
H & M Hennes & Mauritz GBC AB · Stockholm
Job Description WHAT YOU WILL DO As a Labor Demand Expert, you own the logic that translates store demand signals into labour hours. You build and continuously ...
Job Description
As a Labor Demand Expert, you own the logic that translates store demand signals into labour hours. You build and continuously improve the global labour demand model, ensuring labour allocation is data‑driven, fair and aligned with both commercial and operational realities across store types and markets.
Own and develop the end‑to‑end labour demand model, translating demand signals into task frequencies and labour hours
Ensure the model reflects real store activity patterns and evolves with changes in customer behaviour, omnichannel flows and operating models
Define, document and maintain assumptions, scaling rules and calculation logic in a clear and structured way
Build logic for daily, weekly and seasonal variation, including store‑type and size scaling factors
Support scenario modelling to assess labour impacts of new store formats, omnichannel initiatives and process changes
Act as a subject matter expert on labour demand logic, providing guidance to both technical and non‑technical stakeholders
You will work closely with Controlling, Operations Development, Tech and Workforce Management teams, as well as global teams and Sales Markets. In this role, you partner cross‑functionally to ensure labour demand logic is well understood, consistently applied and fit for scale.
You are an analytical and structured problem‑solver who is comfortable working with complex models and translating them into clear, practical insights.
Experience in retail forecasting, workforce management, labour planning or commercial analytics
Strong analytical and modelling skills, with the ability to work with complex data sets
Experience translating complex models and assumptions into clear, practical guidance
A solid understanding of retail operational drivers such as traffic, deliveries, transactions and omnichannel flows
Strong documentation skills and a high attention to detail
Fluency in English, both written and spoken
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here.
At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
H&M Incentive Programme – HIP. Learn more about the programme here.
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
This is a permanent position based in Stockholm, please send your CV in English as soon as possible.
Job Description WHAT YOU WILL DO As Retail Labour & Productivity Manager, you lead and develop a specialist team while owning the global frameworks for labour standards, workforce planning and productivity across our retail formats. You set the foundations for how labour is planned, deployed and measured, ensuring the right balance between productivity, fairness, customer experience and operational efficiency. You will: Lead, coach and develop a specialist team, setting clear direction, priorities and ways of working Own and continuously improve the end‑to‑end time library, ensuring activity‑based labour standards are accurate, data‑driven and reflect real store operations Define and evolve the role architecture across retail formats, ensuring clarity, consistency and alignment with the operating model Develop and maintain demand and volume driver models, using key predictors such as traffic, transactions and delivery patterns Set seasonality rules and productivity benchmarks to enable accurate labour forecasting and clear performance expectations Act as a subject matter expert on workforce management processes, tools and systems Partner with key stakeholders to embed labour and productivity frameworks into processes, systems and ways of working Support change management and communication related to new labour models, standards and scheduling updates WHO YOU WILL WORK WITH You will work closely with Retail Operations, Workforce Management, Tech, Controlling and Sales Market teams. In this role, you combine people leadership with strong stakeholder partnering to ensure labour and productivity frameworks are effectively implemented and continuously improved across the organisation. WHO YOU ARE You are a confident and structured leader with a strong analytical mindset, comfortable working at the intersection of strategy and operational detail. We are looking for people with: Solid experience within workforce management, labour standards, productivity modelling or operational analytics Experience working with scheduling systems, labour forecasting tools and retail workforce platforms Proven leadership experience, with the ability to coach and develop specialist teams Strong analytical skills and the ability to translate insights into clear, actionable recommendations Experience working in complex retail or large‑scale operational environments Fluency in English, both written and spoken WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here WHY YOU’LL LOVE WORKING HERE At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. An example of our benefits: 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Programme – HIP. Learn more about the programme here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. This is a permanent position based in Stockholm, please send your CV in English as soon as possible. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application
Job Description WHAT YOU WILL DO As a Labor Standards Expert, you own and develop the store labour standards model, defining how much time store tasks should take to enable accurate, fair and data‑driven labour planning. You ensure time standards reflect real store operations across all store types, sizes and formats and remain robust as operating models evolve. You will: Own and maintain the end‑to‑end store labour standards model, ensuring every task has a clear, validated and documented time value Define and continuously improve methodologies, calculation logic and rules behind labour standards Lead time studies, work measurements and productivity assessments across front of house, back of house and omnichannel tasks Ensure labour standards are updated to reflect new processes, operating model changes and omnichannel flows Establish and maintain a structured cadence for reviewing and updating task times, including annual refreshes and defined change triggers Act as a subject matter expert on labour standards and work measurement, supporting both technical and non‑technical stakeholders WHO YOU WILL WORK WITH You will work closely with Operations Development, Tech and Product teams, as well as global teams and Sales Markets. In this role, you partner cross‑functionally to ensure labour standards are accurate, trusted and consistently applied across the