Principal Systems Developer (Marketing Cloud)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, Principal Product Managers act as company-level leaders with unparalleled vision, deep strategic thinking, and an obsession with driving business outcomes through customer value. As a Principal Product Manager for Distributed Tracing, Data, you'll join a world-class team at the heart of modern observability, shaping the future of how developers understand their complex, microservice-based architectures. In this highly-visible and strategic role, you will  be the single-threaded owner for Distributed Tracing instrumentation and onboarding, setting the long-term vision and strategy and working closely with the broader Distributed Tracing and APM teams. You will be responsible for defining how New Relic wins in this critical market, balancing the needs of our largest enterprise customers with bold, forward-looking innovations. If you are a high-agency leader who wants to solve some of the most complex challenges in software observability and make a massive impact, this role is a perfect fit for you. What you’ll do * Act as a true "full business owner": Set the multi-year vision and strategy for the Distributed Tracing product, identifying market-defining opportunities and marshalling the resources to capitalize on them. * Drive industry-wide thought leadership: Represent New Relic as a subject matter expert on Distributed Tracing in customer EBCs, at industry conferences, and in strategic roadmap conversations with our largest accounts. * Own the end-to-end product lifecycle: Guide your product from ideation through design, development, and successful go-to-market launch, ensuring it meets the highest standards of quality and user experience. * Mentor and up-level the team: Act as a mentor for other product managers, helping to elevate the craft of product management within the organization through your example and guidance. * Partner across the business: Collaborate closely with executive leadership, engineering, design, marketing, support, and sales teams to deliver end-to-end value and ensure cohesive GTM execution. * Engage deeply with strategic customers: Build and maintain strong relationships with our most strategic customers and partners to deeply understand their use cases and guide your roadmap. * Build a data-informed, business-oriented roadmap: Define and analyze product metrics to ensure your strategy meets and exceeds key business objectives. * Communicate with executive-level clarity: Articulate your vision, strategy, and roadmap effectively to C-level executives and senior leadership, bringing clarity and driving alignment on complex, ambiguous initiatives. This role requires * A Bachelor's degree or equivalent practical experience; a background in Computer Science or a related technical field is strongly preferred. * 12+ years of experience building and launching highly technical products as a Product Manager, with a proven track record of success in a senior or principal role. * A fierce bias for action and proactive ownership: You are known for setting your own direction and driving mission-critical initiatives with a high degree of autonomy and strategic influence. * Deep domain expertise in observability, cloud-native technologies, or distributed systems. You should be comfortable leading deep technical conversations with architects and principal engineers. * A proven ability to analyze complex qualitative and quantitative data and use it to drive high-impact business and product outcomes. * Exceptional written and verbal communication skills, with experience presenting to and influencing executive leadership. * A deep sense of customer empathy and extensive experience shipping engaging and delightful experiences for a technical developer audience. Bonus points if you have * Direct experience with observability products/tools, especially in the Distributed Tracing or APM space (e.g., OpenTelemetry, Jaeger, Zipkin). * Prior SaaS product experience with a developer persona. * Experience with enterprise B2B products and navigating complex sales cycles. * Familiarity with public cloud infrastructure services (AWS / Azure / GCP) and modern container orchestration (e.g., Kubernetes). Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

DIRECTEUR TECHNIQUE - OUTILS QUI NOUS SOMMES Fondée en 2005, 2K Games est une entreprise mondiale de jeux vidéo à rayonnement international, éditant des titres développés par certains des studios les plus influents de l'industrie. Parmi eux figurent Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, Gearbox et 2K SportsLab. Notre catalogue s'enrichit continuellement grâce à une stratégie ambitieuse de développement à l'échelle mondiale, combinant la création de nouveaux studios et l'intégration de talents variés, avec pour objectif de proposer des contenus toujours plus innovants, immersifs et inspirants. 2K publie des jeux parmi les genres les plus populaires : sport, tir, action, jeux de rôle, stratégie, ainsi que des jeux occasionnels et familiaux. Nos équipes sont composées d'ingénieurs passionné(e)s, de spécialistes marketing, d'artistes, d'auteurs/autrices, d'expert(e)s en science des données, de producteurs/productrices, de penseurs/penseuses qui mettent leur savoir-faire au service de notre catalogue. Celui-ci comprend plusieurs franchises de renommée mondiale, dont NBA®️ 2K, BioShock®️, Borderlands®️, Mafia, Sid Meier's Civilization®️, XCOM®️, WWE®️ 2K, WWE®️ SuperCard, TopSpin 2K25 et PGA TOUR®️ 2K. Chez 2K, nous nous engageons à créer un environnement de travail accueillant et inclusif, où chacun peut être pleinement soi-même et s'épanouir professionnellement. Nous encourageons toutes les personnes intéressées à explorer nos opportunités, même si elles ne correspondent pas parfaitement à chaque critère du poste. Si ce rôle vous intéresse et que vous croyez avoir ce qu'il faut pour travailler chez 2K, nous vous encourageons à postuler!  