
Reformation · New York City
Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one o...
Being naked is the #1 most sustainable option. We're #2.
Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter
[https://www.fastcompany.com/91235976/brands-that-matter-2024] and winning a Best Carbon Footprint
we have big goals like being Climate Positive by 2025
Circular by 2030 [https://www.thereformation.com/circularity.html], and pushing the whole industry forward along the way. Our work
has gotten love in Drapers [https://www.drapersonline.com/insight/analysis/reformations-award-winning-circularity-ambitions] and
Sourcing Journal
and TIME [https://time.com/7023465/hali-borenstein/] wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving
the Earth and looking damn good doing it.
We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA
[https://www.thereformation.com/sustainability/we-are-reformation.html]. We innovate across categories like accessories
[https://wwd.com/accessories-news/handbags/reformation-accessories-expansion-shoes-bags-1236447322/], swimwear
[https://www.elle.com/fashion/shopping/a60229509/reformation-swimwear-launch-2024/], and sleepwear
[https://hypebae.com/2025/4/reformation-good-in-bed-pyjama-collection-campaign], and we reach millions of people with campaigns
like this [https://www.vogue.co.uk/article/laura-harrier-reformation], this [https://www.youtube.com/watch?v=1EsJTIttah8] and this
[https://www.elle.com/fashion/a46873554/monica-lewinsky-reformation-voting-campaign-interview-2024/].
None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive
culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.
And starting right now, we want to do all that with you.
The Visual Merchandising Associate is responsible for maintaining the highest visual merchandising standards within their store by
following Reformation’s VM guidelines. This role plays a critical part in bringing our brand vision to life through compelling
in-store visual merchandising. You will be responsible for supporting the execution of visual merchandising strategies that drive
traffic, maximize sales, and enhance the customer experience.
all corporate visual guidelines and weekly directives.
replenishing empty notches during the day.
shared with the Visual Manager and together you will work on an action plan.
Inbound Shipment Report. Ensure this is shared with the management team.
accordingly in the stock room.
story.
Performance, RX Style Conversion and Retail Ops Report on Looker.
At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly
range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills,
qualifications, and internal compensation equity.
Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual
circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth
that contribute to overall compensation.
support your travel to and from work.
Governance-aligned (fancy way to say sustainable) funds.
collaborate with people all around the world.
for related fertility expenses after 1 year of employment.
meaningful and fun stuff!
Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects
the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion,
gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with
applicable international, federal, state, and local laws.
If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what
you need to show up as your best self.
Still don’t know if you should apply? We get it—studies
[https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified] show that many women and individuals from
historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re
all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d
love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.
[https://www.thereformation.com/career-listing.html?gh_jid=6749039]
Want some more?! -
[https://www.thereformation.com/sustainability.html], Forbes
Company [https://www.fastcompany.com/90815341/reformation-doubling-down-sustainability]
California Applicant Privacy Notice found here [https://www.thereformation.com/notice-at-collection-privacy-policy.html]
Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter [https://www.fastcompany.com/91235976/brands-that-matter-2024] and winning a Best Carbon Footprint [https://www.linkedin.com/posts/reformation_we-won-the-award-for-best-carbon-footprint-activity-7069721913526255617-Fz9M/] award, we have big goals like being Climate Positive by 2025 [https://www.thereformation.com/sustainability/climate-positive-roadmap.html?srsltid=AfmBOorhdm3aft0gzf4GzVF8U8qS_eZIefxpuPmL2UPkMg2hjMzTla6f], Circular by 2030 [https://www.thereformation.com/circularity.html], and pushing the whole industry forward along the way. Our work has gotten love in Drapers [https://www.drapersonline.com/insight/analysis/reformations-award-winning-circularity-ambitions] and Sourcing Journal [https://sourcingjournal.com/sustainability/sustainability-news/reformation-sustainability-rivet-it-girl-los-angeles-spending-sensitivity-recycling-ref-529521/], and TIME [https://time.com/7023465/hali-borenstein/] wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA [https://www.thereformation.com/sustainability/we-are-reformation.html]. We innovate across categories like accessories [https://wwd.com/accessories-news/handbags/reformation-accessories-expansion-shoes-bags-1236447322/], swimwear [https://www.elle.com/fashion/shopping/a60229509/reformation-swimwear-launch-2024/], and sleepwear [https://hypebae.com/2025/4/reformation-good-in-bed-pyjama-collection-campaign], and we reach millions of people with campaigns like this [https://www.vogue.co.uk/article/laura-harrier-reformation], this [https://www.youtube.com/watch?v=1EsJTIttah8] and this [https://www.elle.com/fashion/a46873554/monica-lewinsky-reformation-voting-campaign-interview-2024/]. