Manager, Enterprise Value Creation

ABOUT BARINGA  Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. Job available in this location: New York, NY OUR ENTERPRISE VALUE CREATION PRACTICE IS LOOKING FOR AN EXPERIENCED SENIOR CONSULTANT TO JOIN THE TEAM.  Expectations of value have changed. Driving revenue growth, optimizing margins & costs, and maximizing ROI remain pivotal but the opportunity is bigger. The EVC team drives sustainable P&L improvements by realizing cost and revenue growth strategies that address short-term financial challenges and long-term shareholder expectations.  We bring a PE mindset to enterprises, balancing the need to be cost-efficient while maintaining a ruthless focus on profitable growth. We differentiate ourselves through the rigor of our thinking and the humanity of our execution, generating compelling insights from deep data and analysis combined with market knowledge, ensuring maximum value realization is delivered and sustained longer-term.  As a member of our team, you will help clients identify value rapidly as well as shape and drive a breadth of exciting & transformational work across all our industry sectors (Financial Services, Products & Services, Energy & Resources, Telcoms Media & Technology). WHAT YOU WILL BE DOING * You will be responsible for helping clients address complex strategic, operational, and organizational cost, margin and value-creation issues. Programs will range anywhere from setting EVC strategy and vision tailored to client’s needs, to mobilizing and leading multi-disciplinary cost and margin improvement programs * Capability Building: Empower clients to sustain improvements through effective knowledge transfer and capability building * Team Leadership and Development: Mentor and inspire junior team members to help them realize their potential and stay motivated * You will be a key member of the Enterprise Value Creation team responsible for building out the Enterprise Value Creation team to become the “Go To” brand in the market   YOUR SKILLS AND EXPERIENCE We are seeking motivated and enthusiastic Consultants with 2+ years (Senior Consultants with 4+ years) of relevant work experience and a passion for delivering impactful results in dynamic environments. Ideal candidates will have:  * Experience delivering in value creation programs and projects focused on: gross margin improvement, SG&A/third party cost reduction, pricing & profitability, commercial excellence, operational performance improvement, or operational/commercial due diligence * Experience working across a client lifecycle: from diagnostics creating baselines and forming hypotheses; through designing improvement initiatives and implementation plans; to mobilizing a profitability transformation program * Experience in business development and delivering work in at least one of Baringa’s industry sectors (Financial Services, Products & Services, Energy & Resources) WHAT A CAREER AT BARINGA WILL GIVE YOU  PUTTING PEOPLE FIRST. BARINGA IS A PEOPLE FIRST COMPANY AND WELLBEING IS AT THE FOREFRONT OF OUR CULTURE. WE RECOGNIZE THE IMPORTANCE OF WORK-LIFE BALANCE AND FLEXIBLE WORKING AND PROVIDE OUR STAFF AMAZING BENEFITS. SOME OF THESE BENEFITS INCLUDE:  * Salary range: $126,000 - $146,500 * Medical, dental, and vision insurance at no cost for employee-only coverage. These benefits utilize comprehensive networks to offer coverage throughout the United States * Company-paid group term life, short-term disability, long-term disability, and travel insurance  * Participation in our 401k retirement plan; we contribute 3% of your annual base salary and match up to an additional 2% if you contribute to the plan  * Ability to set aside pre-tax dollars toward commuter benefits, Health Savings Account, Flexible Spending Account, and Dep-care FSA  * Baringa People Fund – an opportunity for every employee to manage their wellbeing through an activity of their choice outside of work  * Paid Parental leave of 16 weeks for primary caregivers  * Opportunities to grow your skills and knowledge through a range of learning courses and resources  * Five weeks’ annual leave, with an additional two-week recharge after five years DIVERSITY AND INCLUSION We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.  AN AWARD-WINNING WORKPLACE You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here [https://www.baringa.com/en/impact/awards/] to see some of our recent awards and how we’ve achieved this.  USING BUSINESS AS A FORCE FOR GOOD.  We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organizations like CDP and EcoVadis - helping us to continually identify where we can improve.  We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organizations with a clear social or environmental purpose to increase the positive impact they can have. JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.   BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / [https://www.baringa.com/globalassets/careers/dp-004-ukrpn---uk-recruitment-privacy-notice-pdf.pdf]EU Recruitment Privacy Notice [https://www.baringa.com/globalassets/careers/dp-005-eurpn---eu-recruitment-privacy-notice-pdf.pdf], to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com [privacy@baringa.com] For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC) [https://www.baringa.com/globalassets/careers/dp-007-nerpn-amer--apac-recruitment-privacy-notice-word.pdf], to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com [privacy@baringa.com] For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC) [https://www.baringa.com/globalassets/careers/dp-007-nerpn-amer--apac-recruitment-privacy-notice-word.pdf], to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com [privacy@baringa.com]

OVERVIEW We are seeking a strategic and transformational business leader to serve as Senior Vice President & General Manager, Commercial Operations for one of the world’s leading B2B technology media, marketing services, and audience intelligence organizations. This executive will have end-to-end leadership responsibility for the operational performance, customer experience, delivery excellence, and strategic evolution of Foundry’s commercial delivery organization, ensuring the company consistently delivers measurable outcomes for clients while supporting sustainable growth and profitability. Operating as the General Manager of Commercial Operations, this leader will oversee the strategy, execution, and performance of global teams spanning: * Lead Generation Operations * Advertising Operations * Marketing Services Delivery * Data Operations * Performance Analytics * Client Experience Excellence The SVP & GM will work in close partnership with the Chief Revenue Officer, Chief Marketing Officer, Product leadership, and Technology leadership to maximize revenue realization, strengthen customer outcomes, improve operating leverage, and accelerate innovation across Foundry’s commercial solutions portfolio. This role requires a leader who can blend