2K a son siège social à Novato, en Californie, et est une filiale à part entière de Take-Two Interactive Software, Inc. (NASDAQ : TTWO). CE QUE NOUS RECHERCHONS Nous recherchons un(e) directeur/directrice technique d'expérience pour agir en tant qu'architecte principal(e) et expert(e) de domaine pour notre portfolio de produits et d'outils internes. Dans ce rôle de contributeur/contributrice individuel(le) de haut niveau, vous assurez la supervision de l'architecture et la conception technique. Vous fournissez les fondations techniques qui permettent à nos outils de s'intégrer aux pipelines des studios à grande échelle. Vous excellez à naviguer dans des environnements techniques complexes avec intégrité, et savez créer des ponts entre les besoins des studios et la stratégie de plateforme. CE QUE VOUS FEREZ * Concevoir et architecturer des produits et des outils dans un large éventail de domaines, notamment les outils liés aux moteurs de jeu, aux pipelines, aux DCC et au web. * Agir en tant qu'expert(e) de domaine en matière de faisabilité technique et de gestion des risques. * Collaborer avec la direction des studios pour identifier les besoins techniques communs et favoriser l'adoption d'outils partagés. * Effectuer une analyse technique approfondie et des estimations de haut niveau pour les nouvelles initiatives. * Offrir une orientation technique et du mentorat aux responsables d'équipe à travers l'organisation. * Évaluer les nouvelles technologies et API afin d'assurer la pérennité et l'efficacité de notre plateforme et de nos produits. * Définir les standards d'ingénierie pour l'organisation et tenir les responsables d'équipe imputables. CE QUI FERA DE VOUS LA PERSONNE IDÉALE * Vaste expérience en développement de jeux AAA. * Avoir participé à la livraison de plusieurs titres dans des rôles de responsable en ingénierie ou de directeur/directrice technique. * Expérience dans la création et le déploiement d'outils et de produits centralisés ayant amélioré la productivité des équipes de développement et les données d'affaires. * Solide compréhension de l'architecture et des patrons de conception dans plusieurs domaines. * Capacité à influencer l'orientation technique de studios indépendants sans autorité directe. * Excellentes compétences en communication, avec la capacité d'expliquer des systèmes complexes à des partenaires non techniques. * Une passion pour la création d'outils qui augmentent la productivité et l'efficacité des développeurs/développeuses. * Baccalauréat en informatique ou dans un domaine d'ingénierie pertinent.   En tant qu'employeur garantissant l'égalité des chances, nous nous engageons à faire en sorte que les personnes qualifiées en situation de handicap bénéficient d'accommodements raisonnables leur permettant de participer au processus de candidature ou d'entretien, d'exercer les fonctions essentielles de leur poste, et de bénéficier des autres avantages et privilèges liés à l'emploi. Veuillez nous contacter si vous avez besoin d'un accommodement raisonnable. Veuillez noter que 2K Games et ses studios n'utilisent jamais d'applications de messagerie instantanée ni de comptes courriel personnels pour contacter des candidats ou mener des entretiens. Lorsqu'ils envoient des courriels, ils utilisent uniquement des adresses se terminant par @2K.com. TECHNICAL DIRECTOR - TOOLS WHO WE ARE 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, Gearbox, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment. Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K, renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply! WHAT WE NEED An experienced Technical Director to act as the primary architect and domain expert for our internal products and tools portfolio. You are a high level individual contributor responsible for architecture oversight and technical design. You provide the technical foundation that allows our tools to slot into studio pipelines at scale. You are an expert at navigating complex technical environments with integrity and can bridge the gap between studio needs and platform strategy. WHAT YOU’LL DO * Architect and design products and tools across a breadth of domains, including game engine, pipeline, DCC, and web tools. * Act as a domain expert for technical feasibility and risk management. * Collaborate with studio leadership to identify common technical needs and drive adoption of shared tools. * Perform technical due diligence and high level project estimation for new initiatives. * Offer technical direction and mentorship to leads across the organization. * Evaluate new technologies and APIs to ensure our platform and products remain sustainable and efficient. * Define engineering standards for the organization and hold leads accountable. WHAT WILL MAKE YOU A GREAT FIT * 2+ years of experience building scalable AWS solutions in a leadership role * Vast experience in AAA game development. * Shipped multiple titles in lead or technical director roles. * Experience creating and deploying centralized tools and products that improved dev and business insights. * Strong understanding of architecture and design patterns across multiple domains. * Ability to influence technical direction across independent studios without direct authority. * Excellent communication skills with the ability to explain complex systems to non-technical partners. * A passion for building tools that increases developer productivity and efficiency. * Some experience integrating AI solutions and familiarity with multiple foundation models. * Bachelor of Computer Science or relevant engineering field. As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation. Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.   #LI-Hybrid