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Location/ Schedule: * Available to work a minimum of 20 hours per week, * Available to work a minimum of 3 days per week, weekends included. * Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business). Operations Associate: As an operations associate at Reformation, your primary role will be to provide support in daily operations, standardize processes in store, merchandising, and maintaining a clean and organized store environment. You will support both the store’s goals and your responsibilities will include assisting with inventory control supporting the store’s success , while creating a positive shopping experience. What You’ll Do: * Support the operational efforts required to achieve store goals. * Maintain seamless store operational procedures. * Consistently use and understand processes and procedures to track in store inventory accurately. * Track, receive and process all inbound inventory shipments. * Complete inventory related tasks as necessary with an elevated attention to detail, including inbound and outbound store transfers, shipment, and omni channel order processing. * Complete shipment processing - receiving, hanging, steaming, tagging (when applicable) and organizing in the back of house. * Support the process of completing markdowns when applicable. * Submit facilities tickets to ensure maintenance, presentation and organization. * Organize store supplies. * Ensure the back of house reflects the brand and concept standards at all times. * Prepare and deliver all customer fitting rooms quickly and accurately. * Prepare and support all customer purchases in alignment with brand standards, preparing, folding and bagging products. * Replenish the sales floor when products are sold to ensure visual presentations and inventory levels meet brand standards at all times. * Support execution of visual merchandising tasks as new products are received, including adjusting visual merchandising when products are sold out or sold through. * Execute visual displays and mannequins when directed. * Receive extraordinary customer experience feedback and scoring on service evaluation. * Contribute to Loss Prevention in all areas of the business. * Uphold time and attendance policy. * Bring an ambitious and passionate attitude to work daily. * Help ensure that the store environment is inspiring and our product is easily accessible. * Understand the core values and culture of Reformation and reflect these in all efforts. * Maintain and uphold a professional, healthy, and productive work environment. What You’ll Bring: * 1+ years relevant experience in a fastpaced, creative service environment. * Familiarity with the user functionality of desktop, mobile, tablet and digital technologies. * Experience working with a sales or retail organization and/or operationally intensive business. * Ability to work in a fast-paced setting. * Strong interpersonal skills and the ability to interact effectively with diverse personalities. * Driven approach to take on new challenges with the self-motivation for your work and career. Compensation: At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 – $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: * Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work. * We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. * We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. * We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world. * You’ll get access to fertility care support through Carrot [https://www.get-carrot.com/], and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment. * We care about the causes our employees care about so we donate to community efforts on a yearly basis. * We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff! Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self. Still don’t know if you should apply? We get it—studies [https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified] show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application. [https://www.thereformation.com/career-listing.html?gh_jid=6749039] Want some more?! - https://www.forbes.com/sites/eshachhabra/2019/02/21/why-this-la-fashion-brand-went-carbon-neutral-and-wants-customers-to-as-well/#4563df3e37e6Sustainability [https://www.thereformation.com/sustainability.html], Forbes [https://www.forbes.com/sites/eshachhabra/2019/02/21/why-this-la-fashion-brand-went-carbon-neutral-and-wants-customers-to-as-well/#4563df3e37e6], https://media.thereformation.com/image/upload/v1645463347/pdfs/Reformation_2021%20Benchmark%20Assessment%20Report_January_2022.pdfFast Company [https://www.fastcompany.com/90815341/reformation-doubling-down-sustainability] California Applicant Privacy Notice found here [https://www.thereformation.com/notice-at-collection-privacy-policy.html]
