CRM Automation Specialist - Full-Time

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Sales Development Representative to join our team. This is a hybrid role based in Germany, reporting to the Sales Development Manager in the Sales and Go-to-Market department. The Zscaler Sales and Go-to-Market team is a global group of professionals passionate about delighting customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. This role is crucial in further cementing our position as the world leader in cloud security by actively engaging and qualifying prospective clients. What you’ll do (Role Expectations) * Research and prospect into organisations by email, calling, networking, and creative means to guide early-stage pipelines * Profile, qualify, and schedule well-qualified appointments with key decision-makers within global 2000 or "targeted" companies * Work closely with sales and sales engineering teams in the development of strategic sales approaches * Research customers, identify decision-makers, educate prospects, and qualify buying interest * Use a CRM to maintain accurate activity, contact, and account information for all customers and prospects Who You Are (Success Profile) * You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. * You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. * You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. * You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. * You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) * Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain * 1+ year of experience working in a sales position or similar role * Demonstrated aptitude for learning and leveraging technology solutions * Business fluency in German * Fluent business-level Spanish and Portuguese What Will Make You Stand Out (Preferred Qualifications) * Experience leveraging AI-powered sales engagement platforms, predictive prospecting tools, or CRM automation to accelerate lead qualification and pipeline generation * Proven track record of consistently meeting or exceeding appointment-setting and prospecting targets within the enterprise technology space * Meticulous and organized approach to strategic account research, multi-channel outreach, and data management #LI-Hybrid #LI-MM5 Zscaler’s salary ranges are benchmarked and determined by role and level. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for this position across all Germany locations. Individual pay placement within this range is determined based on objective, gender-neutral criteria including job-related skills, relevant experience, and education or training. The base salary range listed for this full-time position excludes commission/bonus/equity (if applicable) and benefits. Base Pay Range €31.500—€45.000 EUR At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here [https://www.zscaler.com/candidate-resource-hub]. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal [https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf]link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.        Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn more at www.shift-technology.com   As an Events Marketing Specialist on the North American field marketing team, you will report directly to the Senior Event Manager to support our regional event strategy. Your primary focus will be driving pipeline generation and acceleration within target accounts for the North America Health and Life line of business, while also providing critical operational support for major Property and Casualty events. In this role, you will collaborate deeply across cross-functional marketing teams and maintain strong relationships with vendors, external partners, and regional sales teams.  This role is expected to be in the office 1 day per week, and can expect travel to 4-6 events per year. WHAT YOUR IMPACT LOOKS LIKE At Shift, we value ownership from day one. In this role, you will jump in and own: * End-to-End Event Strategy & Execution: Research industry and regional events, maintain the master calendar, and independently manage comprehensive project plans, logistics, promotional items, and shipping. * Sponsorships & Stakeholder Management: Pitch and secure speaking or sponsorship opportunities while partnering with internal Subject Matter Experts (SMEs) and maintaining the primary relationship with the regional sales team. * Campaign Promotion & Digital Execution: Drive in-person and virtual event attendance by building target lists, emails, and landing pages in HubSpot, and overseeing the creative production of promotional materials. * Vendor Procurement & On-Site Management: Serve as the main point of contact for external vendors, directly managing procurement, contract negotiations, deliverables, and flawless on-site execution. * Lead Processing, Analytics & Reporting: Track, qualify, and upload event and webinar leads in Salesforce.com, and communicate impact through event launch announcements, post-activity recaps, and data-driven result reports.   WHAT YOU'LL NEED TO SUCCEED We are looking for a Shifter who is... * Event Savvy: You bring a Bachelor’s degree in Business, Marketing, or Communications (or equivalent experience), alongside 2–3 years of proven success independently executing B2B conferences, tradeshows, and webinars.  * Action Oriented: You proactively take ownership of tasks and push initiatives forward without waiting for direction, stepping in to support cross-functional teams and connect the right people to resolve bottlenecks, anticipate needs ahead of deadlines, and maintain delivery momentum even when conditions are not perfect. * Tool Fluent: You possess strong operational experience utilizing CRM and Marketing Automation systems (ideally Salesforce.com and HubSpot) to source emails, manage campaign lists, and track deliverables. * Detail Oriented: You have excellent project management skills and can coordinate multiple fast-paced marketing initiatives simultaneously without letting quality or deadlines slip. * Relationship Driven: You excel at cross-functional alignment, gracefully managing internal sales expectations and vendor partnerships with high emotional intelligence and empathy. When handling last-minute contract negotiations, shipping delays, or high-pressure logistics, you remain calm, focus objectively on the solution, and maintain absolute professionalism. * Growth Minded: You actively share post-event lessons learned with your peers, appreciate feedback, and champion an appetite for ongoing learning and operational change. You experiment with new outreach approaches, virtual formats, and marketing materials, treating unexpected setbacks as data to continuously refine future event strategies. Interview Process: * Recruiter Interview * Hiring Manager Interview * Interview with Sales Leader * Interview with Global Field Marketing Leader * Interview with CMO The range listed is for base compensation.  Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process.  In addition to base salary, your total rewards package will include additional components such as incentive pay and benefits.  If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position. Base Salary Pay Range $65,000—$75,000 USD To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight: * Flexible remote and hybrid working options * Competitive Salary and a variable component tied to personal and company performance * Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth * Generous PTO and paid holidays * Mental health benefits  * 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.