
Melio · New York City
Senior Product Designer Location: Hybrid in NYC (3 day in-office requirement) Qualifications: * Experience: 5+ years of hands-on product design experience in...
Senior Product Designer
Location: Hybrid in NYC (3 day in-office requirement)
end-to-end UX/UI projects.
clients, and key stakeholders.
guidance, while keeping aligned with team goals.
and delight.
to discussions.
and ensuring design consistency.
and on track.
cross-functional teams, clients, and key stakeholders, ensuring alignment and understanding across all levels.
that are aligned with brand messaging and effectively drive user engagement.
you navigate our product’s unique challenges and identify growth opportunities.
experience from prioritization through to launch. You'll lead and craft tailored experiences designed specifically for a
diverse range of partners.
translate our company’s strategy into impactful initiatives on the roadmap, ensuring alignment on the most valuable problems to
solve.
a cohesive and unified design experience, leading decision-making processes, managing requests, and maintaining clear,
effective communication throughout each project phase.
to identify friction points and uncover improvement opportunities.
new collaboration methods and initiatives that enhance joint projects and drive mutual success.
foster a collaborative and aligned design culture.
We're looking for a Senior Product Designer to lead key aspects of our platform’s design, guiding the user experience from
prioritization through to launch and creating seamless, impactful experiences for a range of partners. You’ll collaborate closely
with cross-functional and partner design teams, working independently to help steer decisions, bring fresh ideas, and keep
everyone aligned. Your contributions will directly support Melio’s mission of empowering small businesses by enhancing our B2B
payment platform.
and community support for our employees.
leave and wedding days to allow you to take the time you need, when you need it.
friendly as well!
programs, and team building activities.
Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more
time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to
help small businesses succeed in the ways that work best for them.
Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity
Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race,
gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity.
Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio
accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job
opportunity, please do so directly on our careers page [https://www.lifeatmelio.com/] (or if you’re here already, scroll down and
apply now!). This employer participates in E-Verify [https://drive.google.com/file/d/1Hav72jolloAjHVMjwrj4mTymQA7Uw1je/view] and
will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
At a glance As the Senior Lead Retail Training Americas, you will define and drive the sales and service culture across the region, transforming how we interact with customers to deliver premium "wow" moments. In this position, you will be responsible for elevating our sales performance through continuous coaching, ensuring that every store in your region operates with the highest service standard to advocate the premium brand vision. You will deliver a diverse and hybrid model of training, actively shaping and defining how On expands its retail stores globally. Ultimately, you will bridge the gap between global training strategy and regional execution, delivering innovative and exciting learning focused on Onboarding, Sales and Service, Product Knowledge, Clienteling and Omnichannel Strategy, and Leadership Development to our retail teams across the Americas Region. Your team You will be based out of On’s New York City office and will oversee the training strategy for the Americas region, including the East Coast, West Coast, Central, and Brazil areas, along with any new markets that are part of On’s regional expansion. As a leader, you are responsible for sharing knowledge and learnings, and driving continuous improvement across the region through innovative means. You will leverage influential communication to build strong connections and achieve buy-in across a wide network of peers and leaders. You will lead and coordinate a regional team of trainers, providing them with coaching, clear priority setting, and quality assurance, while serving as a trusted advisor to regional retail leadership and reporting directly to Global Retail Training. Your Mission * Sales & Service Strategy: Localize global service standards into actionable, sales behaviors. You will leverage our team's skills and capabilities within On’s premium standards and clienteling mindset, ensuring consistency across the region and teams. * Coaching & Development: Close the "Coaching Gap" across the region. You will implement a robust coaching cadence that starts with Lead Advisors and extends to Store Leaders, ensuring a clear focus on coaching behaviors that drive commercial results. * Business Acumen: Partner with the Head of Retail and Operations to assess regional performance gaps using store KPIs. You will translate these metrics into agile, bite-sized training interventions that store teams can deploy immediately to improve conversion, average basket size, and customer retention. * Strategic Regional Alignment: Act as the primary bridge between global training strategy and regional execution. You will localize global service standards and onboarding programs to fit the cultural and business nuances across the region, focusing heavily on transitioning to a premium, customer-centric mindset. * Team Leadership & Development: Lead and develop area trainers through onboarding and coaching. You will directly oversee the US East Coast while coordinating and supporting training resources across all other areas within the region. * Partner & Distributor Support: Support retail partners and distributor-led stores by connecting with their training teams and delivering a Train-the-Trainer (TTT) model. You will ensure consistent alignment with premium brand service standards and proactively manage any gaps. * Regional Roll-outs & Market Growth: Lead the regional roll-out of high-impact