
WhiteTech · Remote
At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions. Our comprehensive suite of tools is tailored f...
At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.
Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain
access to a platform designed for flexibility, scalability, and seamless integration.
Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.
Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and
growth.
We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK,
Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western
Balkans. We also consider applicants from different locations who can work within Central European Time (CET).
At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.
Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain
access to a platform designed for flexibility, scalability, and seamless integration.
Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.
Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and
growth.
We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK,
Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western
Balkans. We also consider applicants from different locations who can work within Central European Time (CET).
We are looking for a specialist with deep expertise in SEON (Fraud / Risk) who can operate at the intersection of product,
analytics, and quality assurance. This role goes beyond simply working with an antifraud tool - it requires understanding SEON as
a core component of the product’s risk decisioning framework.
This position is ideal for a candidate who is equally comfortable navigating business processes, system logic, and quality
assurance, and who can contribute to antifraud solutions across the entire lifecycle.
1. Application screening
3. Job Offer
Embrace the opportunity to develop your skills in a cutting-edge fintech environment.
Please apply now to be part of our dynamic team and make a tangible impact on the future of payments!
Let’s build something great together!
Embrace the opportunity to develop your skills in a cutting-edge fintech environment.
Please apply now to be part of our dynamic team and make a tangible impact on the future of payments!
Let’s build something great together!
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Technical Support Expert - Accounts & Billing About the job This position is needed for delivering award-winning support to Twilio customers, making this role critical to supporting our customer base. This role will partner with various technical support, customer success, account administration, and billing teams at Twilio, and it will be customer-facing. The ideal candidate is a strong communicator, enjoys diving deep into details, excels at using data and reporting, and has a sharp attention to detail. This position will support our Global Account Administration and Billing Support team by helping resolve customer escalations and addressing complex technical issues related to our billing platform, which includes both Twilio and SendGrid. In addition, the TSE3 identifies emerging customer issues, manages break/fix escalations, and resolves TSE pain points. Responsibilities In this role, you’ll: * Investigate account administration, billing, pricing, and usage issues, and communicate findings to customers * Partner with Customer Success, Sales, Engineering, and Product teams to resolve complex problems with potentially costly and far-reaching consequencesCollect, document, and collate feedback for continuous improvement * Own customer communication and ticket handling during account administration and billing-related incidents * Evaluate various circumstances and apply credits or refunds as designated within policy. * Troubleshoot complex issues, including technical components, to ensure proper functionality.Mentor TSEs and new hires to improve troubleshooting and customer-handling procedures * Deliver training on specific topics to help the development of peers * Assist team members with escalations and technical questions in real time through the appropriate channels (e.g., Slack, Zendesk, Jira) * Partner with Supportability Engineering (SE) on technical issues and advocate by sharing Voice of the Customer (VOC) feedback on product quality, emerging trends, escalations, and more * Act as a point of contact for senior leadership escalation support when necessary * Support the team with technical content creation and the management of appropriate FAQs, KCSs, macros, wiki pages, Jira tickets, etc. * Use data to recommend efficiency improvements to the Global Specialization Leader (GSL) to deliver excellent customer support * Actively lead and drive continuous improvement initiatives to elevate the customer experience; this may include support tooling and TSE training Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 5+ years of relevant experience * Demonstrated experience in working successfully in fast-paced environments with a proven track record of delivering results * Demonstrated experience with general accounting principles, billing, account