Regional Process Specialist (Supply Chain)

At Sodexo, we believe in creating a better everyday for everyone. We are seeking for a highly driven and analytical Performance Director & PMO to join our Continental Europe Supply Management organization. This is a key leadership role where you will combine strategic performance management, portfolio governance, and executive support to drive value creation across the region. Reporting directly to the Head of Supply Management Continental Europe, you will act as a trusted advisor and strategic partner, helping to shape priorities, ensure execution excellence, and strengthen performance visibility across multiple countries. You will work at the center of Supply Management, Finance, and Business Leadership, providing the insights, governance, and structure needed to deliver sustainable business results. The role can be based in one of the Continental Europe regions: Sweden, Spain, Poland, or Belgium.About the role As Performance Director & PMO, you will be responsible for driving transparency, accountability, and performance across the Continental Europe Supply Management organization. You will lead the performance management agenda while establishing a structured PMO approach that ensures strategic initiatives and transformation programs are prioritized, governed, and successfully delivered. The role offers a unique opportunity to influence senior stakeholders across countries and functions while supporting strategic decision-making at both regional and global levels. Your main responsibilities Drive performance and value creation Own and further develop regional performance reporting, including savings, spend, KPIs, forecasts, and business reviews Provide data-driven insights that support strategic and operational decision-making Strengthen performance visibility and transparency across Continental Europe Challenge assumptions and results through fact-based analysis Support budgeting, forecasting, and quarterly business reviews Ensure alignment with global performance standards and methodologies Translate complex data into clear and actionable business recommendations Lead the PMO and project portfolio Establish and continuously improve the PMO framework for Supply Management Coordinate a portfolio of strategic, operational, and transformation initiatives Drive prioritization, planning, governance, and risk management Monitor delivery against objectives, timelines, budgets, and expected benefits Ensure consistent project management standards and ways of working across the region Partner with senior leadership Act as a trusted advisor and strategic right hand to the Head of Supply Management Continental Europe Prepare, structure, and follow up on key leadership meetings and strategic reviews Track priorities, commitments, and actions across the organization Support business cases, strategic projects, and executive decision-making Build strong stakeholder relationships Partner closely with Supply Management and Finance leaders across Continental Europe Collaborate with Global Supply Management Finance to ensure alignment with governance frameworks and financial standards Support knowledge-sharing and best-practice development across the international Supply Management community Communicate effectively with senior leaders and stakeholders in multiple countries What you'll bring To succeed in this role, you combine strong business acumen with exceptional analytical capabilities and a structured approach to execution. We believe you have: Extensive experience within Supply Management, Procurement, Supply Chain, Finance, Consulting, or a related field Experience from large international and matrix organizations A strong background in performance management, business analytics, PMO, or strategic leadership support roles Proven success in leading complex cross-functional and multi-country initiatives Strong financial understanding, including savings methodologies, procurement economics, and total cost of ownership concepts Advanced Excel capabilities and experience working with complex datasets Hands-on experience with Power BI or similar business intelligence tools Strong project and portfolio management skills Experience creating executive-level presentations and decision material Excellent communication skills in English Fluency in Swedish, French, German and/or Spanish is considered an asset Experience from management consulting or consulting-like environments is highly valued. Who you are As a person, you are structured, analytical, and proactive. You enjoy working in complex environments and are comfortable navigating ambiguity while maintaining focus on results. You are also: A strategic thinker who can connect details with the bigger picture A trusted and credible business partner Solution-oriented, resilient, and self-driven Comfortable challenging perspectives through data and facts Skilled at building relationships across cultures and organizational levels Passionate about continuous improvement and value creation Why join Sodexo? At Sodexo, you'll become part of a global organization where collaboration, development, and innovation are at the core of what we do. You will have the opportunity to work with senior leaders across Continental Europe, influence strategic decisions, and drive initiatives that deliver meaningful business impact. Join us and help shape the future of Supply Management across Continental Europe. Additional information: The position is full-time, with a start date to be agreed upon. We offer a hybrid working model, allowing you to combine work from one of our European offices with remote work. Questions regarding the position and the recruitment process should be directed to Erik Gund, Talent Acquisition Specialist, at erik.gund@sodexo.com. We look forward to receiving your application as soon as possible, but no later than August 16. Please note that we only accept applications submitted through our recruitment system. For this position, we will conduct a background check on the final candidate in cooperation with an external provider. The final candidate will be informed and asked to provide consent before the background check is carried out. All employees at Sodexo are also required to complete an identity verification process before employment begins.

