Junior Service Desk Administrator

ABOUT THE ROLE We’re looking for a Senior Backend Engineer to join our MAT – Backend (Main Application Team). In this role, you’ll play a key part in designing and evolving the backend systems that power Rossum’s core product, supporting complex document processing workflows and data flows used by customers at scale. This role goes beyond implementation; our engineers knew that technical debt and scalability were problems we needed to solve, and we’re looking for you to help shape those solutions. You’ll work closely with Product, Frontend, and other Backend teams to deliver features that balance immediate needs with long-term maintainability. WHAT YOU'LL DO You will be a critical contributor to our backend efforts, managing day-to-day operations while identifying strategic improvements to keep our systems reliable and easy to build on.   KEY RESPONSIBILITIES INCLUDE: * Design, implement, and maintain backend services and APIs in Rossum’s core platform. * Take ownership of larger backend features or components from initial design through to production. * Write high-quality, well-tested code with a constant focus on scalability, reliability, and security. * Partner across departments, participating in code reviews to offer constructive guidance and collaborating with Frontend and Product teams. * Proactively identify and address performance, reliability, and operational issues to drive technical excellence.   WHO YOU ARE We’re looking for a peer who is a "bullshit-free" problem solver and isn't afraid to challenge assumptions. You should bring: * Strong professional experience in backend engineering within a production environment. * Advanced knowledge of Python (or a similar backend language) and a solid understanding of relational databases. * A balance of hands-on execution and strategic thinking, specifically in designing REST APIs and operating backend services. * Experience with AI coding tools and a proven track record of owning features through their full lifecycle. * A proactive and empathetic approach to communication and cross-functional collaboration.   Bonus points for: * Experience with distributed systems, messaging, and cloud-based architectures. * Familiarity with Docker, CI/CD pipelines, or infrastructure tooling. * A passion for mentoring junior engineers or acting as a technical point of contact.   WHAT SUCCESS LOOKS LIKE * Within 3 Months: You’ll build a strong understanding of our backend architecture and start delivering changes independently as a reliable contributor to the team. You'll gain a deep understanding of our synergy with Coupa Software and our shared roadmap. * Within 6 Months: You’ll own larger features end-to-end and begin improving existing systems through refactoring or performance tuning. * Within 12 Months: You'll act as a go-to engineer for specific backend areas, helping shape technical direction and raising the engineering bar across the MAT team.   WHY JOIN US? At Rossum, we’re on a mission to free the world from boring manual data entry. Our AI platform helps companies save millions of hours, allowing professionals to focus on creative, impactful work. In an exciting move for our future, we have joined forces with Coupa, the world’s leading unified platform for Business Spend Management. By combining Rossum’s cutting-edge document AI with Coupa’s global ecosystem, we are uniquely positioned to redefine how businesses operate at a massive scale. You can read more about this exciting milestone and our shared vision in the official announcement here. WHAT SETS US APART? * Cutting-edge AI technology reshaping how businesses operate globally. * A collaborative, supportive environment where autonomy thrives. * Opportunities to grow in a fast-scaling company. * A culture that values diversity, empathy, and genuine connection. As part of the Coupa family, you’ll enjoy: the agility of a fast-moving, innovation-focused team with the stability and reach of a global market leader. For you, this means an even greater opportunity to make an impact, access new global markets, and grow your career within a collaborative culture that values autonomy, diversity, and genuine connection. Together, we’re not just automating data—we’re giving time back to the world’s professionals. WHAT WE OFFER (BENEFITS) * Work-Life Harmony: 5 weeks of vacation, 5 sick/personal days, and a Birthday Day Off to celebrate you. For new parents, we offer an extra 18 weeks of fully paid Maternity leave and 8 weeks of fully paid Paternity leave. * Flexibility: Hybrid work model with flexible hours—find the balance that works best for you and work how you work best. * Tech & Setup: High-end laptop (MacBook) and tech setup. We also support you with personal development, including language lessons (English & Czech, on all levels). * Community & Well-being: Wellness Days (company-wide days to unplug, reset, and recharge), MultSport cards, regular team offsites, and meetups, in a friendly, ambitious team environment. Ready to make an impact? Apply now!

