Sales Assistant 80%

Job Description WHAT YOU’LL DO​ As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively during all customer interactions. WHO YOU’LL WORK WITH​ Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE​ We are looking for people with…​ Experience in customer service within fashion, retail, or similar fields. And people who are…​ Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales. Thriving in collaborative and dynamic environments. Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop. Flexible and action oriented. WHO WE ARE​ H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​ ​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​ WHY YOU’LL LOVE WORKING HERE ​ At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​ All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. JOIN US​ Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​ This is a temporary position for 3 months offering 25 hours per week with start in August or by agreement. This position is based in Skövde and you should be able to work during store opening hours. Language skills in Swedish or English is needed. We have an ongoing selection, so the position may be filled before the application deadline, so send in your application today! The last application date is 3/8 Take the next step in your career together with us. The journey starts here.​ * Store roles assessment: To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group. Please look out for an email in your inbox/junk email from MAKI. After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not impact on your application. For more information on how we process your personal data, please see our Privacy Notice. ** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Assistant Store Manager (ASM) är Store Managers (SM) viktigaste stöd och ställföreträdare, och bidrar direkt till butikens kommersiella framgång och operativa kvalitet. ASM säkerställer en tydlig ledarskapsnärvaro i butiken och skapar en inspirerande miljö med fokus på service, teamwork och resultat. Rollen fungerar som ställföreträdare för Store Manager vid behov, och bidrar till att motivera, coacha och stötta teamet i att nå sina mål och leverera en stark kundupplevelse. Store Manager och Assistant Store Manager arbetar nära tillsammans och kompletterar varandra i erfarenhet, kompetens och ledarskapsfokus. ASM kan ha ansvar för ett definierat försäljningsområde eller en operativ funktion i butiken, med tydligt ägarskap och ansvar för genomförande. Detta är en operativ ledarroll där du leder genom att vara ett föredöme och driver resultat genom synligt ledarskap och god operativ förståelse. Ansvarsområden • Vara ställföreträdare för Store Manager och ta fullt ledaransvar vid behov • Leda den dagliga driften med starkt kommersiellt fokus och hög servicenivå • Stötta uppnåelsen av mål kopplade till försäljning, lönsamhet och produktivitet • Ansvara för definierade försäljningsområden eller operativa funktioner i butiken • Stötta genomförandet av kampanjer, visual merchandising och butiksstandarder • Säkerställa efterlevnad av rutiner inom drift, bemanning och säkerhet • Bidra i rekrytering, onboarding och upplärning av nya medarbetare Kvalifikationer • Ledarerfarenhet från retail, gärna som Sales Leader, After Sales Leader, Supervisor eller liknande roll • Förmåga att leda och motivera team samt leverera starka kommersiella och operativa resultat • God förståelse för butiksdrift och retailprocesser • Flytande i lokalt språk samt goda kunskaper i engelska Varför välja XXL? Hos XXL blir du en del av en arbetsplats som kombinerar en aktiv och varierad arbetsdag, stark lagkänsla och möjligheten att prestera tillsammans med andra. Vi erbjuder utbildning, utvecklingsmöjligheter och en arbetsdag som aldrig är tråkig. Redo att ta nästa steg i din karriär? Vi ser fram emot din ansökan! Observera att vi endast behandlar ansökningar som skickas in via vårt elektroniska ansökningssystem. Istället för ett traditionellt personligt brev ber vi dig besvara några frågor som en del av ansökningsprocessen. När du ansöker kommer du att bli ombedd att ladda upp ditt CV och svara på våra frågor.