reconciliation, or data analysis * Experience with Salesforce, Zuora, or other financial management software. * Strong problem-solving and technical troubleshooting skills (demonstrated experience using JIRA) * Demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs * Excellent communication skills, including strong reading comprehension, listening, writing, and verbal expression (Combined the two general communication/writing points) * Ability to professionally and diplomatically address customer concerns and provide concise feedback * Ability to create, verify, identify gaps and process technical documents * Ability to de-escalate tense or challenging customer situations in a live environment Desired: * Proficiency with Excel, SQL, database queries, ZenDesk * Knowledge and experience in tools like Airtable, Trello or Asana * Working knowledge of JIRA with a plus for JIRA Administration * Active contributor to self-help resources and content creation (Wiki, macros, KB, etc.) Location This role will be remote, and based in Colombia Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions. Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration. Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape. Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth. We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET). YOUR ROLE AND IMPACT: We are looking for PHP Developer with hands-on experience in anti-fraud systems and SEON integration. We expect a high level of ownership and deep technical involvement in building fraud prevention solutions. YOUR KEY RESPONSIBILITIES WILL INCLUDE: * Work with SEON as a product, not just at the API level * Design and implement fraud detection and prevention flows * Work with risk signals, rules, scoring, and decision-making logic * Build and maintain anti-fraud orchestration within complex systems * Make independent technical decisions on how and where to integrate SEON checks * Understand the difference between simple provider integration and building a full fraud-control layer REQUIREMENTS * 4+ years of commercial experience with PHP * Solid hands-on experience integrating SEON into production systems * Experience building antifraud / risk / security-related flows Strong understanding of: * REST APIs and webhooks * Asynchronous processing * Queues and event-driven architecture * Transactional consistency * Retry / timeout / fallback patterns * Idempotency * Observability (logging, tracing, monitoring) * Experience with Symfony or another modern PHP framework * Good knowledge of SQL and transactional systems * Ability to work with external provider documentation and turn it into production-ready solutions * Ability to work independently in environments with incomplete requirements and complex domain logic SEON-SPECIFIC EXPERIENCE (REQUIRED) * Integration of SEON API into critical business flows * Experience with transaction screening, device intelligence, and email/phone/IP enrichment * Building logic based on SEON rules, scoring, and signals * Working with manual review and case management flows * Experience integrating SEON in fintech / payments / high-risk environments * Ability to adapt SEON to different use cases beyond basic integration * Understanding how to reduce false positives / false negatives through proper system design Nice to Have * Experience in fintech, payments, acquiring, wallets, or payouts * Experience integrating KYC / AML providers * Experience building risk engines or orchestration layers * Experience with microservices architecture * Knowledge of DDD, CQRS, and event-driven architecture * Experience with RabbitMQ, Kafka, or SQS * Understanding of authentication, identity, trusted devices, and SCA / step-up verification OUR RECRUITMENT PROCESS TYPICALLY FOLLOWS THESE STAGES: 1. Application screening 2. Interview Stages (2-3 weeks): * Prescreening call (40 min) * Technical Interview (60 min) * Soft Skills Interview (40 min) 3. Job Offer We offer: * Competitive compensation package (commensurate with your experience) * 19 business days of flexible Paid Time Off (PTO) * Fully remote work with flexible hours (within the CET time zone) from any location of your choice * Values-driven culture with a friendly and supportive work environment * Opportunity to regularly participate in conferences and community events as both a participant and contributor * Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency Embrace the opportunity to develop your skills in a cutting-edge fintech environment. Please apply now to be part of our dynamic team and make a tangible impact on the future of payments! Let’s build something great together!
