Engineering Manager - Verification

SumUp helps businesses get paid effortlessly, process orders fast, sell online instantly, and manage money smarter. We build the tools that let merchants thrive and deliver outstanding customer experiences. But we don’t just simplify transactions — we’re reshaping the future of fintech. Sofia has been the heart of SumUp’s payments platform since day one. For over a decade, our Payments Tribe — made up of cross-functional, autonomous squads — has powered secure, scalable payment processing for card-present and card-not-present (CNP) transactions in 36+ markets, helping millions of merchants grow, get paid, and thrive. We’re looking for an Engineering Manager to lead and grow a team of talented engineers within our Payments domain, which is SumUp’s foundational product, underpinning everything else we do. You’ll collaborate closely with Product and Business partners to scale the backend systems behind SumUp’s global payments engine - securely processing millions of transactions daily and ensuring our merchants get paid quickly and reliably across all channels. Your work will directly impact the success and growth of millions of small businesses around the world. If you're excited about high-scale systems, fintech innovation, and shaping the future of digital payments, we’d love to meet you.   What you’ll do: * Shape technical direction: contribute to platform-wide decisions as part of the Payments leadership team and influence long-term technical strategy. * Take ownership of technical delivery: define short- and long-term goals with Product, drive technical design and architecture discussions, and ensure timely, high-quality execution. * Grow and support your team: provide coaching, feedback, and structured performance development while fostering a collaborative, high-performing culture. * Promote cross-functional alignment: build strong collaboration across engineering, product, and business teams in a dynamic environment. * Manage priorities and context-switching: coordinate shifting priorities across multiple teams or domains, balancing business needs with engineering focus. * Drive engagement and knowledge sharing: lead initiatives like hackathons, cross-team projects and internal community events. * Contribute hands-on: review designs and code when needed, and help solve complex backend challenges. What we’re looking for: * You have deep backend engineering experience and hands-on work with distributed systems, APIs, and databases. Experience with Go and cloud-native environments (preferably AWS) is a plus. * You’ve managed engineering teams in complex environments involving multiple technologies, priorities, and cross-functional collaboration — ideally in high-reliability or fintech domains. * You can manage multiple domains or teams with different focus areas, shifting context and priorities with ease. * You’re a clear, effective communicator - able to simplify technical topics and build alignment and trust across diverse stakeholders. * You use data and metrics to drive decision-making, monitor system health, and improve delivery. * You lead with empathy and clarity, giving constructive feedback, developing people, and guiding teams through scale or change. * You prioritize team success over individual silos, working to break down barriers between teams and foster a culture of collaboration and shared ownership. Why you should join SumUp: * Collaborate with SumUppers worldwide on large-scale fintech products used by millions, based in our Sofia office (office-first setup). * Access a €2,000 annual L&D budget to attend conferences or advance your career through education. * Participate in our VSOP program and own a stake in SumUp’s future success. * Enjoy 25 days of paid leave (increasing with tenure), plus paid vacations for special occasions and a 1-month sabbatical every 3 years. * Benefit from extra perks like health and life insurance, co-sponsored Multisport cards, childbirth/adoption bonuses, discounts, a referral program, monthly food vouchers, flexible benefits, and more. Please note: This role requires the right to work in Bulgaria. We are currently not able to support visa applications or relocation for this position at this time. About SumUp We believe in the everyday hero. Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.  SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. SumUp will not accept unsolicited resumes from any source other than directly from a candidate.   Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

About Us:  Delasport is where technology meets the excitement of sports and gaming! As a proven innovator in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.  Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.  About the Role:  Join a high-impact team at the center of strategic customer launches, regulatory market expansions, and business-critical initiatives. In this role, you will help scale and shape our Professional Services organization, working closely with Product, Integration, QA, and Operations teams in a fast-paced, execution-driven environment. You will have the opportunity to build delivery governance from the ground up, influence processes and rollout strategies, and contribute directly to initiatives with strong visibility across leadership.  What You’ll Do:  * Own end-to-end delivery and rollout lifecycle  * Build and manage delivery plans, timelines, and dependencies   * Drive rollout readiness, risk management, and go/no-go decisions  * Coordinate cross-functional teams and external partners  * Ensure production readiness (quality, monitoring, rollback)  * Manage integrations, certification, and regulatory delivery  * Track KPIs, risks, and delivery performance  * Drive continuous improvement in delivery processes and tools  Who You Are:  * 4+ years in delivery / project management in tech environment  * Experience working with Product, Engineering, QA, and Operations  * Strong understanding of SDLC, integrations, APIs, cloud systems  * Proven experience managing timelines, risks, and stakeholders  * Experience with Agile / Scrum / Kanban  * Hands-on experience with Jira and Confluence  * Experience in iGaming / Sports Betting / SaaS is a strong advantage  * Experience in regulatory or customer rollout processes is a plus  * You are a communicative and loyal person with a growth mindset, who enjoys working with others and contributing to a shared goal  What We Offer:   We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:  * Competitive Salary Package: We value your skills, dedication, and contributions  * Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired  * Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn  * Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active  * Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation  * Great Office Locations: Central office location in Sofia and Plovdiv  * Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Table - perfect for recharging during the day  Wait, there’s more:  * Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues  * Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world  * Massages at the Office: Weekly Free Recreational Massages to help relax during the workday  * Chess Lessons: Sharpen your strategic thinking and enjoy collaborative and fun chess sessions with colleagues  * Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, taking part in the IT League  * Bulgarian Language Lessons: Classes designed to facilitate smoother communication for non-native speakers.  * Office Library: Enjoy access to technical literature to expand your knowledge    Ready to Be Part of Something Big?  If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!    #LI-HYBRID