Senior Key Accounts Manager

🧡 ABOUT ALMA At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt. As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers. With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started! 👐 ABOUT THE TEAM At Alma, we're building the payment solution that helps retailers and e-commerce brands grow. As an Account Executive Small Market, you'll be at the heart of this mission: owning the full sales cycle and directly driving our growth in the SMB segment.   This position is a CDI based in Paris.  💼 ABOUT THE JOB New Business Development * Identify, target and win new SMB accounts (€2M–€10M turnover) in the French e-commerce and retail sectors * Own the entire sales cycle: prospecting, qualification, negotiation and contract signature * Engage primarily with C-Level executives and key decision-makers Market Presence * Represent Alma at trade shows and conferences in France and Europe Internal Contribution * Actively contribute to optimizing sales processes to support Alma's scalability   🧰 YOU WILL WORK WITH Tools : Salesforces, Gong, Dust... 🧩 ABOUT YOU To succeed in this job * You have 2+ years of experience in sales or business development, with a proven track record of winning SMB accounts and hitting revenue targets * You're an excellent communicator and negotiator — you know how to build trust quickly and close with confidence * You're fluent in both French and English (mandatory) And it will be nice if you also * Have experience in a fast-growing Tech or SaaS company — you're used to moving fast in ambiguous environments * Are comfortable with CRM tools and sales tracking software * Know how to think big picture while staying sharp on execution Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience. 🧘 WHAT’S IN IT FOR YOU If you join, you will be able to grow and impact on: * Your market — Alma is a European BNPL market leader; as an Account Executive, you'll be at the forefront of our commercial expansion across Europe, with a direct and measurable contribution to our growth * Your career — You'll be part of a high-performing, international sales team that invests in your ramp-up, your training, and your path to more senior roles * Your environment — You'll work in a company built on strong values (integrity, ownership, radical frankness) where trust, collaboration, and honest feedback are part of everyday life 🤑 COMPENSATION & BENEFITS * Competitive salary based on 12 months * Profit-sharing and employee savings plan * Health insurance: 100% covered by Alma including family package * Disability insurance: 100% covered by Alma * Sport: partnerships with Gymlib and Classpass, or €30/month reimbursement for your sports activities * Maternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks. * Sustainable Mobility Package (FMD): €544.80/year (excluding full-remote contracts) * Meal vouchers: €10/day, 50% covered by Alma * Mental health: free access to MindDay platform * Paid time off: 25 days/year ****(+ additional paid leave granted for employees on executive contracts) * Access to our Learning & Development Platform * 2 weeks of full remote possible per year in summer 🎯 INTERVIEW PROCESS * Video call with a Talent Acquisition team member to understand your path, motivation & present you the role. * Video call with your future manager to deep dive the role, the team, your profile and answer all your questions. * Case study presentation with 2 - 3 team members (ideally in house) to assess your practical knowledge**.** * 1 or 2 additional interviews customized to the role's level to further assess your skills and team fit. 🌍 DIVERSITY & INCLUSION At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs.

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. 👉 Discover life at TheFork What you will do: As a Senior Account Manager, you are a strategic commercial leader within TheFork, responsible for driving premium product penetration, maintaining yield performance, and ensuring client retention. You act as a benchmark for excellence in sales execution, relationship management, and cross-functional collaboration. KEY OBJECTIVES * Increase Premium Penetration (Premium & Widget adoption) * Maintain and grow Yield Penetration * Drive Retention through advanced negotiation and client relationship management * Lead Cross-functional projects SALES & REVENUE GROWTH * Develop and execute growth strategies to increase premium and widget penetration across your portfolio. * Manage and grow revenue through expert yield and pricing optimization.  * Identify new business opportunities within your existing portfolio (hunting within the group) to maximize share of wallet for premium and grow recurrent revenue. * Analyze weekly revenue performance (top and low performers) and take corrective actions. * Drive the penetration of key products (SO / Yums / SY / Festival).   CLIENT RELATIONSHIP MANAGEMENT * Build and maintain long-term strategic relationships with top-tier (A-level) partners. * Act as a trusted advisor and ambassador of TheFork, promoting the brand in all calls. * Conduct regular field visits or video calls meetings to strengthen client relationships and identify growth opportunities. * Lead retention negotiations using advanced techniques and a strong understanding of client business models. CROSS-FUNCTIONAL COLLABORATION * Lead cross-departmental initiatives (including churn reduction, Phoenix, B2B communications, and TFM training) through deep analysis, process optimisation and solution suggestions to bolster TheFork's performance and drive team-wide adoption via consistent updates to the Sales department * Partner with the Product and Marketing departments to support the revenue strategy and contribute to product optimization (TFM, B2B initiatives). * Collaborate closely with the Sales & CPS teams to share insights, best practices, and opportunities. * Work hand-in-hand with the Operations team to ensure alignment on market dynamics, competitor penetration, and portfolio performance. LEADERSHIP & KNOWLEDGE SHARING * Act as a role model for the sales organization with impeccable B2B routines and operational excellence. * Share best practices, case studies, and performance highlights during weekly and monthly sales meetings. * Mentor junior members and lead dedicated knowledge-sharing sessions to level up collective execution. * Celebrate and share team successes (Kudos) across the organization to foster a high-performance culture. Who you are: You Must Meet These Critical Qualifications * 3+ years of experience in account management or a similar commercial role. * Fluent French and fluent English, both written and spoken. * Fully computer literate, with experience using MS Office and Salesforce or a similar CRM. CORE COMPETENCIES * Exceptional sales acumen with mastery of value selling techniques. * Advanced negotiation skills, especially in retention and renewal contexts. * Proven track record of consistently outperforming KPIs and sales targets. * Strong business leadership with the ability to build and execute growth strategies. * Deep sector expertise, including portfolio analysis, market dynamics, and competitor landscape. * Excellent relationship management and interpersonal communication skills. * Demonstrated ability to influence peers and cross-functional stakeholders. TEAM & LEADERSHIP ATTRIBUTES * Global team player with a collaborative mindset. * Demonstrated ability to inspire, and elevate team performance. * Highly organized, disciplined, and proactive in driving both individual and collective success. * Resilient, results-oriented, and committed to continuous improvement.   What we offer you: 😄 An awesome team  🏠 A permanent contract (that can be useful in life)  ⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) 💸 Competitive salary & monthly bonus  🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)   🌎 International teams and a multicultural environment spanning 10 offices across Europe 🤝 Highly inclusive working environment  🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc  🎓 Continuous learning and development programs 😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid) 🏥Health insurance fully covered by the company  👩‍🦽 Life & Disability Insurance at no cost to the employee 💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure  🍴 Amazing offices with dining, coffee points and leisure area     🎤 Team building events     All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly. #LI-OS1