As a member of the ShipBob Team, you will...  * Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.  * Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.  * Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.  Location: Remote - India Shift Timings : 7 pm- 4 am IST (US Hours) Role Description:  The Senior Transportation Specialist, Procurement is the rate and rules engine subject matter expert on ShipBob’s carrier procurement team. This role owns the translation of carrier contracts into actionable, auditable configurations — including accessorial rules, surcharge structures, and zip-zone logic across a multi-carrier final mile and parcel network.  While AI and automation tools assist with data parsing and volume analysis, this role requires the institutional knowledge, financial accountability, and domain depth that those tools cannot replicate. You will be the person who owns the output, upholds the methodology, and catches what automated systems miss — at a scale where errors carry direct financial consequences. This role reports to Director, Transportation Procurement. What you'll do:  Carrier Rate Configuration & Rules Management  * Translate executed carrier contracts into accurate system configurations, including base rates, accessorial schedules, fuel surcharge tables, dimensional weight factors, and zone-based pricing.  * Maintain and update carrier-specific surcharge logic (residential, delivery area, address correction, peak, etc.) ensuring alignment with contract terms and effective dates.  * Interpret and manage zip-zone assignment tables across carriers, identifying discrepancies, resolving conflicts, and validating zone mapping against contracted expectations.  * Serve as the subject matter expert for how carrier rules interact within the TMS and downstream billing systems.  Rate Delta Analysis & Contract Validation  * Execute structured delta analyses when carriers publish general rate increases (GRIs) or amend accessorial schedules, identifying material changes versus prior contract versions.  * Validate new rate cards against historical baselines and contract commitments, flagging unauthorized changes, out-of-scope surcharges, or deviations from negotiated terms.  * Build and maintain rate comparison models that translate raw tariff data into projected per-shipment and portfolio-level cost impacts.  * Produce clear, defensible summaries of rate change impact for Director review prior to contract execution or system updates.  Carrier Invoice Audit & Financial Integrity  * Audit carrier invoices for alignment with contracted rates, catching billing errors, unauthorized accessorial charges, and zip-zone misapplications before payment.  * Investigate and resolve billing discrepancies through carrier engagement, providing documented evidence trails for recovery or dispute escalation.  * Maintain audit controls and exception reporting to track invoice accuracy trends, recurring error patterns, and recovery outcomes over time.  * Partner with Finance and Accounts Payable to support accurate, timely carrier payments and month-end accruals.  Carrier Compliance & Operational Support  * Monitor carrier adherence to contracted service levels and rate terms, escalating systemic non-compliance to the Director of Transportation Procurement.  * Support carrier onboarding and integration activities, including rate loading validation, test shipment verification, and accessorial configuration QA.  * Assist with carrier business reviews by preparing rate performance data, billing accuracy summaries, and cost variance analysis.  * Collaborate with Transportation Systems team to ensure rate configurations are accurately reflected in routing and billing engines.  * Other duties/responsibilities as necessary.  What you'll bring to the table:  Required:  * 3–5 years of experience in transportation, carrier procurement, or logistics finance — with direct hands-on exposure to carrier rate structures, tariff interpretation, and invoice auditing.  * Demonstrated expertise in parcel and/or final mile carrier billing mechanics: base rates, accessorials, dimensional weight, fuel surcharges, zone matrices, and residential/DAS overlays.  * Experience performing rate delta analyses — comparing contract vintages, GRI impacts, and identifying billing discrepancies across high-volume shipment data.  * Proficiency in Excel for rate modeling, VLOOKUP/INDEX-MATCH logic, and data validation; comfortable building audit-ready reconciliation frameworks.  * Working knowledge of TMS, ERP, or carrier billing platforms; ability to validate that system configurations match contracted rate schedules.  * Strong analytical and financial acumen with the ability to translate complex tariff language into quantifiable cost impact.  * High attention to detail with a track record of accountability — you understand that errors in this domain are financial, not abstract.  * Excellent communication skills to collaborate across Procurement, Finance, Operations, and Technology teams.  Preferred:  * Familiarity with FedEx, UPS, USPS, and regional carrier (OnTrac, LaserShip/LSO, GSO) rate structures and surcharge schedules.  * Experience working within a 3PL, fulfillment platform, or high-volume e-commerce shipping environment.  * Exposure to carrier contract negotiations and ability to identify leverage points based on rate benchmarking and volume data.  * Experience with Databricks, SQL, or BI tools for carrier cost analysis and reporting.  Perks & Benefits:  * Medical, Term & Accidental Insurance  * All Purpose Leave (casual & sick time): 12 days  * Earned Leave: 15 days  * Public Holiday: 12 days  * Generous Maternity & Paternity Leave  * Quarterly Wellness Day  * Work From Home Allowance  * See Our High-Performing Culture >>> https://www.instagram.com/lifeatshipbob/Check us out on Instagram [https://www.instagram.com/lifeatshipbob/] (@lifeatshipbob)  #LI-VA1 We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.  About You:  Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.  Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/ [https://www.shipbob.com/careers/culture/]).  About Us:   ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.  At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers. We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.