Retail IT / Delivery Domain Manager

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW This role offers a unique opportunity to lead Instacart’s most complex, high-visibility, and strategically important programs at the intersection of technical strategy and execution. As a Staff Technical Program Manager, you will define program strategy, architect execution approaches for ambiguous and cross-cutting initiatives, and partner with executives to deliver outcomes that shape the future of our products, platform, and 4-sided marketplace. You will join our Technical Program Management team within Engineering, a trusted group that brings Product, Engineering, Data Science, Design, and Business partners together to solve big problems. We’re a hands-on, highly collaborative team that rolls up our sleeves to drive alignment, unravel dependencies, and raise the bar for operational excellence across the company. The immediate TPM team consists of 12 TPMs within a broader 25-person TPM organization, providing a deep bench of peers for thought partnership and mentorship. A key focus for this role is to evolve our global enterprise fulfillment platform—building on the capabilities and client base brought together through the Instaleap acquisition—to deliver a unified, international offering for retailers across North America, Latin America, Europe, and the Middle East. If you thrive in fast-paced environments, love turning ambiguity into clarity, and are excited to drive impact across an international, multi-product platform, we’d love to meet you. ABOUT THE JOB * Lead the strategy, definition, and high-quality execution of company-wide programs with high ambiguity, complexity, risk, and executive visibility—owning results end to end. * Transform poorly understood problems into well-structured, cross-functional programs; architect scalable execution plans and operating mechanisms that set the standard for quality and efficiency. * Drive deep technical alignment across Engineering and Product—proposing, vetting, influencing, and de-risking architectural decisions and implementation plans at org leadership level. * Generate and maintain cross-program roadmaps that coordinate multiple teams and workstreams; proactively identify dependencies, risks, and tradeoffs to keep delivery on track. * Partner closely with VPs and executive leadership to align program goals to business strategy; craft clear narratives and decision frameworks that accelerate outcomes. * Elevate team performance by identifying systemic gaps, proposing pragmatic alternatives, and modeling solutions that improve efficiency, quality, and maintainability. * Establish and evolve program frameworks, processes, and evaluation criteria that become reusable standards adopted broadly across the organization. * Mentor and onboard TPMs at varying levels; foster a culture where the best ideas win, conflicts are de-escalated constructively, and teams communicate with clarity and empathy. * Lead integration of enterprise fulfillment, picking, delivery orchestration, and marketplace capabilities into a cohesive global platform; define phased roadmaps spanning discovery, gap analysis, and platform evolution. * Serve as connective tissue between Instacart’s North America-based engineering organization and Instaleap’s Bogotá-based teams—coordinating across time zones, languages, and cultures to maintain alignment and momentum. * Ensure continuity for nearly 100 existing international retail partners during integration, enabling cross-sell opportunities and zero disruption to live operations. * Partner with engineering leadership to structure cross-team collaboration models, including tech lead identification, mentor pairing, and hands-on ramp projects across the combined organization. ABOUT YOU Minimum Qualifications * 10+ years of post-graduation experience in technology as a Technical Program Manager, Engineering Manager, Product Manager, or similar technical role * Fluency in Spanish * Proven track record leading end-to-end, company-wide programs of high complexity and ambiguity across multiple engineering organizations and cross-functional partners. * Demonstrated ability to create program structures and cross-program roadmaps; skilled at building execution plans and operating cadences tailored to program needs. * Deep technical domain knowledge enabling you to influence architectural decisions, de-risk complex technical choices, and guide implementation at org leadership level. * Exceptional communication skills, including building executive-level narratives and presenting to VP and C-suite audiences; adept at tailoring messages by audience and context. * Data-driven decision maker with a strong strategic mindset—able to define paths forward for ambiguous problems and identify new, high-impact problem areas. * Experience driving continuous improvement in processes, metrics, and program design; known for setting a high operational bar that others model. * Fluent in Spanish (spoken and written) with daily collaboration experience across Spanish-speaking engineering, product, and commercial teams. * Bachelor’s degree in a technology or engineering discipline. Preferred Qualifications * Master’s degree in a technology or engineering discipline. * Experience leading programs with active VP/C-suite engagement where