operational excellence, commercial acumen, customer-centricity, and organizational leadership to build a world-class operating model that powers Foundry’s continued evolution as a modern media, data, and marketing services company. This is an in-office position, based in either Boston, New York, or San Francisco. KEY RESPONSIBILITIES COMMERCIAL OPERATIONS LEADERSHIP * Serve as General Manager for the Commercial Operations organization, responsible for operational performance, customer outcomes, and long-term value creation. * Lead the strategy and execution of a global organization supporting approximately $100 million in annual revenue. * Define and execute the long-term operating roadmap across all commercial delivery functions. * Identify opportunities to expand capabilities, improve scalability, and create competitive differentiation. * Establish a modern operating model that balances growth, customer experience, profitability, and efficiency. REVENUE REALIZATION & CUSTOMER OUTCOMES * Own the successful delivery and execution of all client commitments across demand generation, content syndication, advertising, marketing services, and data-driven solutions. * Partner closely with Sales leadership to maximize revenue attainment, client retention, and account expansion opportunities. * Establish operational frameworks that ensure programs consistently deliver measurable customer outcomes. * Drive accountability for campaign quality, lead quality, client satisfaction, renewal readiness, and overall customer success. * Ensure operational excellence across all customer-facing delivery functions. COMMERCIAL STRATEGY & EXECUTIVE PARTNERSHIP * Partner with the Chief Revenue Officer to ensure commercial commitments are deliverable, scalable, profitable, and capable of producing exceptional customer outcomes. * Partner with the Chief Marketing Officer to optimize campaign effectiveness, customer engagement, audience insights, and market-facing performance. * Collaborate with Product, Technology, Data, Finance, and Customer Success leaders to align business strategy with operational execution. * Serve as the primary bridge between commercial strategy and delivery execution across the organization. DELIVERY EXCELLENCE & OPERATIONAL INNOVATION * Establish world-class operational standards, governance models, service-level expectations, and quality frameworks. * Drive continuous improvement initiatives that improve efficiency, responsiveness, quality, and profitability. * Lead transformation initiatives focused on automation, AI adoption, workflow modernization, and scalable delivery models. * Develop operational systems that enable growth without proportional increases in cost structure. * Foster a culture of innovation and accountability across the organization. DATA & INTELLIGENCE STRATEGY * Oversee Data Operations and Performance Analytics as strategic business functions. * Ensure the quality, integrity, governance, and scalability of Foundry’s audience, prospect, and intelligence assets. * Develop operational frameworks that maximize the value of first-party data, audience insights, and intent-driven capabilities. * Partner with Product and Technology teams to improve data utilization, measurement methodologies, and AI-enabled decision making. * Establish performance measurement frameworks that provide visibility into campaign effectiveness, customer outcomes, and business impact. BUSINESS LEADERSHIP & VALUE CREATION * Own the operational performance of a business supporting approximately $100 million in annual revenue. * Improve delivery economics, customer lifetime value, retention, profitability, and operational leverage. * Establish goals and metrics across customer experience, service delivery, operational efficiency, and financial performance. * Translate corporate strategy into actionable operating plans and measurable business outcomes. * Partner with Finance on budgeting, forecasting, workforce planning, and resource allocation. * Identify opportunities to develop new service capabilities, operational innovations, and scalable delivery models that create long-term enterprise value. LEADERSHIP & ORGANIZATIONAL DEVELOPMENT * Lead and develop a high-performing global organization of approximately 150 professionals. * Build leadership succession plans and organizational capabilities that support future growth. * Recruit and develop top operational, analytical, and customer-focused talent. * Foster a culture of accountability, collaboration, innovation, and continuous improvement. * Serve as a key member of the company’s Executive Leadership Team. QUALIFICATIONS * 15+ years of executive leadership experience within B2B media, marketing services, demand generation, advertising technology, SaaS, data, information services, or related industries. * Experience operating as a General Manager, SVP, COO, or senior operational leader with responsibility for large-scale commercial delivery organizations. * Proven success leading organizations with 100+ employees across multiple functions and geographies. * Demonstrated ability to scale commercial operations while improving customer outcomes and profitability. * Deep understanding of demand generation, marketing services, digital advertising, customer success, analytics, and data-driven business models. * Experience leading transformation initiatives involving automation, AI, operational modernization, or organizational redesign. * Strong financial acumen with experience managing budgets, operating plans, and revenue-supporting organizations. KEY COMPETENCIES * General Management & Business Leadership * Commercial Operations Strategy * Revenue Realization & Customer Outcomes * Data & Intelligence Strategy * Operational Excellence & Process Innovation * Organizational Transformation * Financial & Business Acumen * Executive Stakeholder Management * Cross-Functional Leadership * Talent Development & Organizational Effectiveness IMPACT OF THE ROLE This role will shape the future operating model of Foundry and serve as a critical driver of customer success, operational excellence, and enterprise value creation. As the executive responsible for transforming commercial opportunity into customer outcomes and realized revenue, the SVP & GM, Commercial Operations will sit at the center of Foundry’s growth strategy. By integrating delivery excellence, audience intelligence, operational innovation, performance analytics, and customer experience, this leader will create the operating foundation that enables sustainable growth, stronger client relationships, and long-term competitive advantage.   For individuals assigned and/or hired to work in applicable jurisdictions, Foundry includes a reasonable estimate of the compensation range for this role. This accounts for the wide range of factors considered in making compensation decisions, including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the compensation for this role is $300,000 plus bonus.