Special Project Manager

Department: GTM EU Growth | Retail & Trade Marketing  Location: Paris, office-first Employment type: Full-time, office-first   TEAM DESCRIPTION France is SumUp's most important retail market, and this role is at the centre of making it perform. Based in Paris, you'll be close to the retailers, the field team, and the commercial decisions that matter most. You'll own the full trade marketing picture for France: setting the strategy, shaping the plans with key retail partners, and leading a field team to execute them across more than 1,400 stores. This role is for someone who spots the gap, builds the plan, and gets it done, whether that means negotiating a display brief with a major retailer or redesigning how the field team tracks in-store performance.   WHAT YOU'LL DO * Develop and execute trade marketing strategies for the French market, focused on driving sell-out, new account acquisition, and net revenue growth * Lead and coordinate the external field execution team (Field Operations Manager, Project Manager, and Merchandisers) to deliver outstanding in-store results * Monitor and improve in-store execution through our Perfect Store framework, identifying gaps and driving action plans across key retail partners * Experience leading and earning the trust of senior external stakeholders, treating them with the same rigour and care as internal team members * Collaborate with Business Development Managers to define tactical and annual plans for key accounts, and align commercial and marketing priorities * Partner with the Marketing Development team to build bespoke campaigns and initiatives tailored to the French retail landscape   YOU'LL BE GREAT FOR THIS ROLE IF... * Solid experience in trade marketing or retail marketing within the French market, ideally with a background in FMCG or consumer electronics * Proven ability to manage multiple projects simultaneously, keeping delivery on track across agencies, field teams, and internal stakeholders * Strong written and verbal communication skills in both French and English, with the ability to produce clear, structured briefs and present confidently to retail partners * Confidence leading and developing people, whether they sit inside the organisation or outside it * Comfortable moving between strategic planning and hands-on execution without losing momentum * A track record of taking ownership, following through on commitments, and building trusted relationships quickly across teams   WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with a truly global, multicultural team from our Paris location. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of EUR2000 for your individual development, which can be used to attend conferences and/or advance your career through further education 💼 Financial security: corporate pension contributions that support your long-term future 🏥 Healthcare support: we cover 50% of the monthly cost of your health insurance for your Mutuelle and Prevoyance 🚌 Extra allowances: we offer restaurant tickets (Swile) and cover transportation costs 🏖 Generous time off: enjoy 25 days of paid leave, plus bank holidays and special leaves 🎉 Regular breakfasts, team events, office parties & sports activities 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team   ---------------------------------------------------------------------------------------------------------------------------------- ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.   Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries. This position is based in Rennes or Paris, France.     As an Migration Manager, you are the single thread running through every customer migration: from the very first conversation to post go-live stabilisation, you are the customer's named point of contact and the internal orchestrator. This role goes well beyond a standard onboarding profile. You drive the full migration cycle, coordinate Solution Engineers and the Onboarding team, and deliver onboarding directly on standard accounts. Your mission: own the end-to-end migration of IDnow customers onto the TrustPlatform — managing customer relationships, internal teams, and risks — with rigour and autonomy.   KEY RESPONSIBILITIES   * Own each migration end-to-end: project plan, milestones, risk management, weekly status reporting * Act as the single named contact for the customer, from kick-off through to CSM handover * Coordinate internal teams (Solution Engineers, Onboarding) on complex migrations: multi-product, multi-country, regulatory constraints * Deliver onboarding autonomously on standard accounts: integration guidance, testing, go-live validation, hypercare * Anticipate and escalate blockers before they impact the customer or the timeline * Build migration playbooks to continuously improve our processes     PREFERRED EXPERIENCE * 3 to 5+ years of experience in a Post-Sales role in a B2B SaaS environment: Customer Success Manager, Implementation Manager, Technical Account Manager, Onboarding Project Manager, or equivalent * Proven track record managing complex migration or implementation projects involving multiple internal teams * Comfortable working with clients in regulated industries: Banking, FinTech, Insurance, Telco * Sufficient technical understanding to read an architecture, challenge a solution design, and spot integration risks — without being a developer * Transversal leadership: ability to mobilise teams without hierarchical authority * French — fluent, required · English — professional level, required NICE TO HAVE * Exposure to digital identity, KYC/AML, or eIDAS * Familiarity with REST API integration environments   PERKS & BENEFITS * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations.   IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.