Staff Technical Program Manager - Government Authorizations

Company Description At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all. Brief Overview  The Manager of Government Compliance & Authorization will lead the strategy, implementation, and maintenance of Amwell’s federal and state authorization programs. While a primary focus remains achieving and sustaining FedRAMP High authorization, this leader will also architect the internal systems necessary to align with CMMC (Level 2/3), CMS MARS-E, and StateRAMP requirements. The Manager will mature Amwell’s government compliance program, oversee the authorization process, lead efforts to define resources and hire staff to support the program, manage continuous monitoring activities, and serve as the primary liaison with federal stakeholders and third-party assessment organizations (3PAOs). The ideal candidate will have deep expertise in FedRAMP High requirements, strong project management skills, and the ability to work cross-functionally to implement and maintain complex compliance frameworks. Core Responsibilities  · Lead the end-to-end authorization process for FedRAMP High, while concurrently driving alignment with CMMC Level 2/3 for DoD contracts and MARS-E 2.2 for CMS/Medicaid engagements · Manage ongoing FedRAMP continuous monitoring requirements, including monthly deliverables, vulnerability management, and incident reporting to federal agencies · Collaborate with engineering, security, and operations teams to develop a "comply once, satisfy many" strategy by mapping NIST SP 800-53 Rev 5 controls to CMMC (NIST SP 800-171) and MARS-E requirements to minimize redundant engineering efforts · Own risk management of services provided to federal agencies, ensuring compliance with High-impact baseline · Coordinate with 3PAOs to manage security assessment and authorization (SA&A) activities, including annual assessments and significant change requests · Develop and maintain FedRAMP authorization packages, including System Security Plans (SSP), Plans of Action and Milestones (POA&M), and Continuous Monitoring deliverables · Serve as primary point of contact for federal agency customers regarding FedRAMP compliance questions and authorization boundary matters · Monitor and interpret FedRAMP policy updates and guidance from the FedRAMP PMO, implementing necessary changes to maintain compliance · Build and lead a team of compliance analysts and security specialists focused on federal authorization requirements · Create and deliver training programs to ensure organizational awareness of FedRAMP requirements and responsibilities · Manage relationships with federal authorizing officials, cloud service providers, and other stakeholders in the authorization process Qualifications · 7+ years of experience in information security, compliance, or risk management with at least 3 years specifically working with FedRAMP authorizations · Demonstrated experience successfully achieving FedRAMP High authorization for a cloud service offering (CSO) · Deep knowledge of NIST SP 800-53 Rev 5 security controls, FISMA, FedRAMP baselines, and federal security authorization processes · Experience managing continuous monitoring activities and maintaining active FedRAMP ATOs · 3+ years of people management experience, including hiring, developing, and leading compliance or security teams · Strong understanding of cloud infrastructure security (AWS, Azure, or GCP) in FedRAMP environments · Familiarity with healthcare compliance frameworks (HIPAA, HITRUST) and their intersection with federal requirements · Proven project management skills with ability to coordinate complex, multi-stakeholder authorization efforts · Experience working with 3PAOs and understanding of security assessment methodologies · Excellent written and verbal communication skills with ability to translate technical security concepts for various audiences · Relevant certifications such as CISSP, CISM, CAP, or FedRAMP-specific certifications preferred · Bachelor's degree in Information Security, Computer Science, or related field required; Master's degree preferred · Ability to obtain and maintain security clearance if required Do Well. Live Well. At Amwell.  Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.   Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.     We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.   Benefits  * Flexible Personal Time Off (Vacation time) * 401K match * Competitive healthcare, dental and vision insurance plans * Paid Parental Leave (Maternity and Paternity leave) * Employee Stock Purchase Program * Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program * Free Subscription to the Calm App * Tuition Assistance Program * Pet Insurance  Salaried, Exempt Roles The typical base salary range for this position is $126,180 - $154,220.  The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors.  In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission, and the above range may not be an accurate representation of total compensation. Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed. https://business.amwell.com/company/privacy-notice-applicants [https://business.amwell.com/company/privacy-notice-applicants]     Privacy Notice

