
ng-voice · Remote - Mexico
ABOUT US Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to b...
Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its
DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise,
ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want
to deploy future proof networks.
In your role as Deployment Engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth
delivery of our solutions and supporting our clients. You will be working closely with our pre-sales engineering as well as
product development teams to align on client needs and product requirements.
The role is located in Mexico.
technical deployment and integration of the solutions.
Nice To have (optional)
A little more about our culture and why you should join
where and when you work
traditionally not very diverse industry
ABOUT US Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future proof networks. In your role as Deployment Engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth delivery of our solutions and supporting our clients. You will be working closely with our pre-sales engineering as well as product development teams to align on client needs and product requirements. The role is located in Japan. TASKS What you’ll do: * Working in the Client Deployment Team, guaranteeing smooth delivery of solutions, including high-/low-level design with final technical deployment and integration of the solutions. * Planning, preparing, and setting up lab, test, and production environments for client and partnership deployments. * Installing and configuring cloud-native solutions using Kubernetes. * Automation, automation, automation – focusing on technical deployment and identifying ways to speed up these processes. * Maintaining, monitoring, administering, and updating current deployments, ensuring the stability of solutions. * Helping with incident management, providing 2nd-level support, error analysis, and classification. * Coordinating customer requests and disseminating client information. * Unlocking operational efficiency in deployment and support procedures. REQUIREMENTS Our ideal new colleague: * Experience with Linux machines (setup, admin, operation). * Experience with complex networking infrastructures including routing, switching, firewalls, load balancing techniques. * Knowledge of telecommunications systems (4G, 5G, IMS). * Hands-on in Kubernetes administration. * Debugging and tracing skills (Wireshark). * Fluency in Japanese and English. Nice To have (optional) * Understanding of virtualization and cloud computing. * Knowledge of signaling standards and protocols such as SIP and Diameter. * Worked with public cloud like AWS and GCP. BENEFITS A little more about our culture and why you should join * Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture and don't mind where and when you work * We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry * We offer you the culture of a fast-growing start-up with the maturity of an enterprise company * We are more interested in your experience and knowledge than formal degrees * Entrepreneurial culture and flat hierarchies * Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full-time employees) * Home office budget (for full-time employees)
ABOUT US Sereact is a rapidly growing embodied AI company revolutionizing industrial intelligence. We develop advanced robotics and artificial intelligence solutions that enable robotic systems to sense, reason, and act in real-world warehouse and factory environments — helping businesses streamline operations, increase productivity, and transform physical work. ROLE OVERVIEW As a Robotics Deployment Engineer, you will lead the installation and deployment of our AI-powered robotic systems at customer sites across Europe. This is a dynamic, hands-on engineering role that combines technical leadership with practical implementation to ensure successful system integration in high-automation production environments. You will plan and coordinate deployments, collaborate closely with internal engineering teams, project managers and customer stakeholders, and take end-to-end responsibility for the complete installation, integration, and commissioning process onsite. This is a hands on role where you will contribute directly to mechanical and electrical work to support live systems, helping install new systems, and troubleshoot robotic systems during on-site deployments. Your Responsibilities: DEPLOYMENT LEADERSHIP * Lead the installation and commissioning of robotic systems at customer facilities. * Coordinate deployments with internal engineering teams, contractors, and customer personnel. * Plan installation workflows and ensure deployments are executed safely and efficiently. * Serve as the primary technical contact during on-site deployments. * Ensure systems meet operational, performance, and safety requirements prior to production handoff. SYSTEM INSTALLATION & INTEGRATION * Install and integrate robotic arms, grippers, sensors, cameras, and mobile platforms. * Contribute directly to mechanical and electrical installation of robotic systems. * Mount and replace end-effectors such as grippers and tooling. * Route and secure electrical and communication cables within robotic cells and control cabinets. * Assist with installation, wiring, and modification of control cabinets and electrical components. * Drill, tap, mount, and modify brackets, fixtures, and mounting hardware as required for system integration. * Conduct on-site system testing and validation. Troubleshooting & Optimization * Diagnose and resolve mechanical, electrical, and software issues during deployment. * Replace or repair hardware components such as grippers, sensors, actuators, and cabling. * Optimize system performance for efficiency, speed, and accuracy in production environments. * Provide technical training and support to customer teams. * Document installation procedures, configurations, and lessons learned from deployments. * Collaborate with internal engineering teams to improve system robustness and deployment