Chief of Staff to the CPO

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Reporting to the Chief Policy Officer (CPO), the Chief of Staff will serve as a trusted strategic advisor, playing a key role in advancing our most critical initiatives, while driving operational effectiveness for the Policy team, owning planning, budgeting, headcount management, and team coordination. The ideal candidate is a master of cross-functional leadership, a practiced decision-maker, determined problem solver, and is highly capable of navigating competing demands and priorities while executing the strategic priorities of the CPO. RESPONSIBILITIES: * Lead day-to-day operations and strategic planning; ranging from administrative approvals and task management, prioritizing meeting schedules, preparing and reviewing materials for executives, developing weekly and quarterly reports, overseeing annual planning and budgeting, and continuous monitoring of organizational design * Communicate priorities, activities, and results to the larger organization, while ensuring deliverables are met * Help build a successful and healthy organization: find knowledge and skills gaps and help address them, design optimal workflows, and align internal processes * Develop a thorough understanding of Product, Operations, Legal, Finance, and overall strategic needs of the company. Based on this, drive the priorities of the CPO by leading weekly team meetings, organizing and running team offsites, and identifying opportunities to increase leadership team effectiveness * Serve as a strategic thought partner to the CPO and Public Policy leadership team * Maintain a pulse on team morale and culture by being the eyes and ears of the CPO within the organization and developing informal and formal feedback loops to identify unmet team needs * Identify and lead special projects to ensure that new, unanticipated, or emerging issues do not fall through the cracks * Gather and analyze relevant data to generate insights, identify trends, and support evidence-based decision-making at the executive level * Collaborate with leadership team and colleagues (People, Finance, etc.) to drive employee satisfaction, headcount efficiency, professional development training, facilities planning, etc. EXPERIENCE: * The ideal candidate is a proven leader and has hands-on experience in the following areas: strategic planning, process improvement, project management, financial planning, organizational change, and internal communications * Ability to comfortably dive into any area of the business or product, understand business needs, and facilitate executive decisions based on changing priorities * 7+ years experience in a combination of operations, product management, strategy, finance, consulting, government or an equivalent field * Extraordinarily organized, attentive to detail, and and committed to proactively ensuring the completion of all deliverables * Low ego and no drama, with the ability to be a good sounding board for others and anticipate the needs of a busy executive and his direct staff * Proven ability to track, prioritize, and drive multiple concurrent projects to successful completion. This position is expected to utilize data and metrics to communicate needs with the ease of a business unit owner * Excellent communicator in written and verbal form; ability to work well with executives, and able to lead and influence across multiple levels and multiple functions of an organization * Entrepreneurial, adaptable, high tolerance for ambiguity and complexity, and effective with limited resources * Proven experience designing and leading strategic planning at a growth company * Financial prowess and ability to create budgets and analyze financial models * This role requires past experience in staffing or working directly with the C-suite/SVP level on a regular basis * Highest level of integrity, trust, and ability to manage confidential information BENEFITS: * Great medical, dental, and vision insurance options with additional programs available when enrolled * Mental health benefits * Family building benefits * Child care and pet benefits * 401(k) plan with company match to help save for your future * In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off * 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible * Subsidized commuter benefits * Monthly Lyft credits and complimentary Lyft Pink membership Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the Washington D.C. area is $156,000 - $195,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

