Director of AI

At CoMind, we are developing a non-invasive neuromonitoring technology that will result in a new era of clinical brain monitoring. In joining us, you will be helping to create cutting-edge technologies that will improve how we diagnose and treat brain disorders, ultimately improving and saving the lives of patients across the world. THE ROLE: This is a defining leadership role at an exciting stage of CoMind’s growth. You will inherit a talented multidisciplinary engineering team and have the mandate to shape how the hardware function operates — from technical standards and development practices to team structure and long-term capability. You will: * Establish best-in-class hardware development processes and quality standards across mechanical, electronics, and opto-mechanical disciplines. * Build and develop a high-performing team, identifying capability gaps and creating a bench of talent for future product programmes. * Work closely with the Systems Architect, Technical SMEs, and Programme Management to drive delivery across CoMind’s product pipeline. * Take translational research outputs through the full development lifecycle into commercial, regulated medical device products. This role leads the hardware engineering function at CoMind, with responsibility for building and sustaining a high-performing team of mechanical, electronics, and opto-mechanical engineers. As a functional leader, you will own the engineering capability, standards, processes, and tools that underpin CoMind’s medical device development programmes. Working in close partnership with the Systems Architect, Technical Subject Matter Experts, and Programme Management, you will ensure the hardware engineering function is resourced, structured, and equipped to deliver across CoMind’s product pipeline. You will set and maintain the technical standards and development processes that govern how the team works, ensuring alignment with medical device regulatory requirements throughout the product lifecycle. The ideal candidate brings a strong track record in medical device product design and development, with hands-on experience across the full development lifecycle. You will combine deep technical credibility with the people and organisational skills needed to influence decisions at both programme and organisational level.   At CoMind, all team members work at least 4 days per week in the office, plus a flexible work-from-home day. This role is based in our London (Kings Cross) office. RESPONSIBILITIES: * Team Leadership & Talent Development * Lead, mentor, and develop the hardware engineering team — mechanical, electronics, and opto-mechanical engineers — setting high standards of delivery and continuous professional improvement. * Identify and address skills gaps across the function; build a bench of talent for future programme needs. * Provide direct line management, coaching, and performance development for all direct reports. Functional Ownership & Standards * Own hardware engineering capability — ensuring the function has the right people, skills, tools, and processes for project delivery. * Set and maintain operational, technical, and quality standards. Define and enforce best practices and methodologies; ensure work meets functional quality benchmarks. * Lead the appropriate adoption of AI tools and technologies during product development, where they can demonstrably improve quality or velocity. * Drive continuous process improvement and stay current with industry trends, emerging technologies, and methods within the healthcare industry. Regulatory Compliance * Ensure the engineering team maintains alignment with CoMind’s Quality Management System and medical device regulatory requirements (FDA, ISO 13485, IEC 60601) throughout development. Cross-Functional Delivery * Work with the Systems Architect, SMEs, and Programme Management to enable effective programme delivery. Structure cross-functional collaboration, resolve technical or resource bottlenecks, and ensure the hardware team delivers against project needs. * Take outputs from the translational optical research team and data science team through the development process and into commercial products. * Represent the engineering team at product steering meetings and with senior management, customers, and commercial partners as required. Strategic Planning * Provide strategic and tactical planning input to ensure adequate engineering resources are available to deliver business goals and objectives. * Support development from concept through to product realisation, including industrialisation and scale-up. SKILLS & EXPERIENCE: * Essential * Substantial experience of new product development within a regulated environment, including the medical device industry — with clear progression through the full product lifecycle from concept to commercialisation. * At least 5 years in a leadership role within a complex, multidisciplinary product development environment, ideally including medical devices. * A track record of delivering complex medical devices incorporating optoelectronic systems, real-time embedded systems, SoCs, and safety-critical components. * A rigorous understanding of the application of regulatory standards (FDA, ISO 13485, and IEC 60601) to product lifecycle processes. * Strong problem-solving skills and attention to detail. * Bachelor’s or Master’s degree in Electronics Engineering, Electrical Engineering, or a related field. Technical Experience * High-speed mixed-signal analogue and digital electronics * Ultra-low noise electronic design * Embedded RTOS microcontrollers and microprocessors; safety-critical embedded systems * CAD modelling, FEA, tolerance analysis, and material selection * IEC and UL safety and compliance standards including EMC * PCBA