Agency Manager

Description Compensation: $28.32-$30.02 DOE Benefits: Free Dental & Vision 19 Paid Holidays- Including 3 Mental Health Days Retirement Plan with a match Paid Training 10-year anniversary sabbatical Flexible Spending Accounts Professional Development Allowance Paid Parental Leave benefit Discounted Pet Insurance Affordable Health Insurance, including a free healthcare option for employees 50% coverage paid by employer for dependents (vision, dental, health) and many more! Company Overview For more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco, Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive and sustainable housing solutions. Program Overview Located on 2012 Berkeley Way in Berkeley, California, the Hope Center provides 53 units of permanent supportive housing for homeless adults and disabled individuals. The permanent supportive housing program provides wrap-around services for mental health, substance abuse, job training and social activities. Services include home visits, life skills counseling, benefits advocacy and case management. Position Summary Under supervision of the Program Manager, the Housing Navigator will be responsible to provide housing placement and case management services to homeless individuals to facilitate their progress from homelessness to stability and eventually self-sufficiency. Essential Duties and Responsibilities Responsible for client intake process, initial assessment, and case plan development. Provide assistance with intensive housing and vocational resources to clients in the program. Develop individual housing case plans and provide ongoing housing search activities. Develop partnerships with property managers and landlords throughout Alameda County and maintain a database of landlords and available properties. Monitor the local housing rental markets by keeping abreast of market rental rates, supply and demands of housing and other related conditions. Develop and maintain relationships with all local Housing Authorities in Alameda County. Provide information about affordable housing options, housing subsidy programs (including the S+C and Section 8 lottery) to participants. Assist participants with financial literatures, eviction prevention, financial assistance applications and lease agreements. Assist participants with review of lease agreements and move-ins. Conduct regular home visits to clients who are housed. Maintain/update data (Client Enrollment Log) on a weekly basis. Create and maintain paper files and electronic (HMIS) case files to record all documentation. Maintain accurate records and prepare monthly statistical and narrative reports. Generate, analyze and organize reports to present to funders on a monthly basis. Work closely with other agency case managers and counselors to ensure consistency in philosophical and practice approaches to services. Provide Medi-Cal outreach. Facilitate Medi-Cal applications. Engage in referrals, coordination and monitoring of Medi-Cal Services Arrange and /or provide non-emergency, non-medical transportation to Medi-Cal covered services. Participate in program planning and policy development for Medi-Cal and Non Medi-Cal clients. Participate in promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices. Attend and participate in all meetings and trainings as assigned. Complete and submit timesheets in a timely and accurate manner. Work within the framework of Insight Housing’s Code of Conduct. Perform other tasks as assigned. Qualifications, Skills, and Abilities High school required. Bachelor’s degree in Social Services or related field a plus. Ability to complete CPR/First Aid Training. 1 year experience in real estate, property management or housing support, required. 1 year experience providing direct support services to  individuals experiencing homelessness, mental health, substance abuse or other social issues strongly preferred. Relevant internship and volunteer experience will be considered. Prior Customer service experience and administrative experience will be considered. Commitment to serving individuals experiencing homelessness, alcohol and drug dependency, and other mental health issues and to trauma-informed approach to care of individuals. Lived experience strongly preferred. Proficient in use of computer and Microsoft office suite (Work, excel, outlook and TEAMS). Experience with Homeless Management Information System (HMIS) a plus. Ability to interact in a supportive and professional manner with staff and clients of diverse cultural and economic backgrounds. Ability to provide good customer service. Communicate effectively and maintain a calm demeanor in stressful situations. Capable of working independently and as part of a team. Excellent verbal and written communication skills. Excellent interpersonal and crisis intervention skills with a can do and flexible attitude. Ability to work well under high pressure. Ability to work with minimal supervision, multitask, maintain confidentiality and appropriate professional boundaries, and meet deadlines. Ability to travel to various locations. Ability to maintain professional conduct, attitude, and appearance at all times. Special Requirements Must be able to receive and maintain criminal records clearance. This position is contingent upon the successful completion of professional reference checks and verification of prior employment history. Physical Requirements Regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. Frequently required to stand, walk, sit, climb stairs, talk, hear, and see clearly. May be occasionally required to stoop, kneel, or crouch. May be required to lift or move up to 50 lbs. e are extremely proud of our diverse team and welcome all qualified applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local

Position Purpose:    The Agency Governance Program Manager plays a pivotal role in strengthening Infrastructure Ontario's engagement with ministries and central agencies and in supporting some of the organization's most important strategic initiatives and capital projects. The Project Manager leads the development of Treasury Board submissions and other briefing materials, provides strategic advice on governance and government decision-making, and builds trusted internal and external stakeholder relationships that enable collaboration, secure approvals, and advance organizational priorities.    What You Will Do:    * Serve as the governance lead for an assigned portfolio, managing the development and coordination of Treasury Board submissions and briefing materials that support Infrastructure Ontario's strategic priorities and capital project portfolio.  * Partner with ministries, central agencies, and senior leaders to navigate government decision-making processes and secure approvals that enable the delivery of major infrastructure investments across Ontario.  * Deliver concise briefing updates for executive leadership, synthesizing project information and highlighting key project risks and governance considerations.  * Provide strategic governance advice and coordinate enterprise-wide input to ensure briefing and other project materials are accurate, consistent, and aligned with organizational objectives and project delivery priorities.  * Analyze issues, assess implications, and develop recommendations to support strategic decision-making.  * Monitor and improve governance processes, reporting, tracking, while promoting an awareness of Treasury Board processes and government decision-making across Infrastructure Ontario.  * Provide guidance and knowledge sharing to support team development and continuous improvement.    Who You Are:    * Undergraduate degree in Public Policy / Administration, Business, Economics, Management, Urban Planning, Architecture, Engineering, or a related discipline is an asset (or an equivalent combination of education and experience).  * Several years of experience in governance, policy, program management, strategy, government relations, infrastructure, or public-sector environments.  * Experience preparing, reviewing, or coordinating Treasury Board/Cabinet submissions and government approval materials.  * Knowledge of Ontario government decision-making processes, governance frameworks, and policy requirements.  * Strong stakeholder management, relationship-building, and influencing skills with the ability to build consensus and navigate complex stakeholder environments.  * Excellent analytical, communication, and problem-solving abilities.  * Demonstrated ability to manage competing priorities, exercise sound judgment, and deliver high-quality work in a fast-paced environment.  * Experience in infrastructure, capital projects, or the Ontario Public Service is considered an asset.    What We Offer:    * Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.    * A Defined Contribution Pension Plan, with Infrastructure Ontario contributing the equivalent of 5% of a full-time employee’s annual salary and will also match any employee contribution up to an additional 5% of their annual salary. To provide further options for planning and saving for the future, IO offers a Group Retirement Savings Plan and Group Tax Free Savings Account to eligible employees.    * A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.    * A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.    * Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.    * Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. IO will also cover the costs associated with up to two membership and licence fees per year for eligible colleagues if directly related to the employee’s role.    * Access to a suite of virtual healthcare options to support non-urgent medical needs    * A convenient, central location at 1 Dundas St West, easily accessible by public transit.        We offer a competitive hiring range of $115,100 to $133,200 (P5 level), pay will align with skills, knowledge and experience of the candidate.          This posting will close on July 17, 2026 at 11:59 pm.         Interviews will occur on a rolling basis until the role is filled.      This posting is for a current active vacancy. We are actively recruiting to fill this position.