Sofia Stars · Sofia City
Security Access Management Team Lead
Sofia Stars is a fast-growing global service provider that guides high-growth businesses to success. Our range of tailored solutions includes R&D, Customer Supp...
Sofia Stars is a fast-growing global service provider that guides high-growth businesses to success. Our range of tailored
solutions includes R&D, Customer Support, Sales, KYC, Risk, and Anti-Fraud services. We make every connection shine with fresh
tech and cultural understanding.
We are looking for an experienced Security Access Management Team Lead to join our Information Security team. This role combines
hands-on access management expertise with team leadership responsibilities.
Duties and Responsibilities:
- Lead and manage the Access Administration team, including daily operations, task distribution, prioritization, and performance
monitoring.
- Track and ensure compliance with SLA and KPI requirements.
- Manage user access lifecycle processes, including creating, modifying, reviewing, and removing user accounts and permissions.
- Ensure that appropriate access levels are granted to employees based on their roles, responsibilities, and business needs.
- Implement, maintain, and improve RBAC principles and access control policies.
- Conduct regular access reviews and audits to identify excessive, outdated, or inappropriate access rights.
- Monitor user access activities across internal systems, SaaS platforms, and business applications.
- Analyze and respond to access-related incidents, violations, and security risks.
- Investigate potential threats and vulnerabilities related to access management processes.
- Escalate complex incidents to relevant teams when needed and coordinate response actions.
- Maintain accurate documentation of access management activities, incidents, decisions, and process improvements.
- Prepare reports on access audits, incidents, SLA/KPI results, and team performance.
- Review and assess third-party SaaS services from an access management and security perspective.
- Ensure that Information Security principles, least privilege, and proper approval workflows are followed across the
organization.
- Support continuous improvement of IAM/PAM processes, tools, and internal procedures.
Role Requirements:
- 5+ years of experience in Information Security.
- At least 1 year of experience in management as a Team Lead.
- Strong understanding of IAM, PAM, RBAC, least privilege, and access governance principles.
- Hands-on experience with access management processes, user lifecycle management and access reviews.
- Experience working with SaaS platforms and reviewing third-party services from a security/access perspective.
- Good knowledge of InfoSec principles, security policies, incident handling, and audit requirements.
- Experience with SLA/KPI tracking and operational team management.
- Strong problem-solving skills and the ability to make decisions in complex or urgent situations.
- Excellent communication and stakeholder management skills.
- Ability to document processes, prepare reports, and drive continuous improvements.
Nice to Have
- Experience with Microsoft Entra ID, Okta, or similar IAM tools.
- Experience with Salespoint or other access governance platforms.
- Information Security certifications such as ISO 27001, CISM or similar.
Our Excellent Benefits:
- Up to 25 vacation days
- 6 undocumented sick leaves
- Medical insurance and dental coverage
- Sport card 70% coverage (Multisport and/or CoolFit)
- Food vouchers (102 EUR)
- Appreciation gifts (birthday, wedding, newborn, etc.)
- Office massages
- Breakfast, lunch & snacks in the office
- Education budget
- Monthly team events
- Great office location
Working Model:
This is an office-based position in Sofia, Bulgaria.
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Roll
Security Access Management Team Lead
Kategori
Information Security
Plats
Publicerad
15 juli
Sista ansökningsdag
17 augusti
Källa