
Toast · Remote - USA
Toast is the all-in-one platform built for restaurants of all sizes. We combine point-of-sale, payments, marketing, payroll, and more into a single platform tha...
Toast is the all-in-one platform built for restaurants of all sizes. We combine point-of-sale, payments, marketing, payroll, and
more into a single platform that helps restaurants simplify operations, increase revenue, and delight guests. At Toast, we are
committed to creating an inclusive, high-performing culture where every Toaster can do the best work of their career. As we
continue to scale, our People Technology ecosystem plays a critical role in enabling a seamless employee, manager, candidate, and
People team experience.
Toast is looking for a Head of People Technology to lead the team responsible for evolving and scaling our People Technology
ecosystem, with a primary focus on Workday and a connected focus on recruiting technology, integrations, governance, and
experience. You will lead a team responsible for Workday configuration, administration, reporting, security, permissions, business
process design, integrations, and support, while also owning the strategy for Greenhouse and the broader TA technology stack in
close partnership with Talent Acquisition. This leader will build a clear Workday and TA technology roadmap, reduce tech debt,
improve self-service, simplify permissions, strengthen compliance, and create scalable experiences for employees, managers,
candidates, and People teams. You will also identify responsible opportunities to use in-platform AI, automation, and workflow
intelligence to improve efficiency and reduce manual work. A critical part of this role will be building strategic partnerships
with vendors including Workday, Greenhouse, and other People Technology providers to ensure Toast is using its platforms in
best-in-class ways for our size, complexity, and scale.
Note: We are prioritizing candidates located near our hubs in Boston, MA and Toronto, ON.
A day in the life (Responsibilities)
configuration, administration, security, integrations, reporting, and support
security, governance, and ongoing optimization
well-governed, and aligned to candidate, recruiter, interviewer, and hiring manager needs
priorities, system design, integrations, and adoption plans
reduction, stakeholder demand, team capacity, and scalability
system design
intuitive experiences, and change management
across Workday, Greenhouse, and connected systems
accuracy
routing, reporting, and user experience
technology decisions with business needs and risk requirements
discipline to a high-demand environment
adopt relevant innovation, and influence vendor roadmaps where appropriate
What you'll need to thrive (Requirements)
governance
lens of business value, compliance, scalability, and user experience
impact
environment
providers
initiatives
Why Toast?
This is a meaningful opportunity to shape the future of People Technology at Toast during an important phase of growth and
transformation. You will inherit a talented team and a critical platform ecosystem, with the opportunity to bring clarity,
structure, innovation, and scale to how Toast supports employees, managers, candidates, and People teams.
In this role, you will lead a mission-critical function, build a strategic roadmap, reduce tech debt, simplify systems
experiences, strengthen vendor partnerships, and help Toast get the most value from its People Technology investments.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build
for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from
Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The
people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and
brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a
healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and
geographic location. In addition to base salary, our total rewards components include cash compensation (overtime,
bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our
Geographic Pay Zone Philosophy.
Zone A
Zone B
Zone C
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with
tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation.
