Senior Program Manager, Commercial Strategy

Squarespace’s Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission through our world-class partner program, Squarespace Circle, and by providing products and experiences that support, empower, and complement our 100,000 partner community. We're seeking a Product Engagement Lead to deeply understand our partners' needs and the market landscape, and help ensure Squarespace develops empowering products and experiences for partners. You will work hybrid in our NYC Headquarters office and report to the Senior Team Lead, Channel Partner Program. YOU’LL GET TO… * Drive the development of a long-term pro user product vision that aligns with the pro user business strategy  * Develop and socialize qualitative and quantitative insights to internal stakeholders (including executives and cross-functional partners on a regular cadence. * Partner with cross-functional product teams in the development of product roadmaps that are informed by the voice of our partners and support our business goals * Coordinate rollouts of in-development and new features in partnership with product and engineering teams and manage change communication and community support for changes to custom code * Ensure that we have consistent access to current user insights through community surveys, analysis of forum discussions, triage of feature request boards, competitive research * Collaborate with Business Development and Product teams to develop a pipeline of official  Extensions * Lead the creation of a developer education curriculum, with the goal of increasing API adoption by a target amount. * Provide insight into partner experience with the product to inform  GTM strategies WHO WE’RE LOOKING FOR * 3+ years of experience in a product engagement, product management, developer advocacy or other technical role focused on channel partner or developer/professional user ecosystems * 2+ years of experience in communicating technical information for non-technical audiences * Proven ability to partner with cross-functional product teams to build a long-term product vision, translate the voice of the customer and business goals into data-informed roadmaps, and secure buy-in for complex projects. * Expertise in developing and managing feedback loops, driving the collection and systematic analysis of data regarding product usage, user sentiment, and business metrics to extract actionable insights and competitive intelligence * Proven track record in technical community management or developer relations, including managing expectations and providing support during platform changes BENEFITS & PERKS * A choice between medical plans with an option for 100% covered premiums  * Fertility and adoption benefits * Access to supplemental insurance plans for additional coverage * Headspace mindfulness app subscription * Global Employee Assistance Program * Retirement benefits with employer match * Flexible paid time off * 12 weeks paid parental leave and family care leave * Pretax commuter benefit * Education reimbursement * Employee donation match to community organizations * 7 Global Employee Resource Groups (ERGs) * Dog-friendly workplace * Free lunch and snacks * Private rooftop * Hack week twice per year CASH COMPENSATION RANGE: $80,000 - $110,000 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. ABOUT SQUARESPACE Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. OUR COMMITMENT Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-DB1 Thank you in advance for providing the following details about your work history from your resume! 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SENIOR PARTNER PROGRAM MANAGER - PRICING & DEAL STRATEGY Remote (US) or New York, New York, USA We're looking for an experienced Senior Partner Program Manager to own partner pricing strategy, partner deal support, and pricing enablement across Datadog's Channels & Alliances organization. In this role, you'll serve as the subject matter expert for partner pricing, helping shape how Datadog structures, operationalizes, and scales partner pricing across its ecosystem. You'll act as the primary liaison between Channels & Alliances and Deal Desk, ensuring partner-specific pricing requirements, commercial frameworks, and program considerations are represented in Datadog's broader pricing strategy and processes. You'll support both internal teams and external partners by providing guidance on pricing models, deal structures, incentives, and commercial programs. You'll also own pricing enablement for the partner organization, developing training content and onboarding programs that help Partner Sales Managers confidently navigate Datadog's evolving pricing landscape. This is a highly cross-functional role that requires deep experience with Deal Desk, partner commercial models, and SaaS pricing, along with the ability to translate complex pricing concepts into scalable programs, tools, and training. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. WHAT YOU'LL DO Own global partner pricing for the Datadog Partner Network * Serve as the Channels & Alliances subject matter expert for partner pricing, commercial frameworks, and deal strategy * Act as the primary liaison between Channels & Alliances and Deal Desk for partner-related pricing, discounting, incentives, and program requirements * Advise Partner Sales Managers (PSMs) and partners on pricing models, deal structures, partner benefits, and commercial considerations * Support partner-facing pricing conversations and help partners understand Datadog's consumption-based pricing model  * Partner with Deal Desk, Finance, Operations, Legal, and Leadership teams to evaluate and operationalize new partner pricing models, incentives, and commercial programs * Ensure partner-specific pricing requirements are reflected in company-wide pricing processes, policies, systems, and tools * Develop scalable documentation, playbooks, FAQs, and resources that improve pricing consistency across the partner organization * Create and deliver onboarding and ongoing enablement programs for Partner Sales Managers related to partner pricing, deal strategy, and commercial programs WHO YOU ARE * 8+ years of experience in Deal Desk, Partner Operations, Revenue Operations, Pricing Strategy within a SaaS or technology company * Direct experience working with Deal Desk to support pricing strategies, discounting frameworks, approvals, and complex deal structures * Proven experience supporting partner programs that include pricing, incentives, rebates, referrals, discounts, strategic collaboration agreements, or other commercial constructs * Strong understanding of SaaS pricing models, including experience supporting consumption-based or usage-based businesses * Experience serving as a trusted advisor on pricing and commercial strategy for partner-facing teams * Demonstrated ability to translate complex pricing concepts into scalable processes, tools, and enablement programs * Excellent communication, presentation, and stakeholder management skills BONUS POINTS * Experience owning or contributing to pricing calculators, quoting systems, CPQ tools, or commercial operations platforms * Experience building and delivering pricing enablement programs at scale * Experience supporting global partner organizations and regional sales teams * Quantitative background in business, economics, finance, mathematics, analytics, engineering, or a related discipline * Background in SaaS and/or consumption-based software platforms REPORTING STRUCTURE This role reports to the Manager, Global Partner Programs, Channels & Alliances. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $131,000—$164,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.