organisation. WHO YOU ARE You are a structured and analytical expert with a strong eye for detail and a deep interest in how work is measured, standardised and improved in retail operations. We are looking for people with: Experience in work measurement, labour standards, workforce management or labour modelling Solid understanding of retail operations, process analysis or labour optimisation Experience working with workforce management or scheduling systems Strong analytical skills with the ability to interpret productivity and time‑study data High attention to accuracy, methodological rigour and documentation quality Fluency in English, both written and spoken WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here WHY YOU’LL LOVE WORKING HERE At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. An example of our benefits: 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Programme – HIP. Learn more about the programme here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. This is a permanent position based in Stockholm, please send your CV in English as soon as possible. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application
Vill du arbeta i en internationell miljö där du bidrar till att utveckla Arbetsförmedlingens arbete inom EU och internationella samarbeten? Som internationell samordnare får du en central roll i att driva, samordna och utveckla myndighetens internationella uppdrag och nätverk. Tillsammans får vi Sverige i arbete. Vill du bli en av oss? Enhetens uppdrag Enheten ansvarar för myndighetens strategiska EU-och internationella arbete genom att stödja och bereda generaldirektörens internationella åtaganden. Enheten har i egenskap av Nationellt samordningskontor i uppdrag att samordna Eures-nätverket i Sverige (NSK). Enheten erbjuder också stöd till chefer och medarbetare som deltar i internationella möten och aktiviteter som förberedelser, uppföljning och spridning av resultat. Enheten ansvarar också för myndighetens utvecklingssamarbete och det bedrivs främst i form av externfinansierade projekt i en rad olika länder. Beskrivning av tjänsten Som internationell samordnare arbetar du operativt och strategiskt med Arbetsförmedlingens EU- och internationella uppdrag. Både uppgifter inom NSK och inom vårt EU-team ingår i tjänsten. Inom NSK kommer du bland annat samordna, planera, redovisa och följa upp aktiviteter för den svenska delen av Eures-nätverket. Du kommer även stödja Eures-nätverkets medlemmar genom att erbjuda till exempel information, utbildning, möjligheter till nätverkande och samarbete med andra Eures-medlemmar, nationellt och inom EU. I rollen ingår också att kommunicera om Eures verksamhet och delta i olika nationella och europeiska sammanhang För att lyckas utvecklar och upprätthåller du goda kontakter med andra delar av Arbetsförmedlingen, Eures-nätverkets medlemmar, nationella intressenter, samordningskontor i andra länder, Europeiska arbetsmyndigheten och EU-kommissionen. Om du arbetar inom EU-teamet innebär det att du är drivande och utåtriktad med fokus på att planera, bereda och genomföra aktiviteter, möten och samarbeten inom EU- och internationellt arbete, inklusive tillhörande administration. Arbetet innebär nära dialog och samverkan internt, externt, nationellt och internationellt. En viktig del är därför att bygga och underhålla relationer inom myndigheten och i de internationella nätverken för att säkerställa ett effektivt genomförande av uppdraget. För att trivas i tjänsten ser vi gärna att du är ödmjuk, samarbetsinriktad och flexibel. Du kan hantera flera parallella processer, bygga nätverk och kommunicera med olika intressenter. Du har god organisations-, prioriterings- och analysförmåga samt respekt för andra kulturer. Du drivs av ständig förbättring, leveransfokus och ett strategiskt arbetssätt. Vårt erbjudande Tjänsten är en tillsvidareanställning på heltid som kan komma att inledas med sex månaders provanställning. Placeringsorten är Solna. Resor till länder som vi samarbetar med kan förekomma. Vi erbjuder dig möjligheten att arbeta på en arbetsplats där vi värdesätter balans mellan arbete och privatliv. Du får tillgång till ett generöst semesteravtal, flexibla arbetstider samt möjlighet att arbeta på distans upp till 49 procent på årsbasis. Hos oss ingår även friskvård under arbetstid och ett förmånligt friskvårdsbidrag. Som anställd på Arbetsförmedlingen har du också tillgång till kompetensutveckling och karriärmöjligheter inom myndigheten. Genom vårt arbete bidrar vi till ett inkluderande och hållbart samhälle, där du får möjlighet att göra en verklig skillnad för individer och för samhället i stort. Grundläggande krav för tjänsten Högskole- eller universitetsutbildning om minst 180hp/120p, gärna inom juridik, samhällsvetenskap eller ekonomi eller motsvarande kompetens förvärvad på annat sätt som arbetsgivaren bedömer som lämplig Erfarenhet av samordning, kvalificerad handläggning, processledning och/eller utredningsarbete på myndighet eller liknande organisation God kunskap om och erfarenhet av arbetsmarknadsfrågor Mycket god förmåga att uttrycka sig i tal och i skrift både på svenska och engelska Övriga meriter för tjänsten Erfarenhet av arbete vid eller för EU:s institutioner Erfarenhet av inre marknadsfrågor Erfarenhet av arbete i andra länder Juridisk kompetens och särskilt i EU-rätt Kunskaper i ytterligare något av språken franska, spanska och/eller tyska Den statliga värdegrunden guidar oss i vårt dagliga arbete. Som anställd hos oss förväntas du arbeta rättvist, opartiskt och med hög integritet, samt bidra till att upprätthålla och stärka förtroendet för vår myndighet. Som medarbetare på Arbetsförmedlingen förväntas du vara: Ansvarstagande – ta ansvar för ditt arbete, samarbeta och bidra till en god arbetsmiljö. Handlingskraftig – ta initiativ, bidra till förbättringar och hantera förändringar. Resultatfokuserad – planera, följa upp och bidra till verksamhetsnytta och resultat. Ansökan Låter det här som en tjänst för dig? Välkommen med din ansökan senast 2026 - 08 - 14. Bifoga ditt CV där du specificerar årtal, månad och arbetsuppgifter för varje anställning, samt intyg som styrker kraven om utbildning och/eller arbetslivserfarenhet i din ansökan. Det är viktigt att du besvarar urvalsfrågorna detaljerat och sanningsenligt, för att vi ska få en tydlig bild av din erfarenhet. Om efterfrågad information inte framgår riskerar du bli bortsållad i urvalet. Du behöver inte skicka in ett personligt brev. Under rekryteringsprocessen kan urvalstester förekomma. Vi kommer att hålla dig informerad genom hela rekryteringsprocessen. Mer om vår rekryteringsprocess. Har du skyddade personuppgifter kontaktar du den rekryteringspartner som finns namngiven i annonsen så får du hjälp med att skicka in din ansökan.