HAEMME OHJAAJIA VAHVAA ERITYISTÄ TUKEA TARVITSEVIEN KEHITYSVAMMAISTEN ASUINYKSIKKÖ KOTIMÄKEEN! Haluaisitko olla mukana luomassa ihmisille arvokasta elämää uudessa Kotimäen asumispalveluyksikössä Raisiossa? Kehitysvammaisten asukkaiden parissa tehtävä työ on aitoa kohtaamista, arjen helpottamista, lohduttamista ja toisen ilahduttamista – jokainen päivä on erilainen. Meillä jokainen työntekijämme on hyvinvaikuttaja ja elämänarvon kasvattaja. Kotimäki on upea uusi hirsirakennus, joka on jaettu neljään kotiryhmään. Kodin suunnittelun lähtökohtana ovat olleet asukkaiden erityistarpeet. Kotimäki on asukkaille turvallinen koti, jossa myös henkilöstön on hyvä työskennellä. Ensimmäiset asukkaat muuttivat Kotimäkeen huhtikuussa 2026. Humana Kotimäen asukkaat saavat parhaan mahdollisen tuen ja pääsevät elämään oman näköistään elämää sekä viettämään yhteisöllistä ja aktiivista arkea. Kotimäki on erityisen tuen yksikkö, jossa kaikki asukkaat huomioidaan yksilöinä ja erityispiirteineen. Millainen työ sinua odottaa? Kotimäki täyttyy nyt ripeästi asukkaista ja siksi on taas aika lisätä henkilöstöä. Etsimme nyt uusia ohjaajia vakituisiin työsuhteisiin sekä lyhyisiin sijaisuuksiin. Työ on kolmivuorotyötä. Otamme työvuorosuunnittelussa kaikkien työntekijöiden tarpeet huomioon ja räätälöimme työarjen yksilökohtaisesti parhaamme mukaan. Ohjaajan työhön kuuluu asukkaiden hoitaminen, tukeminen sekä sujuvan ja värikkään arjen ohjaaminen. Työpäiviin kuuluu myös arjen kehittämistä omannäköiseksi ja jokaista asukasta palvelevaksi. Koko työryhmän tavoitteena onkin luoda kotoisaan yksikköömme hyvänmielinen arki, jossa varsinkin alussa arjen struktuurit määrittelevät työn rytmiä – luovuutta unohtamatta. Kotimäki on vahvan tuen yksikkö, jossa asukkaiden erityispiirteet vaativat vahvaa autismiosaamista ja/tai -kokemusta. Asukkaat huomioidaan aina omina yksilöinään ja erityispiirteineen. Asukkaillamme on huomattavaa kommunikoinnin ja toiminnanohjauksen haastetta, jonka vuoksi kokemus erilaisista kommunikoinnin apuvälineistä sekä ymmärrys ja osaaminen vaativista asiakastilanteista ja neuropsykiatrinen osaaminen katsotaan eduksi. Voit lukea lisää Humanassa työskentelystä ja hyvinvaikuttajistamme täältä. Mitä meillä on tarjota sinulle? * Sinulla on mahdollisuus olla luomassa erityisen yksikön tarinaa! Kotimäessä sinua odottaa tuore työryhmä, jossa arvostamme energistä työotetta, iloa, ystävällisyyttä ja aitoa halua tehdä vaikuttavaa työtä kehitysvammaisten henkilöiden parissa. * Lupaamme työskentelyysi esihenkilön ja työkavereiden tuen sekä uudet viihtyisät ja työntekoa tukevat tilat. * Tarjoamme sinulle antoisan ja haastavan työn, jossa voit hyödyntää ja kehittää monipuolisesti omaa osaamistasi. Tuemme henkilöstömme kouluttautumista esimerkiksi mahdollistamalla opiskelun työajalla. * Yksikkömme vahvuuksia ovat voima ja halu ylläpitää hyvinvoivaa työyhteisöä ja pyrimme noudattamaan joustavaa työajan suunnittelua. * Humanan työntekijänä olet oikeutettu kattavaan työterveyshuoltoon. * Epassin liikunta-, kulttuuri- ja hyvinvointietu on Humanassa 400 euroa vuodessa (työaikaehdon täyttyessä). Tällä edulla hankit helposti teatteriliput ja kuntosalikortit, tai piipahdat vaikkapa suuhygienistillä! * Humanasta saat itsellesi arvovastuullisen työnantajan. Uskomme vahvasti mahdollisuuksiimme hyvinvaikuttaa ihmisiin ja yhteiskuntaan. Olemme ylpeitä arvoistamme: sitoutuminen, vastuullisuus sekä kohtaaminen ja ilo. Palkkaus Työsuhteen ehdot ja tehtävän palkkaus määräytyy yksityisen sosiaalipalvelualan TES:n mukaan. Tehtävässä peruspalkka sijoittuu kokoaikaisessa työssä palkkahaarukkaan 2415,76-2612,33 euroa/kk. 1.9.2026 alkaen 2493,06-2719,93 Kotimäessä maksetaan tehtäväkohtainen palkanlisä työn vaativuudesta ja se on 151,50 kk, tämä myös korottuu 1.9.2026 yleiskorotuksessa. Minkälaista työkaveria etsimme? Odotamme sinulta lähihoitajan tutkintoa. Arvostamme kokemusta erityisryhmien parissa työskentelystä ja neuropsykiatrista osaamista. Mukaamme mahtuu myös opiskeluvaiheessa olevia, joten rohkeasti hakemusta sisään. Toivomme, että sinulta löytyy hygieniapassi ja skhole tai LOVe - lääkehoidonkoulutus. Arvostamme kykyä ja rohkeutta itsenäisiin ratkaisuihin sekä valmiutta kolmivuorotyöhön. Toivomme aidosti asiakaslähtöistä ja läsnäolevaa työotetta; rohkeutta kohdata jokainen asukas yksilönä hänen omista lähtökohdistaan, hyviä vuorovaikutustaitoja, joustavuutta ja positiivista elämänasennetta. Huomioithan, että tehtävään valitun tulee esittää vammaisten henkilöiden kanssa työskenteleviltä vaadittava rikosrekisterilain 6 §:n 2 momentissa tarkoitettu rikosrekisteriote. Valitulla henkilöllä tulee olla hankittuna sosiaali- ja terveydenhuollon ammattikortti työsuhteen alkaessa. Seuraavaksi haluaisimme kuulla sinusta! Tartu tilaisuuteen ja hae helposti verkkosivuillamme viimeistään 9.8.2026. Haastattelemme hakijoita jo hakuajan puitteissa, ja valinta tehdään heti sopivien henkilöiden löydyttyä. Lisätietoja tehtävästä antaa yksikön johtaja Marina Savola 040 544 7202 tai sähköpostilla marina.savola@humana.fi. Tietoturvasyistä emme vastaanota hakemuksia sähköpostitse. Jätä oma hakemuksesi suoraan hakulinkkimme kautta. Humana on johtava pohjoismainen sosiaalialan toimija, joka tarjoaa yksilöllisiä sosiaalipalveluita lähellä ihmistä ja perheen arkea. Meitä on Suomessa 2 300. Autamme ja tuemme 5 000 ihmistä erilaisissa elämäntilanteissa. Visiomme mukaisesti uskomme siihen, että jokaisella on oikeus hyvään elämään - ja tätä visiota toteutamme hyvinvaikuttamalla ihmisiin ja yhteiskuntaan.