THE ROLE MongoDB is hiring a Staff Product Marketing Manager to build and own our go-to-market narrative for the Public Sector vertical, with an initial focus on Federal Government and the broader public sector market. This is a foundational hire for MongoDB’s Industry Verticals product marketing function: you will define how MongoDB’s unified data platform, spanning cloud, on-premises, and hybrid database deployments with integrated, production-ready AI capabilities, shows up for government buyers. You’ll turn a major compliance milestone into a durable competitive differentiator: developing the positioning, messaging, and sales-ready content that helps government agencies, systems integrators, and cloud/public-sector resellers understand why MongoDB is the right data platform for mission-critical, regulated workloads. You do not need prior government or public-sector work experience to succeed in this role — you need to be an excellent product marketer who can get fluent in a new domain quickly and partner closely with the compliance, product, and sales experts who already are. SCOPE AND PHASING This role is scoped in two phases. Phase 1 is the immediate mandate; Phase 2 is the natural expansion once the federal narrative is established. Phase 1 — Federal (primary focus at launch). Own the go-to-market narrative for U.S. federal civilian and defense-adjacent buyers. Federal is the harder, higher-compliance-bar, higher-stakes segment — it is also where MongoDB gives the most immediate right to win, so it’s the priority for the first 6–12 months. Phase 2 — State & Local, Education, and broader Public Sector expansion. Extend the positioning, content, and enablement playbook built in Phase 1 to State & Local Government and Higher Education (“SLED”), adapting messaging and compliance framing to that segment’s different procurement rhythm and compliance bar (see below). WHAT YOU’LL DO * Own positioning and messaging for MongoDB’s Public Sector go-to-market, leading the federal launch, then extending the narrative into State & Local and Higher Education as Phase 2 * Translate MongoDB’s data platform capabilities — document database, search, vector search, stream processing, and integrated AI — into mission-relevant outcomes and value propositions for government buyers and the systems integrators who serve them * Partner with Compliance, Security, Industry Solutions and Product teams to accurately represent related certification requirements in external-facing content, staying current as MongoDB pursues additional authorizations (e.g., DoD Impact Levels, StateRAMP) * Build the public sector sales enablement toolkit: battlecards, pitch decks, discovery guides, ROI/value models, and competitive intelligence — tailored first to federal buying processes and procurement vehicles, then adapted for SLED in Phase 2 * Develop content — solution briefs, customer decks, whitepapers, case studies, and web content — that makes the case for MongoDB in regulated, mission-critical environments, working within the constraints of public sector reference and PR approval processe *  Partner with Field Marketing, Demand Generation, and Partner Marketing to plan and launch public-sector campaigns, events, and co-sell motions with cloud hyperscalers, resellers, and systems integrators * Run competitive and win/loss analysis specific to the public sector segment, feeding insights back into positioning, sales plays, and product roadmap conversations * Serve as the go-to product marketing voice for public sector launches, readiness reviews, and executive/customer-facing engagements. WHAT YOU’LL BRING * 5–8+ years of product marketing (or closely related GTM/solutions marketing) experience in B2B enterprise software or SaaS, with a track record of owning positioning, messaging, and launches end-to-end * Proven ability to translate complex technical products into clear, differentiated value propositions for both technical and executive audiences — direct experience with data infrastructure, databases, or cloud platforms is a strong plus, not a requirement * Comfort learning and communicating regulatory/compliance concepts well enough to brief sales and build customer-facing content — prior compliance or public-sector experience is a plus, not required * Experience building and running sales enablement programs (battlecards, playbooks, ROI tools) and partnering closely with sales and field marketing teams * Strong cross-functional operator: comfortable driving alignment across product, compliance, sales, partner, and communications teams without direct authority. * Excellent written and verbal communication skills; able to flex between mission-oriented narrative and technical depth *  Self-starter who can operate with a fair amount of ambiguity and build structure in a newer, less standardized go-to-market motion * Bachelor’s degree or equivalent practical experience; MBA or technical/quantitative background a plus * No security clearance or prior government employment required. U.S. work authorization required; ability to work from a MongoDB office or remotely within the U.S. STAND-OUT QUALIFICATIONS / NICE TO HAVES For Phase 1 (Federal): * Direct experience with FedRAMP, DoD Impact Levels (IL4/5/6), CMMC, or ITAR — either holding the knowledge yourself or having partnered closely with a compliance/SME team to market around it *  Familiarity with federal contract vehicles and procurement channels, such as GSA Schedules, NASA SEWP, CIO-SP3, or other GWACs * Experience working with, or marketing through, federal systems integrators and resellers (e.g., Booz Allen Hamilton, Leidos, SAIC) or federal-focused aggregators/resellers (e.g., Carahsoft-style channel partners) * Understanding of federal budget and fiscal-year buying cycles and how they shape campaign and launch timing For Phase 2 (SLED expansion): * Familiarity with StateRAMP as the state-level analog to FedRAMP, and how its bar differs from federal compliance requirements * Understanding of state and local procurement processes (state contract schedules, competitive bid cycles) and higher-education consortium purchasing agreements *  Experience adapting a national or federal narrative into a faster-moving, more numerous, typically smaller-deal-size SLED sales motion General: * Prior experience marketing to any public sector buyer (federal, state & local, or higher education) * Experience marketing database, data platform, analytics, or AI infrastructure products. ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID: 2273497734 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $104,000—$204,000 USD