training initiatives, including omnichannel selling behaviors, advanced sales competencies, CRM/clienteling customer loyalty programs, and leadership development. You will establish training frameworks tailored to successfully opening new markets while driving efficiency and performance within mature markets. * Complex Problem Solving & Structure: Comfortably navigate new, complex problems across stores and areas to identify underlying issues and root causes. You will skillfully balance an entrepreneurial, innovative approach with the necessary operational structure and routines required for long-term regional success. * Advisory & Performance Metrics: Partner with regional leadership (Head of Retail, HR, Ops) to assess competency gaps. You will use regional key performance indicators (KPIs) to refine training strategies, maximize business impact, and report regional results back to global headquarters. * Budget Management: Take full responsibility for the regional training budget, managing allocations effectively for localization efforts, travel, and expenses. * Cross-Functional Collaboration: Partner with Customer Service, Commercial, VM, Merchandising, and Talent to unify training content across channels for efficient, fast, and cohesive regional roll-outs. Your Story: * 8+ years of experience in retail training, with a proven track record of managing regional training strategies alongside leading, onboarding, and coaching teams of field/area trainers. * Proven capability in people leadership and development, with a history of setting clear priorities, providing quality assurance, and supporting colleagues to drive continuous improvement. * Highly comfortable making complex decisions independently and remaining productive under pressure, even when a predefined path or strategy is not available. * Demonstrated ability to balance entrepreneurial innovation with operational efficiency, challenging the status quo to champion premium new approaches. * Excellent influential communication skills, with a proven ability to build strong relationships across diverse backgrounds, navigate complex social dynamics, and successfully build cross-functional consensus. * Proactive and growth-oriented mindset, showing a willingness to take calculated risks and step outside your comfort zone to drive regional success. * Demonstrated ability to build coaching cultures, ensuring you don’t just train content, but actively develop people’s ability to lead and motivate others. * Exceptional ability to navigate matrixed organizations, influencing retail leaders to prioritize coaching despite the daily pressures of running a busy floor. * Excellent project management skills with the ability to drive complex, end-to-end regional initiatives. * Strong ability to adjust messaging and delivery for different audiences and cultural learning styles. * Ability to travel up to 60% of the time across the Americas region with occasional travel to other regions and Global Headquarters (Zurich). * Fluency in additional regional languages such as Spanish and Portuguese is highly advantageous.
YOUR ROLE: BUILD THE GROWTH ENGINE FOR A BRAND PEOPLE TALK ABOUT PrimaryMD is a concierge primary care and longevity practice redefining what medicine feels like. Our members pay $18,000 a year for a real physician partner — unhurried visits, advanced diagnostics, and a care team that proactively builds their longevity plan. We operate in New York and San Francisco, we're founder-led and built on our own revenue — no investors to answer to — and our SoHo flagship opens this fall. Here's the interesting part: we've grown almost entirely by word of mouth — deliberately. We built the product, the physician team, and the member experience first, and let our members do the talking. That foundation is set. Now we're ready to build the engine. That's the job. You'll be our first marketing leader, reporting directly to the CEO, with a mandate to own the entire function: brand, paid, email, PR, partnerships, events. Location: Hybrid, New York City — in office 3–4 days a week (Hudson Yards today; our SoHo flagship opens this fall), and out in the city for events and partnerships Reports to: Founder & CEO Team: Agency and freelance partners from day one; full-time hires as the engine scales Compensation: $135,000–$165,000 base, commensurate with experience HOW YOU'LL MAKE AN IMPACT Build the Member Growth Machine This is the mandate everything else serves. Twelve months in, marketing reliably delivers new members every month at an acquisition cost we understand — paid, email, partnerships, and referrals all converting and all measured. You'll launch and optimize Google and Meta campaigns, build the funnel analytics, kill what doesn't work fast, and scale what does. Own the Brand, End to End You're the guardian of PrimaryMD's brand identity. Working from our brand book and our voice — PACI: Personalized, Accessible, Caring, Inspiring — you'll make sure every touchpoint, from an Instagram post to the SoHo lobby to a member email, delivers the same message: empathy powered by precision, luxurious without being cold, credible without being clinical. Run Partnerships & PR Build the relationships that build the brand: collaborations with the wellness, fitness, hospitality, and lifestyle brands our members already love; in-person events worth dressing up for; press that positions our physicians as the voices of concierge longevity care. You'll select and manage PR agencies rather than waiting on them — you know what a good agency relationship produces and how to demand it. Own Email & Lifecycle Marketing From the first touch to the member renewal, you own the email strategy — prospect nurture, newsletter, member communications cadence — and the CRM discipline behind it. Lead the Agency Roster Our AEO/SEO agency reports to you from day one. You'll set their targets, hold them accountable, and add (or cut) agencies and freelancers across creative, paid, and PR as the numbers dictate. You spend every dollar like it's yours, because we run on our own revenue and it effectively is. Launch SoHo Our flagship opens this fall in one of the most visible retail neighborhoods in the world. It's your first big campaign moment — the events, the press, the