outcomes directly influence company strategy and business results. * History of defining foundational, reusable program frameworks, tools, and processes adopted across large organizations. * Experience with AI/ML programs or demonstrated fluency applying AI to program management and engineering workflows. * Background in marketplace, e-commerce, or logistics technology, with familiarity in fulfillment, picking, delivery orchestration, or last-mile logistics. * Experience leading large-scale platform integration programs and coordinating distributed, multi-country engineering teams (e.g., across Latin America and Europe). #LI-Remote   Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $242,000—$255,500 USD WA $232,000—$245,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $222,000—$234,500 USD All other states $202,000—$213,000 USD

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence.   As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.   Learn more at tradercorporation.com.   This role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders. --- AutoScout24 is modernizing a critical, real-world domain where software decisions directly reduce operational friction and unlock new business opportunities. We’re looking for an Engineering Manager to build and lead a full-stack team reimagining auto repossession systems—making them smarter, more automated, and increasingly AI-assisted. This role is for someone who thrives in fast-moving environments with ambiguity, asks sharp questions early, and leads through clarity, trust, and technical judgment. You won’t just run a team—you’ll multiply its impact. What You'll Own: A High-Ownership Engineering Team * Build, hire, and grow a team of full-stack engineers working with modern .NET on AWS * Create an environment of trust, psychological safety, and high standards * Coach engineers to take ownership—not just complete tickets * Transform engineering teams to be curious about the problems they solve and the outcomes to reach Meaningful Business Outcomes * Own delivery end to end: velocity, quality, reliability, and long-term maintainability * Partner tightly with Product, Design, and Data to ship incremental value fast * Reduce manual operational effort and unlock new automation and AI-enabled capabilities Technical Direction Without Becoming the Bottleneck * Guide architecture and technical decisions across services and systems * Review PRs, challenge assumptions, and raise the quality bar * Balance short-term delivery with long-term system health Execution in Ambiguity * Navigate legacy systems alongside greenfield development * Make progress with imperfect information—and help your team do the same * Ask the right questions to turn uncertainty into clarity AI-Driven Leverage (Practical, Not Theoretical) * Encourage and model the use of AI and Generative AI to improve engineering productivity * Integrate AI-driven tools into daily workflows—code generation, debugging, reviews, documentation, and decision support * Identify opportunities to automate repetitive work and streamline development processes * Take a proactive, hands-on approach to exploring and adopting AI tools that meaningfully improve efficiency and quality for yourself and your team What We're Looking For: You’re a Multiplier * 2+ years leading engineers as an Engineering Manager or Tech Lead * You measure success by how effective your team becomes * You take responsibility for outcomes, not just execution Strong Engineering Fundamentals * Hands-on experience with full-stack development * Production experience with modern .NET and cloud platforms (AWS preferred) * Solid understanding of microservices, distributed systems, and SRE practices Builder’s Mindset * Comfortable getting hands-on when needed—without defaulting to it * Not afraid of legacy systems, and motivated to improve or replace them * High bar for code quality, testing, and system design Leadership Style * Clear, direct communicator with empathy and conviction * Comfortable giving and receiving feedback * Curious, pragmatic, and biased toward action Why Strong Candidates Choose This Role: * You’ll own a meaningful problem space, not just a team * You’ll have room to shape systems, culture, and technical direction * You’ll work with peers who value judgment, curiosity, and impact * You’ll apply AI where it actually matters—to reduce toil and increase leverage, not for demos * If you’re an Engineering Manager who wants to build leverage through people, systems, and smart use of AI, operate comfortably in ambiguity, and stay close enough to the work to influence quality—this role is built for you. What’s in it for you…  We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.  Benefits from Day 1  * Gym discounts  * Employee and Family Assistance program  * Weekly virtual wellness events  * Conferences & training budget  * Regular internal training programs  Competitive salary  * Annual bonus structure  * 3% CPP matching  For a career where you can drive our business and shape your future, apply now.  --- The base salary range for this position is CAD $140,000 – CAD 190,000. This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.   Compensation Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings. The base salary range for this position is $140,000—$190,000 CAD