Head of Cost Management Green Industry Transformation

Do you want to lead development of future payment solutions at one of the leading banks in the Nordics? Swedbank is looking for a senior leader who will take clear end-to-end ownership of our payment product portfolio – from strategy and prioritisation to delivery and measurable business outcomes. This is a role for someone who wants to deliver real value in a complex, highly regulated environment. As Head of Payment Products, you are responsible for the payment products portfolio. Products included are domestic batch payments, single payments, international payments, bill payments, instant payments/Swish and cash. In the role you are part of the Product Sweden management team, also including account products, connectivity, infrastructure, partner integrations and business development. You set the direction, drive priorities, and ensure the bank delivers business and customer value, and regulatory outcomes. Your responsibilities: Define, evolve, and realize the product strategy and roadmap for the payments domain Analyse and own decisions regarding direction, priorities, scope, and investments Drive and stand behind difficult prioritisation decisions and trade-offs in a complex environment Ensure strong execution across the full product lifecycle – from idea to realised value Be accountable for profitability, cost follow-up, and business outcomes Ensure regulatory compliance and drive regulatory initiatives Own product, regulatory, and operational risks within the domain Act as a clear owner and spokesperson for the payments domain, internally and externally Build strong collaborations with business, IT, and other key stakeholders Lead, coach, and develop a team of senior product owners What is needed in this role: Proven experience leading product organisations within financial services (payments experience is highly valued) Strong ability to deliver results in a matrix organisation Experience working closely with technology in delivery-intensive environments Ability to navigate and make decisions in complex, regulated settings A structured and business-driven approach – you turn data into decisions and action Ability to prioritise, make decisions, and stand by them, even under pressure Experience collaborating with external partners and vendors (an established network is a plus) Excellent communication skills in Swedish and English, both written and spoken A relevant academic degree in engineering, business, or similar We are looking for someone who combines strategic thinking with strong execution capabilities and thrives in roles with significant responsibility. As a leader, you are clear, confident, and have empathy – you set direction, create accountability, and build high-performing teams With us, you can experience: Personal and professional growth through self-leadership and continuous development. Meaningful work that positively impacts our workplace, our customers, and society. An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities. A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role. Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance. "Join our team and... work together with professional colleagues to deliver on our most challenging initiatives, maximise customer satisfaction, and contribute to Swedbank’s position in society. As Head of Payment Products, you are responsible for the payment products portfolio. You set the direction, drive priorities, and ensure the bank delivers business and customer value, and regulatory outcomes.” David Lidhagen, your future manager We look forward to receiving your application by 2026.08.24 Location: Sundbyberg, Stockholm Recruiting manager: David Lidhagen Please note that the selection process is expected to begin after the summer holiday period, applications will be reviewed from August onwards. We appreciate your patience and look forward to considering your application. We would like to let you know that a background check and a drug test may be a part of the process for this role. We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services. Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome. #LI-MM1

About us At Techrytera AB, recruitment starts with you. We are a staffing and recruitment company with deep expertise and a clear focus on IT and Engineering. With our industry knowledge and close dialogue with both candidates and clients, we create precise matches where the right skills meet the right needs. We believe that a truly great match is not just about a job description – it’s about your experience, your potential, and what you genuinely want to develop in. That’s why we always focus on the individual. By understanding your background, motivations, and ambitions, we can connect you with assignments and roles at our clients where you have the right conditions to grow and make an impact. Our goal is to build long-term and meaningful collaborations – for both you as a candidate and for our clients. Job Description We are looking for a Claims Manager responsible for proactively identifying, managing, and resolving high-value and high-risk claims and disputes at an early stage, with focus on minimizing total cost and protecting the company’s commercial and reputational interests. The role covers end-to-end management of all incoming and outgoing claims across operational, contractual, warranty, and insurance-related matters, ensuring outcomes support revenue continuity, enable recoveries, and provide clear decision-support to senior management. The Claims Manager will lead claim strategy development and execution in close collaboration with Engineering, Asset Management, Commercial, Legal, Insurance, and Operations functions. This includes analyzing claims from commercial, technical, legal, and supplier perspectives, driving aligned resolution strategies, and presenting recommendations to internal decision-making bodies. The role also involves managing stakeholder engagement and dispute resolution, including coordination with legal advisors, insurers, and external consultants in cases involving arbitration or formal disputes. The Claims Manager advises internal teams on claim status and mitigation strategies and participates in resolving disputes with clients, contractors, and suppliers. In addition, the role is responsible for claims monitoring, governance, and reporting, ensuring all claims are tracked, documented, and communicated accurately. This includes maintaining strong contract administration practices, ensuring compliance with internal policies, and supporting informed management decisions through structured reporting. Operationally, the Claims Manager supports commercial teams with supplier-related claims and provides guidance on contractual interpretation and dispute avoidance across functions. The role also ensures adherence to governance frameworks and may be assigned additional responsibilities by the Head of Warranty & Claims Management. Required skills and educationSkills Minimum 5 years of relevant experience in renewables, construction, or oil & gas Several years’ experience as a Contracts and/or Claims Manager Experience managing contractual, operational, warranty, and insurance claims, including familiarity with insurance processes Experience working in multicultural, cross-functional environments Strong knowledge of contract law, commercial agreements, claims preparation, and arbitration/litigation processes Ability to interpret complex contractual wording and identify risks or inconsistencies Experience working with external legal counsel, insurance experts, and third-party consultants Strong analytical and negotiation skills with ability to develop effective resolution strategies Excellent communication skills in English (verbal and written) Ability to build strong, trust-based relationships across internal and external stakeholders Collaborative mindset with strong influencing skills across complex stakeholder networks Education Graduate degree in Engineering, Law, Project Management, Contract Management, or related field Additional training in insurance, claims, or risk management is considered an advantage Application When you apply through Techrytera AB, you’re not just applying for a job – you’re starting a dialogue about your career path. We want to get to know you, your experience, and your ambitions so that we can match you with the right opportunities at our clients. Does this sound interesting? Submit your application or get in touch with us to learn more. We look forward to discovering the next step in your career together with you.