partnerships, and the paid support that turn an opening into a statement. WHAT SUCCESS LOOKS LIKE By Day 90. You've diagnosed the funnel, locked the brand foundations, launched first paid campaigns on Google and Meta, and the email engine is shipping. The SoHo opening plan is yours and it's in motion. By Month 6. At least two channels are producing members at a cost we understand. The agency roster is performing or replaced. Our name is starting to come up in rooms we're not in. By Year 1. Marketing is a member growth machine — a predictable, measured engine sitting alongside word of mouth. The playbook is documented and ready to travel to the next market. WHAT WE'RE LOOKING FOR EXPERIENCE * Luxury services fluency is required. You've marketed high-ticket services — not products — to affluent, discerning customers, and you understand that trust is the product. Luxury hospitality and private members clubs, premium wellness and boutique fitness, concierge or executive health — that's the neighborhood we're hiring from. * Partnerships and PR are required. You've built brand partnerships that actually produced customers, and you've managed PR agencies well enough to know the difference between coverage and buzz. * Startup build experience is required. You've built a marketing function from scratch, or near-scratch, at an early-stage company — you know what it means to be the whole department before you get to lead one. * 5–8+ years in marketing, with breadth across the full stack: brand, performance, content, email, events. * Hands-on paid media strongly preferred. You've personally set up and optimized Google and Meta campaigns — written the copy, structured the audiences, read the dashboards — not just reviewed an agency's slides. THE PERSON * A full-stack operator. You can set the strategy in the morning and build the campaign in the afternoon. You don't mind getting your sleeves dirty — spinning up a test, shooting the content, fixing the landing page. * An owner, not a clock-puncher. We measure outcomes, not hours. Launches and events will have their intense weeks; you manage your own energy and you deliver. * A brand guardian with taste. You notice when a font is off, when a caption is off-voice, when an experience is 90% right — and you care about the last 10%. * A relationship builder. You genuinely like people, you follow up, and doors in NYC's wellness, hospitality, and media worlds open when you knock. * Bought into the mission. You believe healthcare should feel personal, proactive, and human — and you want to make a brand out of that belief. THIS PROBABLY ISN'T FOR YOU IF… * You've only marketed products, or only worked in big teams where "hands-on" meant writing the brief. * You need an established playbook — here, you write it. * You'd rather manage the work than do the work. For a while, you'll do plenty of both. WHY PRIMARYMD? First marketing leader, full mandate. The brand, the budget, the channels, the agencies — the entire function is yours to build, reporting directly to the founder & CEO. As the company scales into new markets, the function scales under you. A product that deserves it. Two founding physicians who write and speak at a world-class level, a five-star member experience, and membership demand built by word of mouth alone. You're not polishing a mediocre offering — you're amplifying an exceptional one. Small team, big standard. A senior, collaborative team that lives our PACI principles — Personalized, Accessible, Caring, Inspiring. ABOUT PRIMARYMD PrimaryMD is a tech-enabled concierge primary care practice emphasizing The Human Advantage — proactive, relationship-based care that's tech-enabled but always human-first. From advanced diagnostics to personalized care plans and continuous support, we empower members to optimize their healthspan. Join us in building a future where medicine is personal, preventive, and profoundly impactful.
Company Overview At Eon, we’re transforming cloud backups into useful assets for the first time ever. Backed by prominent investors and industry leaders, our groundbreaking Cloud Backup Posture Management (CBPM) platform offers instant visibility and access across all cloud environments, turning every backup into a searchable, accessible tool. We’re an ambitious, collaborative team driven to redefine what’s possible in cloud technology. Join us, and see how your contributions can directly shape the future of backup. Position Overview We’re looking for a motivated, results-driven Enterprise Account Executive based in New York City to join our growing team. In this role, you’ll be responsible for building sales from the ground up, developing relationships with the companies we work with, finding new business opportunities, and delivering top-notch service. The ideal candidate has solid experience in the backup industry, a strong background in enterprise sales, and a history of working with products that make a real difference for businesses. Key Responsibilities * Develop and execute a sales strategy to drive new business from scratch. * Meet and exceed sales targets and KPIs consistently. * Negotiate contracts and close deals to maximize profits. * Work closely with the sales team to identify new opportunities within your territory. * Build and maintain strong relationships with key decision-makers. * Manage the entire sales cycle, from prospecting to closing deals. * Provide regular feedback on sales performance and market trends to senior management. * Ensure timely and successful delivery of our products based on client needs. Qualifications: * You have 8+ years of sales experience, including at least 4 years in enterprise sales. * Proven success in prospecting and identifying new leads. * Experience closing deals, particularly in Enterprise SaaS. * You excel at building trust and long-term partnerships with diverse stakeholders. * You’re passionate about acquiring new business and exceeding sales targets. * You have strong experience negotiating complex deals with a focus on win-win outcomes. Why Join Us? * Be part of a passionate and innovative team driving change in the cloud backup space. * Opportunity for professional growth in a fast-paced startup environment. * Competitive salary and benefits package.