About Storyous: 12 years ago, Storyous started as a small start-up that supplied cafes and restaurants with the Point of Sale (POS) system on a wooden stand. We are currently a best-in-class solution and a market leader in Czechia with a product offering that includes, POS, Menu and Table management, Inventory management, User management & Access controls, and Delivery integrations! In 2021, we teamed up with international fintech start-up Teya (formerly SaltPay), expanding our offering to also provide integrated payments solution to our customers. We continue our mission - to help entrepreneurs focus on their customers and satisfaction. What will you do: You will work with a diverse team to help shape the future of our Product and Engineering solution. You will be part of the whole product development lifecycle, with direct access to a wealth of customer feedback. Your primary focus will be on our Android-based mobile apps, written in Kotlin, used in busy restaurant environments. We value developers who can contribute across the stack – whether it’s building back-end services in Node.js or PHP, working with databases like MongoDB and MariaDB, or helping integrate APIs and tools that make our platform more powerful and cohesive. As such you will be expected to contribute to end-to-end development of features. You’ll collaborate closely with product managers, designers, and other engineers to deliver end-to-end features that are well-integrated and user-focused. You’ll take part in the full development lifecycle and benefit from fast feedback loops, continuous delivery, and a strong emphasis on product quality and maintainability. On a regular day as a Software Engineer, you will: * Focus on delivering software components and improvements to your team’s software. In addition to new code, this often includes refactoring and deprecation work. * Write clean, secure, and well-tested code to solve business problems. * Build tools and integrate systems to scale the effectiveness of products across the business. * Collaborate and communicate effectively within the team and across the organization to achieve the team’s goals. * Continuously work to improve while being empathetic and considerate with others. * Act as a full life cycle Software Engineer, meaning be able to do code reviews, source control management, build processes, testing and release. Requirements: * 3+ years of industry experience developing and shipping Android applications in Kotlin (app published to production / Play Store is advantage) * Solid command of Jetpack libraries and modern Android architecture (MVVM or MVI, ViewModel, Navigation, Kotlin Coroutines and Flow); hands-on experience with Jetpack Compose * Experience designing and consuming REST APIs, including error handling, caching, and offline strategies (Retrofit/OkHttp, Room) * Experience with dependency injection (Hilt/Dagger or Koin) and modularized codebases * Proficiency writing unit and UI tests (JUnit, Espresso/Compose testing) and a habit of testing your own work without being asked * Confident with Git workflows (branching strategies, code review); familiarity with CI/CD pipelines for mobile (e.g. GitHub Actions, Bitrise, Fastlane) * Understanding of app performance, memory management, and debugging/profiling tools * Ability to work independently on medium-sized features from ticket to release, estimate work realistically, and mentor juniors through code review * Experience using AI-assisted development tools (e.g. GitHub Copilot, Claude, Cursor) as part of your daily workflow, with sound judgment about reviewing and validating AI-generated code * Strong communication skills, including with non-technical stakeholders * Fluent written and spoken English — English is the primary language of our international team, used daily in meetings, documentation, and code review   Advantage: * Experience with back-end development (Node.js, PHP or similar) * Experience with relational and/or non-relational databases (e.g., MariaDB, MongoDB) * Basic cloud/infrastructure experience with Kubernetes, AWS, Azure, etc. * Familiarity with containers and Docker * Experience with agile methodologies such as Scrum or Kanban * You can operate services that the team builds while identifying opportunities for improvements and keeping to the agreed levels of service. * You'll work in an AI-enabled environment: GitHub Copilot for coding, Glean for company-wide knowledge search, and access to frontier LLMs for prototyping and problem-solving. We actively invest in AI tooling and expect engineers to help shape how we use it. Perks: * 26 days of Annual leave, home office, sick days * Benefit Plus Cafeteria * Frequent team events & activities in the office and outside * Possibility to travel to different offices around Europe * Office fruits and specialty coffee every day * Friendly, comfortable, and informal office environment * Flexible working hours if it suits you and your team