processes. * Support customer sites across Europe remotely when not actively on deployment. Travel Willingness and ability to travel extensively across Europe (approximately 75%) is required for this role. Qualifications: Education and Experience * 3+ years of experience deploying robotic systems, automation equipment, or industrial machinery. * Experience leading or coordinating technical installations or field deployments. * Hands-on experience with robotic workcells, automation systems, or industrial equipment. Skills * Knowledge of ROS 2, robotic system architecture, or industrial automation systems. * Proficiency in Python, C++, or similar programming languages. * Experience with containerization tools such as Docker is a plus. * Strong troubleshooting skills across mechanical, electrical, and software systems. * Comfortable working with hand tools, power tools, and mechanical equipment. * Experience installing sensors, routing cables, and integrating hardware in industrial environments. * Ability to read mechanical drawings, wiring diagrams, and system layouts. * Strong written and verbal communication skills. * Familiarity with 6-axis robots, AMRs, or other robotic platforms is a plus. What We Offer: * Highly competitive compensation and excellent career development opportunities in a fast-growing company * Flexible working hours * Wellpass (gym membership) * Free Snacks, Beverages, Lunch and Dinner while in the office * Full coverage of accommodation, meals, and travel expenses while on deployment * A motivated team and an open corporate culture
ABOUT US Sereact is a rapidly growing embodied AI company revolutionizing industrial intelligence. We develop advanced robotics and artificial intelligence solutions that enable robotic systems to sense, reason, and act in real-world warehouse and factory environments — helping businesses streamline operations, increase productivity, and transform physical work. ROLE OVERVIEW As a Field Deployment Engineer, you will lead the installation and deployment of our AI-powered robotic systems at customer sites across Europe. This is a dynamic, hands-on engineering role that combines technical leadership with practical implementation to ensure successful system integration in high-automation production environments. You will plan and coordinate deployments, collaborate closely with internal engineering teams, project managers and customer stakeholders, and take end-to-end responsibility for the complete installation, integration, and commissioning process onsite. This is a hands on role where you will contribute directly to mechanical and electrical work to support live systems, helping install new systems, and troubleshoot robotic systems during on-site deployments. Your Responsibilities: DEPLOYMENT LEADERSHIP * Lead the installation and commissioning of robotic systems at customer facilities. * Coordinate deployments with internal engineering teams, contractors, and customer personnel. * Coordinate deployments with internal engineering teams, contractors, and customer personnel. * Plan installation workflows and ensure deployments are executed safely and efficiently. * Serve as the primary technical contact during on-site deployments. * Ensure systems meet operational, performance, and safety requirements prior to production handoff. SYSTEM INSTALLATION & INTEGRATION * Install and integrate robotic arms, grippers, sensors, cameras, and mobile platforms. * Contribute directly to mechanical and electrical installation of robotic systems. * Mount and replace end-effectors such as grippers and tooling. * Route and secure electrical and communication cables within robotic cells and control cabinets. * Assist with installation, wiring, and modification of control cabinets and electrical components. * Drill, tap, mount, and modify brackets, fixtures, and mounting hardware as required for system integration. * Conduct on-site system testing and validation. Troubleshooting & Optimization * Diagnose and resolve mechanical, electrical, and software issues during deployment. * Replace or repair hardware components such as grippers, sensors, actuators, and cabling. * Optimize system performance for efficiency, speed, and accuracy in production environments. * Provide technical training and support to customer teams. * Document installation procedures, configurations, and lessons learned from deployments. * Collaborate with internal engineering teams to improve system robustness and deployment processes. * Support customer sites across Europe remotely when not actively on deployment. Travel Willingness and ability to travel extensively across Europe (approximately 75%) is required for this role. Qualifications: Education and Experience * 3+ years of experience deploying robotic systems, automation equipment, or industrial machinery. * Experience leading or coordinating technical installations or field deployments. * Hands-on experience with robotic workcells, automation systems, or industrial equipment. Skills * Knowledge of ROS 2, robotic system architecture, or industrial automation systems. * Proficiency in Python, C++, or similar programming languages. * Experience with containerization tools such as Docker is a plus. * Strong troubleshooting skills across mechanical, electrical, and software systems. * Comfortable working with hand tools, power tools, and mechanical equipment. * Experience installing sensors, routing cables, and integrating hardware in industrial environments. * Ability to read mechanical drawings, wiring diagrams, and system layouts. * Strong written and verbal communication skills. * Familiarity with 6-axis robots, AMRs, or other robotic platforms is a plus. What We Offer: * Highly competitive compensation and excellent career development opportunities in a fast-growing company * Flexible working hours * Wellpass (gym membership) * Free Snacks, Beverages, Lunch and Dinner while in the office * Full coverage of accommodation, meals, and travel expenses while on deployment * A motivated team and an open corporate culture