Social Sharks: Social Media & Community Management Associate (Early Careers)

About Us  SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. SOCIAL SHARKS: SOCIAL MEDIA & COMMUNITY MANAGEMENT ASSOCIATE (EARLY CAREERS) LOCATION: Dubai, UAE Contract Type: Fixed-Term Contract Duration: Until December 2026 Start Date: August 2026 OVERVIEW: You're not just managing comments — you're building culture. As our Social Media &Community Management Associate, you'll be the voice of SharkNinja's online communities and a hands-on content creator who can take an idea from concept to published video, solo. This role sits at the intersection of community, content, and culture — and it moves fast. WHAT YOU'LL DO COMMUNITY & ENGAGEMENT * Own day-to-day community management across social platforms, forums, and online groups — monitoring, responding, and representing the brand with speed and authenticity * Build relationships with community members, brand advocates, and influencers to drive loyalty and organic advocacy * Identify UGC opportunities and surface member stories, testimonials, and moments worth amplifying * Track engagement metrics and sentiment to measure what's working and feed it back into strategy CONTENT CREATION * Concept, shoot, edit, and publish social-first video content — from idea to execution * Create content built to stop the scroll: native to platform, culturally relevant, and designed with engagement in mind * Develop posts, polls, competitions, and activations that spark genuine interaction — not just impressions * Stay ahead of trends and bring fresh formats, sounds, and ideas to the table before they peak WHAT YOU BRING * Recent graduate, or early-career professional with a passion for social media, content creation, and digital culture * Demonstrated ability to create compelling short-form video content independently — show us your work * Strong written voice with the ability to adapt tone across platforms and audiences * Proficiency in social media management and analytics tools * Moves fast, thinks creatively, and doesn't wait to be told what's trending * Collaborative cross-functionally, but fully capable of owning a deliverable end-to-end * Fluent in Arabic and English, with a strong understanding of UAE social media culture, creators, and audience behaviours. #LI-Hybrid In certain locations, this position will be hired and employed through a third-party Employer of Record (EOR). SharkNinja will be responsible for the day-to-day work, supervision, and performance management of the role, but the EOR will be the employer of record for legal and administrative purposes (i.e., payroll, benefits, compliance).    Our Culture At SharkNinja, we don’t just raise the bar—we push past it every single day.  Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.   At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.  Learn more about us:   https://sharkninja.com/deiLife At SharkNinja [https://www.instagram.com/sharkninja/]   Outrageously Extraordinary [https://www.youtube.com/playlist?list=PLmRfBxyGu_mKl9SF12lM1NAIx-z07uLNQ]  SharkNinja Candidate Privacy Notice * For candidates based in all regions, please refer to this Candidate Privacy Notice [https://www.sharkninja.com/candidate-privacy-notice.html]. * For candidates based in China, please refer to this Candidate Privacy Notice [https://www.sharkninja.com/legal/candidate-privacy-notice-china.html]. * For candidates based in Vietnam, please refer to this Candidate Privacy Notice [https://www.sharkninja.com/legal/candidate-privacy-notice-vietnam.html].   We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com [accommodations@sharkninja.com]

POSITION SUMMARY: The Fitness Director is responsible for overseeing the daily operations, program development, and Associate leadership of the fitness floor, group exercise, water fitness, and personal training services within the assigned Family Center. This role provides direct supervision to fitness coaches, group exercise instructors, and personal trainers, ensuring excellence in member experience, staff engagement, and program quality. The Fitness Director is accountable for member engagement and retention strategies tied to fitness programming, personal training, and group exercise, with a focus on developing innovative programs that meet the diverse needs of the communities served.   ESSENTIAL FUNCTIONS: Operational Leadership: * Oversee fitness floor operations, group exercise classes, water fitness programs, personal training, small group training, and chronic disease prevention initiatives. * Ensure all fitness services operate efficiently, align with YMCA mission and standards, and consistently deliver high-quality experiences. * Utilize participation and engagement data to analyze trends, identify gaps, and implement solution-driven scheduling and programming adjustments. * Manage all scheduling for personal training, small group training, fitness floor staff, group exercise, and water fitness classes. Associate Leadership and Development: * Hire, onboard, and supervise fitness coaches, personal trainers, and group exercise instructors across assigned centers. * Conduct regular performance management activities, including biannual evaluations, coaching sessions, in-service trainings, and professional development planning. * Ensure all Associates meet compliance standards, including active CPR/First Aid certification, national fitness certifications, and Association onboarding protocols. * Manage associate timesheet approvals and payroll processes in Dayforce and certification tracking in ClubConnect. Program Development and Member Engagement: * Lead the implementation of new fitness programming to meet community needs, including hospital partnerships, wellness initiatives, and member engagement programs. * Develop and grow small group training and personal training offerings to increase participation and improve retention. * Support cross-department collaboration to align fitness initiatives with membership goals and community engagement efforts. Marketing and Communication: * Collaborate with center leadership teams to utilize member feedback and participation data in strategic planning. * Partner with the Marketing Department to promote fitness programs through social media, digital platforms, and in-center campaigns. * Support virtual fitness platforms, ensuring high-quality delivery and sound performance, and recruiting new instructors to sustain virtual and in-person group exercise offerings. Metrics and Reporting: * Track and report on key performance indicators including: * Number of individual personal training clients * Small group training participation * Net percentage growth in personal training services * Personal Training loyalty client retention rates * Group exercise class utilization (participants vs. building scans) * Average class attendance by center * FitQuest wellness appointments * Ensure accuracy of class attendance records and data entry.   YMCA COMPETENCIES (Leader): Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising. Collaboration: Champions inclusion activities, strategies, and initiatives. Build relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support. Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of the team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress. Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge    QUALIFICATIONS: * Bachelor’s degree in Exercise Science, Kinesiology, Health Promotion, or related field preferred. * Current national certification in Personal Training (ACE, NASM, ACSM, NSCA) or Group Exercise (ACE, AFAA, ACSM, or equivalent) required. * Current CPR/AED and First Aid certifications required. * Minimum 3–5 years of progressively responsible leadership experience in fitness, wellness, or health promotion programs. * Strong organizational, interpersonal, and team leadership skills. * Demonstrated ability to analyze participation data and adjust programs strategically. * Experience in hiring, onboarding, coaching, and managing part-time and full-time fitness staff. * Proficiency in Microsoft Office Suite and administrative platforms (Dayforce, ClubConnect, or similar systems).   PHYSICAL, ENVIRONMENTAL AND MENTAL REQUIREMENTS: Possess sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities. * Required to walk, stand, kneel, stoop, push and lift up to 50 pounds. * Physically able to successfully complete required certifications. * Occasionally required to work in the outside weather conditions and may be exposed to wet, cold and/or humid conditions. * Exposed to and use of cleaning supplies. * Continuous operations requiring attention to detail and multi-tasking. * Must be able to perform the duties of those he/she supervises. * Flexible work schedule requiring evening, weekend and holiday shifts.  Accountability: Accountable for completion of assigned goals as measured by the number of people served, cause driven measures, service satisfaction scores, operating results, and supervisor evaluation of assigned duties.    An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements for the position.  They may include a background check, drug test, driver’s license record, CPS, and/or Criminal Background check.