *Note: Since your application will be reviewed by an international team, we kindly ask that you submit your CV in English. All candidates selected for employment are subject to pre-employment screening. This process includes professional reference and background checks conducted by our third-party partner, ZINC. These screenings are part of our commitment to ensuring a secure, compliant, and trustworthy workplace.
Want to Shape How Millions Pay on FINN, Blocket & other Nordic Marketplaces? THE OPPORTUNITY IN A NUTSHELLYou? A strategic product leader with a deep understanding of modern payment ecosystems. You thrive on navigating complex partnerships and driving cross-functional alignment to build seamless, secure financial experiences.Role? Product Manager on our Payment team, owning the vision, strategy, and execution of our payment solutions across our brands, bridging between external payment partners, technical delivery teams, and internal business stakeholders to scale our transactional capabilities.Company? Vend, home of FINN, Blocket, Tori, Oikotie, DBA & Bilbasen, where millions of people across the Nordics go to find what they need, whether it's second-hand goods, a job, a home or a way to move. Location? Join us in our Oslo or Stockholm office where you’ll have the flexibility to work remotely 3 days a week. Why us? This is your chance to lead a fast-scaling transactional platform that directly impacts millions of Nordic users. You drive high-visibility partnerships, cultivate an evolving team culture, and experience dedicated personal and professional growth in a highly collaborative environment.Sounds like your cup of tea? Check out the details below! WHO ARE YOU? Proven experience building and leading digital products from concept to execution, with a deep understanding of the payments ecosystem and transactional models. You possess the influence and negotiation skills required to manage external payment providers and fintech partners, ensuring mutually beneficial, high-performing collaborations, as well as internal vertical stakeholders. You’re adaptable and can pivot smoothly when priorities shift based on business results and help your team navigate changes with steadiness. You combine vision with pragmatism: You have the ability to translate a 5-year vision into clear, actionable short-term wins that keep the momentum going. High professional-level fluency in English: You effortlessly manage internal stakeholders, translating complex technical constraints to business leaders and aligning business objectives with engineering realities. WHAT’S THE JOB LIKE?As our Product Manager for the Payments Team, you own the core transactional experiences that define our marketplaces. Your main objective is to lead the team in building the best transactional and payment solutions as a foundational core layer. You manage the balance between ambitious forward-thinking strategies and continuous, value-driven software delivery Your Day-to-Day & Key Projects: Lead the continuous development of our new digital wallet and accelerate the cross-border scaling of our escrow solutions beyond Norway into our other Nordic markets. Evaluate and direct negotiations with major external payment vendors and financial partners to optimize our capabilities. Guide a dedicated squad of developers and UX designers, contributing to a structured, psychologically safe, and high-performing team culture. Interface closely with leadership across our commercial verticals to ensure the payments roadmap directly facilitates broader business goals. What success looks like in 6 months to one year: You have built deep trust with the product team, smoothed out cross-location collaboration dynamics, established a consistent short-term delivery cadence, and assumed ownership of key external partner relationships. You have seamlessly scaled the payment/escrow solutions across multiple Nordic markets and established a sustainable, predictable product delivery structure that bridges long-term vision with operational realities. A few words from Product Director, Lene Graff Christensen: "Hi, I am Lene Graff Christiansen, Product Director of Marketplace Platforms. The Payments team builds the transactional heartbeat of our marketplace—and we are looking for a strong product mind to help us scale it.We are a collaborative and curious team that values deep ownership and turning bold visions into measurable results. I am looking for someone who will confidently own this domain, bring fresh industry insights to the table, and challenge our current way of thinking. If you are ready to tackle complex payment challenges, this is a fantastic opportunity to broaden your expertise, grow as a product leader, and make a massive impact on Vend’s future." GOT YOUR ATTENTION? Let us hear from you! Make sure to apply by August 19th. You don't need to write an application letter, we are more interested in your answers to the questions in the application form. QUESTIONS?Product Director Lene Graff Christiansen is happy to provide information about the daily work and answer any questions you may have about the role. Lene is best reached by e-mail: lene.graff[at]vend.com At Vend, our mission is simple: Smart choices made easy. We’re here to make sustainable living effortless through seamless digital experiences. As part of a dynamic family of marketplaces, including FINN, Blocket, Tori, Bytbil, Oikotie, Bilbasen, and DBA, we connect people with services and products that matter. Driven by purpose and curiosity, we constantly evolve to meet today’s needs and shape a smarter, more sustainable tomorrow. At Vend, your time matters. We want you to explore new paths to smarter. Be curious with technology and lean forward. Dare to try, learn, and try again, as we innovate, grow and succeed together. Because your time matters. And when spent wisely, it creates value for you, for Vend, and society as a whole.