manufacture, test, and qualification within a regulated environment * FMEA techniques and reliability / thermal engineering * High-speed FPGA design * Optical laser interferometry * Optical biophysical measurements and signal processing * Schematic design and component layout for low-noise electronics BENEFITS: * Company equity plan so all employees share in the success of the company * Salary-sacrifice pension scheme * Private medical, dental and vision insurance (medical history disregarded) * Group life assurance at 4x annual income * Comprehensive mental health support, including unlimited access to 1:1 sessions with trained professionals * Unlimited holiday allowance (+ bank holidays) and one week of remote working per quarter * Lunch voucher (£10) every day for JustEat and free dinner on those days where you need to work later * Twice weekly deliveries of fresh fruit and an extensive selection of snacks and drinks * YuLife subscription, allowing you to turn your daily steps and meditation into discounts at a range of stores DISCLAIMER - We use Granola, an AI notetaker, throughout our interview process to help capture notes. 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Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. This is an operational role at the heart of how Multiverse's People team runs day to day. As our Director of People Operations, you will own the end-to-end employee lifecycle, our core People systems, and the quality of the experience employees and managers have across the moments that matter most. We are building an AI-native People Operations team, and this role is a key part of that. You will not just be aware of AI tools — you will use them to redesign how we work, automate what can be automated, and free up the team to focus on what actually requires human judgement. You will line-manage the People Coordinators, partner closely with People Partners, Payroll, and Finance, and act as the operational backbone of the People & Talent function. KEY RESPONSIBILITIES Operational Excellence & Process Ownership * Own end-to-end People lifecycle processes (onboarding, offboarding, employee changes, probations, contracts, references) with automation in mind from the start. * Drive continuous improvement using AI and automation as the primary tools for increasing efficiency, scalability and employee experience quality. * Proactively identify manual workflows that can be automated and build or implement AI-enabled solutions to reduce effort and improve service quality. * Maintain compliance with regulatory obligations including SMCR, treated as a design constraint rather than an afterthought. * Keep People Operations processes, policies and knowledge bases well-documented and up to date. * Partner with Finance and Payroll to maintain accurate data flows, strong operational controls and clean pay-related processes. People Technology * Act as the go-to owner for core People systems, including HiBob, performance platforms and wider People tech stack. * Drive system optimisation, adoption, automation and cross-system integrations to improve operational efficiency and data accuracy. * Own the People team's AI tooling roadmap at an operational level: identify where AI can meaningfully improve how the team works and build the business case for investment. * Manage People systems governance, data integrity, compliance and effective system controls across the employee lifecycle. * Manage vendor relationships including renewals, contract management and ongoing performance. * Partner with Finance, Payroll and wider business stakeholders to ensure accurate people data flows across all platforms. Employee Experience & Service Delivery * Run the People inbox and service desk, ensuring fast, high-quality responses to employees and managers. * Identify bottlenecks in service delivery and improve turnaround times proactively. * Work with the Office Team to keep the day-to-day employee experience consistent and well-run. Reward & Benefits * Support Payroll and People Partners on the execution of pay cycles. * Implement changes to our compensation and benefits structure accurately across systems and documentation. * Monitor benefits take-up and stay current with market trends. * Process compensation and organisational changes with full supporting documentation updated accurately across systems, records and processes. People Team Collaboration * Line-manage and develop the People Coordinator, including building their confidence and capability with AI tools as part of their development. * Act as a trusted partner to People Partners, Talent Acquisition and the wider organisation on People processes and policy. * Support People Team initiatives, roadmap delivery and wider cultural and engagement work. EXPERIENCE * 5+ years owning People Operations, ideally in a fast-paced scale-up or similar environment. * A track record of using AI tools to change how People Ops actually works, not just awareness of them. * Strong HRIS experience, HiBob preferred; experience with workflows, automations or integrations is a plus. * Experience supporting People Operations in a financially regulated environment; familiarity with SMCR is a plus. * Advanced Excel or Google Sheets skills. * Solid understanding of UK employment law, compliance requirements and People Ops governance best practice. * Experience managing or coaching junior team members. * Strong analytical skills with a track record of owning and improving People processes at scale. Benefits * Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year * Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support * Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month * Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year * Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.