Engineering Manager, AI Engineering: Chat

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We are a brand new team working quickly to accelerate Stripe's engineering productivity by effectively deploying LLM agents and tools to automate large swaths of the engineering workflow. We're a cross-continent team spanning North America and Europe, filled with high-agency engineers with strong product perspectives. What you'll do We are looking for a hands-on Engineering Manager who can effectively lead a team of high-agency engineers to move quickly in a rapidly evolving technology space. You'll help set product direction in a field with a nearly endless solution space. People passionate about great products, user experience, and with strong opinions about how engineers do their best work will excel in this role. Prior experience deploying AI developer tools isn't required, but is a plus. You will: * Lead a senior, cross-continent team of engineers to rapidly deploy and leverage the latest in AI developer tooling * Deliver compelling user and product experiences for internal customers * Partner across the company to redefine how software engineers at Stripe work * Keep pace with an incredibly fast-moving technology landscape * Dig deep into usage data to understand how engineers use AI tools, identify opportunities, and help Stripe accelerate Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements * 2+ years managing high-performing engineering teams, and at least 5+ years of experience as a software engineer * Proven success in recruiting and building great teams * A track record of delivering innovative, high-quality product experiences—for internal or external users * Effective cross-functional collaboration, with the ability to think rigorously, communicate clearly, and make or coordinate difficult decisions and trade-offs * Thrives with high autonomy and responsibility in ambiguous environments * Ability to foster a healthy, inclusive, challenging, and supportive work environment Preferred qualifications * Experience tech leading, mentoring, and managing a team that shipped products to engineers * Experience building tools and products for technical audiences—either internal or external customers * Deep curiosity and strong opinions about the use of AI in software engineering * Strong written and verbal communication skills across varied audiences, including leadership, end users, and company-wide forums

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE As Engineering Manager at GitLab, you’ll manage and grow a high-performing engineering team within the Data Foundations group, working on a core data platform that ingests, processes, persists, and queries data streams generated across GitLab. We are looking for a leader who can leverage AI to drive non-linear productivity gains across the platform, accelerating our ability to deliver value to our customers. We’re looking for someone with deep distributed systems knowledge. You’ll need to be comfortable going well beyond people management and into the architecture of high-throughput, multi-component data systems: ingestion, buffering, enrichment, replication, storage, querying, backpressure handling, isolation, and production operations across multiple deployment models. You’ll partner closely with Product, Design, Infrastructure, Data, and other Engineering teams to evolve a platform that lives inside the product, keeps external services to a minimum, and runs across GitLab.com, Dedicated, Self-Managed, and Cells-based deployments. In addition to Data Insights Platform, this role will take on classic search scope as the team joins the Data Foundations organization. You’ll help lead architecture and execution across both GitLab’s analytics platform and classic search capabilities, balancing platform depth with customer-facing impact. You’ll help lead architecture and execution across both GitLab’s analytics platform and classic search capabilities, balancing platform depth with customer-facing impact. In this role, you’ll balance technical guidance with people management. You’ll hire, coach, and develop engineers while also helping drive architecture and execution across a platform built around stateless ingesters, Siphon CDC replication, NATS/JetStream buffering, enrichment pipelines, ClickHouse-backed storage, and a Query API that interfaces with the GitLab Rails monolith. In Data Foundations, we build the engineering systems that make platform data reliable, scalable, and available to product teams across GitLab, and you’ll help guide that work. WHAT YOU’LL DO * Hire, manage, and enable a high-performing Data Insights Platform engineering team, creating an environment where team members can do their best work and deliver strong results. * Partner closely with product managers, product designers, and peer engineering managers to define and deliver the roadmap for Data Insights Platform (DIP) and related Platform Insights initiatives such as Siphon, Query API integrations, classic search initiatives, and self-service reporting foundations. * Own delivery for your team, including planning, prioritization, execution, and operational follow-through across architecture work, platform improvements, and production readiness, with clear accountability for roadmap milestones and delivery outcomes. * Guide the technical design of distributed data-path components, including ingestion, buffering, enrichment, exporting, and querying, and shape architecture choices on sharding, partitioning, component-specific scaling, failure recovery, and tenant isolation across SaaS, Dedicated, self-managed, and Cells deployments, with a strong focus on reliability, throughput, operability, and maintainability. * Help the team design safe and scalable integrations with the GitLab monolith, including gRPC/Protobuf-based query paths and clear ownership boundaries between DIP and product teams building user-facing GraphQL or REST endpoints. * Drive a high bar for security, privacy, and governance in how platform data is handled, including authentication, authorization, encryption, and safe handling of data with different privacy classifications. * Improve operational maturity across the platform, including observability, metrics, logging, readiness, capacity planning, performance monitoring, and clear runbooks for managed environments, with a focus on improving availability, throughput, latency, and time to recovery. * Collaborate asynchronously across teams and functions to help GitLab land customer-facing reporting capabilities on top of a strong, scalable data foundation. * Lead the design and evolution of the platform with a focus on modular architecture, ensuring systems are extensible and ready for AI-driven integrations. WHAT YOU’LL BRING * Experience managing platform, infrastructure, or data systems teams at scale, with a track record of building high-performing, values-aligned teams. * Deep distributed systems expertise, including strong judgment on service boundaries, asynchronous pipelines, backpressure, fault tolerance, horizontal scalability, and operating multi-component systems in production. * Strong technical background in backend and platform engineering, with the ability to guide architecture for high-throughput event pipelines and data systems. * Experience with technologies and patterns relevant to this space, such as change data capture, event streaming or messaging systems, OLAP data stores, query-serving layers, and service-to-service APIs. * Ability to hire, develop, and coach team members while still contributing technical guidance on complex architecture and delivery tradeoffs. * Strong cross-functional collaboration skills, especially when ownership is split between platform teams and feature teams consuming common infrastructure or APIs. * Experience building or operating systems across multiple deployment models, with sound judgment about the tradeoffs between GitLab.com, Dedicated, self-managed, and cell-based environments. * Strong written communication skills and the ability to work effectively in an all-remote, asynchronous environment. * Familiarity with search, indexing, and query-serving systems is a strong plus. * A deep passion for reliability, customer outcomes, and engineering and operational excellence, with a proven track record of instilling these values in high-performing teams. ABOUT THE TEAM In Data Foundations, we enable customers to self-serve reporting with scalable architecture. Our vision is to build a comprehensive dashboards-as-a-service framework that uses AI and relies on scalable data infrastructure. Data Insights Platform is one of our central initiatives, and we play a key role in advancing self-service reporting across GitLab. This is the foundational layer every reporting and intelligence surface at GitLab depends on — from product dashboards to Software Engineering Intelligence to the GitLab Knowledge Graph. In addition to Data Insights Platform, the team’s scope will include classic search as part of the broader Data Foundations organization.This brings together foundational analytics and search capabilities that help customers generate insights from product data and find relevant information across GitLab. We partner closely with product teams to turn DIP’s real-time insights, Postgres-to-ClickHouse replication, event routing, and downstream exports into dashboards, agent experiences, and customer-facing reporting. The scale expectations are real: we handle very large event volumes, with current and projected usage in the hundreds of millions of events per day. For more on how we work, see: * Platform Insights Group * Data Insights Platform architecture blueprint * Data Insights Platform Querying API The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $152,800—$259,200 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.