All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong
culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations
page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse,
and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our
culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong
culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and
regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide
reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation
to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of
employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Toast is the all-in-one platform built for restaurants of all sizes. We combine point-of-sale, payments, marketing, payroll, and more into a single platform that helps restaurants simplify operations, increase revenue, and delight guests. At Toast, we are committed to creating an inclusive, high-performing culture where every Toaster can do the best work of their career. As we continue to scale, our People Technology ecosystem plays a critical role in enabling a seamless employee, manager, candidate, and People team experience. Toast is looking for a Head of People Technology to lead the team responsible for evolving and scaling our People Technology ecosystem, with a primary focus on Workday and a connected focus on recruiting technology, integrations, governance, and experience. You will lead a team responsible for Workday configuration, administration, reporting, security, permissions, business process design, integrations, and support, while also owning the strategy for Greenhouse and the broader TA technology stack in close partnership with Talent Acquisition. This leader will build a clear Workday and TA technology roadmap, reduce tech debt, improve self-service, simplify permissions, strengthen compliance, and create scalable experiences for employees, managers, candidates, and People teams. You will also identify responsible opportunities to use in-platform AI, automation, and workflow intelligence to improve efficiency and reduce manual work. A critical part of this role will be building strategic partnerships with vendors including Workday, Greenhouse, and other People Technology providers to ensure Toast is using its platforms in best-in-class ways for our size, complexity, and scale. Note: We are prioritizing candidates located near our hubs in Boston, MA and Toronto, ON. A day in the life (Responsibilities) * Lead, coach, and develop a high-performing People Technology team responsible for Workday and recruiting technology configuration, administration, security, integrations, reporting, and support * Serve as the strategic owner of Workday, including HCM configuration, business process design, reporting, permissions, security, governance, and ongoing optimization * Own the strategy for Greenhouse and the broader TA technology stack, ensuring the ecosystem is scalable, integrated, well-governed, and aligned to candidate, recruiter, interviewer, and hiring manager needs * Partner closely with Talent Acquisition Operations to translate recruiting process needs into technology strategy, roadmap priorities, system design, integrations, and adoption plans * Build and manage a clear Workday and TA technology roadmap that balances business priorities, compliance needs, tech debt reduction, stakeholder demand, team capacity, and scalability * Reduce tech debt by simplifying processes, improving governance, retiring unnecessary complexity, and driving sustainable system design * Improve employee, manager, candidate, and People team self-service through scalable workflows, automation, documentation, intuitive experiences, and change management * Simplify and strengthen permissioning, security, access governance, data integrity, SOX readiness, auditability, and controls across Workday, Greenhouse, and connected systems * Drive integrations and data flows between Workday, Greenhouse, and adjacent People systems to reduce manual work and improve accuracy * Use in-platform AI, automation, and workflow intelligence to responsibly improve efficiency, decision support, case deflection, routing, reporting, and user experience * Partner with IT, Security, Legal, Finance, Payroll, TA, People Operations, People Analytics, and People leadership to align technology decisions with business needs and risk requirements * Establish intake, prioritization, release, documentation, and change management practices that bring transparency and discipline to a high-demand environment * Build strategic vendor partnerships with Workday, Greenhouse, and other People Technology providers to maximize platform value, adopt relevant innovation, and influence vendor roadmaps where appropriate * Serve as an escalation point for complex system issues, root cause analysis, and long-term remediation What you'll need to thrive (Requirements) * 12+ years of experience in HR technology, People systems, People operations, HRIS, or a related systems-focused role * 3+ years of people management experience, with a track record of coaching, developing, and leading high-performing teams * Deep Workday experience, including HCM configuration, business processes, reporting, security, permissions, and system governance * Experience building or owning a Workday roadmap in a complex, high-demand environment * Strong understanding of HR systems integrations, data flows, access controls, reporting, and data integrity practices * Experience reducing tech debt, simplifying processes, improving governance, and prioritizing competing stakeholder requests * Experience supporting compliance, audit, SOX, or other control requirements within HR systems * Familiarity with applicant tracking systems and recruiting technology; Greenhouse experience strongly preferred * Experience managing strategic vendor relationships for enterprise HR, Workday, recruiting, or People Technology platforms * Ability to evaluate vendor capabilities, platform releases, AI-enabled features, and best-practice recommendations through the lens of business value, compliance, scalability, and user experience * Excellent communication and stakeholder management skills, including the ability to translate technical concepts into business impact * Strong judgment and prioritization skills, with the ability to balance urgency, risk, capacity, and long-term platform health Nice-to-Have Skills: * Workday certifications in HCM, Security, Reporting, Recruiting, Compensation, or related areas * Direct Greenhouse administration, configuration, integration, or roadmap experience * Experience leading Workday or People Technology transformation efforts in a high-growth technology company or similarly complex environment * Experience simplifying role-based permissions, security groups, access governance, or audit controls in Workday * Experience with Workday integrations, Workday Extend, Prism, People Analytics, or adjacent reporting tools * Experience implementing AI-enabled features, automation, or workflow intelligence within enterprise SaaS systems * Familiarity with recruiting tools such as GoodTime, BrightHire, sourcing tools, assessment platforms, or background check providers * Experience leading major configuration, implementation, optimization, platform consolidation, or tech debt reduction initiatives * Experience working with distributed or offshore support teams Why Toast? This is a meaningful opportunity to shape the future of People Technology at Toast during an important phase of growth and transformation. You will inherit a talented team and a critical platform ecosystem, with the opportunity to bring clarity, structure, innovation, and scale to how Toast supports employees, managers, candidates, and People teams. In this role, you will lead a mission-critical function, build a strategic roadmap, reduce tech debt, simplify systems experiences, strengthen vendor partnerships, and help Toast get the most value from its People Technology investments. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. #LI-HYBRID The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. Pay Range $150,000—$200,000 CAD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
SENIOR MANAGER, PEOPLE OPERATIONS & HR COMPLIANCE Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive. We’re looking for a Senior Manager, People Operations & HR Compliance to join our London team. This is a hybrid role. In this role, you’ll help us define and lead our global HR compliance strategy across 30,000+ employees and 40+ countries—building a proactive, AI-enabled compliance function that is a trusted partner to the business and a clear enabler of how we grow. Get to know our People team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the Global People Operations team. The Global HR Compliance team is a critical capability within Global People Operations, owning the strategy, governance, and execution of employment compliance across the DoorDash brand ecosystem. This is a high-impact team operating at the intersection of legal obligation and people strategy, partnering closely with Legal, People Business Partners, Compensation, People Services, and People Technology to ensure that how we operate as an employer reflects both our values and our obligations. You’ll lead and grow an existing team of experienced compliance professionals and report directly to the Sr. Director, Head of Global People Operations, serving also as a strategic partner and right hand on the highest-priority cross-functional people operations initiatives. Here’s what your day-to-day might look like: * Define and own the global HR compliance strategy establishing a clear vision, operating model, and multi-year roadmap that is well understood across the People team and actively aligned to business priorities across the brand ecosystem. * Lead, develop, and grow the global HR Compliance team, setting clear goals, creating mechanisms to communicate progress, and building a high-trust function that is known for proactive partnership rather than reactive oversight. * Drive the execution of a robust compliance program across core domains including SOX hire-to-retire controls, legislation management, mandated compliance reporting, employment handbook and policy governance, background checks, work authorisation, wage and hour, leave of absence, and employee data privacy ensuring consistent coverage across all geographies and brands. * Embed AI and automation into the core workflows of the compliance function using technology to enhance monitoring, streamline documentation, surface risk earlier, and scale the team’s capacity to operate proactively across a complex, global landscape. * Build and maintain strong cross-functional partnerships with Employment Legal, People Business Partners, Compensation, and People Technology creating clear engagement models so that the right stakeholders know when and how to activate the Global HR Compliance team. * Develop governance mechanisms and compliance reporting that provide transparency into program health, surface emerging risks, and demonstrate measurable impact across the compliance roadmap—creating clear visibility for People leadership and key cross-functional partners. * Serve as a strategic partner and right hand to the Sr. Director, Head of Global People Operations—driving operating rhythm, cross-functional prioritisation, and alignment across the Global People Operations leadership team on the highest-priority initiatives. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: * Significant experience leading HR compliance or employment law programs in a high-growth, global technology company or similar fast-paced environment—with a strong track record of building and leading compliance functions at scale. * Deep expertise across core HR compliance domains including employment legislation management, SOX hire-to-retire controls, mandated reporting, policy governance, work authorisation, data privacy, and wage and hour—with the ability to navigate both UK/EMEA specifics and broader global complexity. * Proven ability as a strategic operator who can define a multi-year compliance vision and gain stakeholder buy-in, while also rolling up their sleeves to build process infrastructure, drive execution, and deliver against a roadmap with urgency and rigour. * Demonstrated experience embedding AI and automation into compliance or people operations workflows—with a clear point of view on how technology can be used to scale a proactive, intelligence-driven approach to employment compliance. * Strong leadership and cross-functional influence skills, with a history of building trusted partnerships with Legal, HR, Finance, and Technology teams—and a proven ability to create clarity and alignment in complex, matrixed, multinational organisations. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
WHO WE ARE Melotech is revolutionizing media and entertainment. We create art through technology for humans to enjoy. In just 24 months, our work has been heard, watched and loved for over 3 billion minutes worldwide. Founded by entrepreneur and investor Soheil Mirpour, we are backed by top VCs Cherry Ventures, Speedinvest and GFC, alongside world-class angels from firms such as Spotify, Blackstone and KKR. What you will do Your role as Head of People is to build the recruiting engine that scales Melotech, personally hiring the 10 to 20 exceptional people who will shape our next chapter across product, engineering, go-to-market and creative, and then to build the people function beneath them. Working hand in hand with our founders, you own talent end to end. On a typical day, your tasks may include: * Owning outbound recruiting from start to finish: sourcing, screening and running most of the interview loop yourself, across technical, commercial and creative roles * Building a scalable hiring machine with outbound at its core, extending over time into university hiring, hackathons and referral networks * Acting as the first filter: knowing what exceptional looks like and where it comes from, so only the top of the funnel ever reaches our founders * Building talent pipelines across both Europe and the US * Standing up the people function as we scale: contracts, levelling, performance reviews, compensation, bonuses and benefits * Designing the internal systems and workflows a fast-growing, globally distributed team needs Who you are You're a talent professional who has personally scaled a high-growth company through its most exciting years, and you're hungry to do it again, hands on. You know what exceptional looks like, where to find it, and how to close it, and you bring both a network and a repeatable process. Typically, your profile will look like this: * 3+ years of experience in Talent Acquisition or Recruitment roles with demonstrated strategic impact; proven track record in high-growth or scale-up environments preferred * Recruiter or early people hire at a top-tier, high-growth consumer or AI startup, where you personally scaled the team through early growth * AI-native: you use AI in your own workflow and can credibly recruit for an AI-native company * Comfortable hiring across both Europe and the US, ideally from a remote or internationally distributed team * A real network and a systematic, repeatable process, not just a knack for people * Bonus: experience hiring creative talent too (video, visual, artists), not only engineers and commercial roles * Genuinely passionate about recruiting: it's the craft you want to keep doing * Colleagues would describe you as hard-working, ambitious and persistent What makes this exciting You are one of the first employees of an ambitious team, changing the world of media and entertainment. As the person who hires everyone who comes after you, your fingerprints will be on the entire company. Being early means every decision you make shapes our trajectory. You're not a cog in the machine but the captain of your own ship, rewarded for performance and respected for leadership. Flat hierarchies mean that your voice matters, your ideas get implemented, and your impact is immediate. We pay competitive salaries and make you an owner of the business with equity. We work remotely to give you complete freedom over your life, while meeting regularly around the world for global offsites where we strategize, bond, and push boundaries together. What the process will look like We hire on a rolling basis. Earliest starting date is always ASAP. Once you begin our process, you can progress from start to offer within a week, depending on how quickly you can move through each stage: 1. Initial interview: 30-minute introductory call - getting to know you 2. Founder interview: 60-minute interview with our CEO - going deep on all topics 3. Offer, contract signing and onboarding Note: As we are still in stealth, you will learn more about Melotech as you progress through the stages. By the end of the Founder interview, you will have a full grasp of our business and the details of your role.