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Objective The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. Responsibilities * Execute inventory management processes effectively with a focus om maximising inventory accuracy and reducing shrink * Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps * Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management * Maintain and champion strong visual standards for the sales floor * Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximised * Support a safe work environment and efficient operation through strong stockroom standards and processes * Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests * Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team * Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence * Demonstrate strong business acumen by leveraging metrics to support business-driving strategies * Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product concerns and communicate inventory needs to support the business goals * Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales & operational environment * Passion for customer service and delivering exceptional experiences * Self-motivated with a desire to achieve results and excel individually, and as a team * Aligns with and embodies ALO’s Guiding Principles * Requires constant movement in and around all areas of store * Ability to lift, push, carry or otherwise move up to 10-15KG * Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder * Ability to stand and move for an entire shift JUST SOME OF THE PERKS * A generous ALO team discount, plus a complimentary ALO Wellness Club membership, offering unlimited access to on‑demand yoga and fitness classes led by world‑class instructors * Competitive salary, along with monthly store incentives that recognise performance, momentum, and shared wins as we grow together * A quarterly clothing allowance to support all‑day movement * Extensive career growth opportunities as ALO continues to expand across Australia We’re passionate about connecting with driven and skilled individuals who are invested in their development. Together, we’ll continue to evolve our brand’s success while supporting the growth of your career. To support the needs of the business and our teams, this role requires a flexible approach to availability, including working a rotating roster across peak trading periods and weekends. We value diversity and inclusion and are proud to champion a culture where everyone feels valued, supported, and celebrated. By applying for this role, you consent to us completing a VEVO check to verify your right to work in Australia where required. #LI-JA2 #LI-2 #LI-Onsite #s-dni For CA residents, Job Applicant Privacy Policy HERE [https://cdn.shopify.com/s/files/1/2185/2813/files/CCPA_Workforce_Member_Privacy_Policy_-_Alo_Alo_INTL_IP_Inc._-_July_2025_-_CA_ONLY_1.pdf?v=1762796781].
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Objective The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. Key Job Responsibilities * Impacts the business and store environment in a positive manner aligning with store leadership and company goals * Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency * Ensure engagement with customers and provide a friendly and easy to shop environment * Continue to build the client relationship daily with our customers * In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities * Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed * Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor * Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details * Leverages company tools, incentives, and strategies to support meeting store goals * Resolve client needs quickly & effectively ensuring customer satisfaction * Educates guests and staff on our product, community and culture * Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership * Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence * Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures * Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. Sales Associate Qualifications * Preferred 1+ years prior work experience in a client-centric, sales environment * Passion for customer service and delivering exceptional experiences * Aligns with and embodies ALO’s Guiding Principles * Self-motivated with a desire to achieve results and excel individually, and as a team * Requires constant movement in and around all areas of store * Ability to lift, push, carry or otherwise move up to 10-15KG * Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder * Ability to stand and move for an entire shift JUST SOME OF THE PERKS * A generous ALO team discount, plus a complimentary ALO Wellness Club membership, offering unlimited access to on‑demand yoga and fitness classes led by world‑class instructors * Competitive salary, along with monthly store incentives that recognise performance, momentum, and shared wins as we grow together * A quarterly clothing allowance to support all‑day movement * Extensive career growth opportunities as ALO continues to expand across Australia We’re passionate about connecting with driven and skilled individuals who are invested in their development. Together, we’ll continue to evolve our brand’s success while supporting the growth of your career. To support the needs of the business and our teams, this role requires a flexible approach to availability, including working a rotating roster across peak trading periods and weekends. We value diversity and inclusion and are proud to champion a culture where everyone feels valued, supported, and celebrated. By applying for this role, you consent to us completing a VEVO check to verify your right to work in Australia where required. #LI-JA2 #LI-2 #LI-Onsit #s-dni For CA residents, Job Applicant Privacy Policy HERE [https://cdn.shopify.com/s/files/1/2185/2813/files/CCPA_Workforce_Member_Privacy_Policy_-_Alo_Alo_INTL_IP_Inc._-_July_2025_-_CA_ONLY_1.pdf?v=1762796781].