WHAT WE DO We’re building the last piece of the puzzle to help companies unlock AI code generation - the part that makes it actually safe to ship. AI is enabling engineers to write code faster than ever before. But software review and testing hasn’t caught up. Engineering leaders are drowning in long software review cycles and more bugs than ever. The bottleneck isn’t writing code anymore - it’s everything that comes after it. We spent 3 years building patented foundational technology to solve this. Since then, we’ve grown 5x year-on-year and now work with some of the most AI-driven engineering teams in the world - Notion, ElevenLabs, Dropbox, Discord, LaunchDarkly, Wiz, CoreWeave, Wealthsimple, and more, and are backed by the same investors behind Twilio, Twitch, Intercom and PagerDuty. Individual investors include the founders of Vercel, Datadog, Segment, Dropbox, the CTO of GitHub, CPO of Adobe, head of engineering at Cursor and many more. Our mission is to radically accelerate the pace of software development by empowering every engineer to ship at the speed their agents write code. This is an opportunity to join a company going through hypergrowth as we scale from millions of annual recurring revenue to $100m ARR. If this excites you, come help us build it! WHAT IS THE OPPORTUNITY? You will be the first GTM Operator hire working directly under the Chief of Staff and CEO to do whatever it takes to increase revenue. You will work on growth projects across sales, revops, marketing and customer success and learn how to build a top-tier growth machine to sell to developers. The common thread is simple - you’ll experiment and learn how to operate across the full GTM surface, learn what works and build it into something that scales. This is not a strategy role. There’s no team beneath you, no playbook to follow, and no one to delegate the hard stuff to. Examples of projects you will work on * Hunt down pipeline: Own outbound sequences, write and manage newsletter sponsorships, run Google and Reddit ads * Build a dev community: Organize engineering events (dinners, drinks, panels) in NY, London and SF, sponsor relevant OSS projects, figure out where devs love to be and be there * Work on performance & brand marketing: Run conferences, sponsor billboards in SF, grow a LinkedIn following of developers, own G2 reviews * Improve mid-bottom funnel: Create landing pages, produce customer case studies, create viral product launch videos * Revops: Improve the tracking and metrics foundations across sales and marketing so we know what’s working YOU WILL LOVE THIS ROLE IF * ⭐ You learn fast and can context switch - you have strong analytical thinking and can work from first principles; ambiguity / lack of experience in a domain doesn’t faze you * ⭐ You are highly agentic - you have a bias to action, move fast, take ownership without being asked, and get genuinely frustrated when things stall * ⭐ You’re a hunter - chasing down revenue feels energizing, not exhausting or stressful * ⭐ You want to roll up your sleeves - you enjoy producing the output, not delegating out * ⭐ (Bonus) You already create - you write blogs, post on LinkedIn, build things in your spare time just because you enjoy creating things from scratch THIS ROLE IS NOT FOR YOU IF * You expect to work regular working hours and never to travel; our team, customers, and investors span SF, London, NYC. * You need a structured environment, clear handoffs, or someone to model the work for you * You’re a strategist looking to delegate the hard work to someone else * You take it personally when work you've invested in gets deprioritized or redirected abruptly REQUIREMENTS * 2+ years of work experience in a fast paced environment (early stage startup, hypergrowth scaleup, MBB consulting, FAANG, Tier 1 bank or similar foundation) * Bonus if you’ve been an early employee (< #20) at a tech startup or have a STEM degree from a Tier 1 university YOU MAY LOOK LIKE THIS * Learning by osmosis: You have been in rooms with decision makers at MBB / Tier 1 bank / FAANG and are now eager to actually execute * Growth / Generalist problem solver: You are currently a founder’s associate or work across any sales, marketing or strategy & ops at an early stage startup and want more ownership * Builder: You are an ex-founder, have started something from scratch whether in uni or as a side hustle (can be a community, a blog, an app), or been part of an incubator (YC, EF, Antler) PERKS ♥️ * 🍲 Unlimited food & drinks in office - including daily lunch as a team, and your own Amazon business account to buy whatever snacks you want for the office. * 💻 A setup you’ll love - everyone has a standing desk, brand new Macbook, your choice of ergonomic peripherals, and a £2k WFH budget to make home just as good * 🏄‍♀️ £300 monthly wellness stipend - Third Space gym, reformer pilates, cold plunge, however you want to keep your best * 🎁 We celebrate you - £400 in gifts on your birthday and work anniversary every year * 🌴 Team offsites - we work and play hard, we’ve done offsites in Italy, Abu Dhabi and local 5-star resorts * 📚 Unlimited book budget - we have a growing in-office library and actively encourage everyone to add to it, whether you want to ramp up your knowledge of software testing, or become a better startup operator! * 📌 In-person, 4 days a week - at our office in Shoreditch * + many more! PEOPLE BEHIND METICULOUS Guillermo Rauch (founder of Vercel), Jason Warner (CTO of GitHub), Calvin French-Owen (founder of Segment), Jared Friedman (YC partner and founder of Scribd), Scott Belsky (CPO of Adobe), Arash Ferdowsi (founder of Dropbox) and many others are all personal investors in Meticulous.