Solutions Engineer (German-speaking)

About Us  Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion – while providing individuals with opportunities to grow professionally and make a difference in the world.  Your Mission: We are seeking a highly skilled and technically strong (Senior) Information Security Officer to join Hawk’s Information Security function. This role is critical to maintaining trust with our customers, supporting pre-sales and sales engagements, and ensuring Hawk remains compliant with security standards such as ISO 27001. You will act as a key technical and communication bridge between customers, auditors, internal teams, and our security tooling landscape. From managing security enquiries and RFPs to strengthening our ISMS and improving endpoint and access security, you will play a vital role in safeguarding Hawk’s platform, data, and operations. This is an ideal opportunity for someone who combines excellent communication skills and strong security fundamentals, with the ability to operate confidently with both technical and non-technical stakeholders. Fluent German is essential for this role due to regular engagement with German-speaking customers. Key Responsibilities: Customer & Pre-Sales Security Support * Respond to security questionnaires, RFPs, and due-diligence requests in collaboration with Sales and Pre-Sales. * Participate in customer calls to explain Hawk’s security posture and answer technical, compliance, and infrastructure-related questions. * Represent Hawk’s security capabilities clearly and confidently to regulated financial institutions. ISMS & Compliance (ISO 27001) * Support the ongoing operation and improvement of Hawk’s ISMS, ensuring alignment with ISO 27001 controls and underlying processes. * Assist in internal audits, evidence gathering, and risk assessments. * Help maintain certification readiness by driving documentation, process adherence, and corrective actions. Platform & 3rd-Party Security Oversight * Monitor the security posture of Hawk’s corporate tools, infrastructure, and integrations. * Support vendor assessments and due diligence for security-related tools. * Collaborate with Engineering, IT, and InfoSec to strengthen platform and enterprise security baselines. Cross-Functional Collaboration & Stakeholder Communication * Work closely with Information Security, IT, Engineering, Sales, Customer Success, and Procurement teams. * Translate complex technical and security concepts into clear explanations for both technical and non-technical audiences. * Contribute to internal security awareness, documentation, and operational processes. Your Profile: Technical Experience & Skills: * 5+ years of hands-on experience in Information Security, IT Security, or a related GRC role within a B2B tech or SaaS environment * Proven experience operating and improving an ISMS aligned to ISO 27001, including policy development, risk assessments, internal audits, and certification maintenance * Working knowledge of additional regulatory and compliance frameworks — SOC 2, DORA, and NIS 2 * Solid understanding of IT security fundamentals: authentication, endpoint security, encryption, network basics * Good technical competence across multiple operating systems (macOS, Windows, Linux) * Experience coordinating with external auditors, certification bodies, and regulators * Relevant certifications highly desirable (e.g., ISO 27001 Lead Implementer/Auditor, CISSP, CISM, CRISC, CompTIA Security+) Communication & Stakeholder Management: * Fluent German and English — mandatory due to regular engagement with German-speaking customers, auditors, and regulators * Ability to articulate complex security and compliance topics clearly to diverse audiences (engineers, customers, auditors, leadership) * Strong documentation skills with attention to accuracy, consistency, and audit-readiness Bonus: * Experience with identity and access management tools (e.g., JumpCloud, Okta), MDM solutions, and enterprise security platforms * Exposure to 3rd-party risk management, vendor security assessments, or SaaS security tooling * Experience supporting security questionnaires, RFPs, or due-diligence calls with regulated financial customers * Familiarity with data protection requirements (GDPR) in a security context * A proactive, structured, and collaborative approach with the ability to balance multiple priorities in a fast-paced environment

SOLUTION ENGINEER About Neural Concept Engineering is at an inflection point. The teams defining the next generation of aircraft, electric vehicles, and consumer products are not just designing faster. They are designing fundamentally differently, with AI embedded at the core of their workflows. Neural Concept builds the Engineering AI platform that makes this possible. We help the world's leading engineering teams accelerate development, improve product outcomes, and scale engineering capacity, turning months of simulation into days and engineering intuition into data-driven insight. We work with elite engineering teams in Automotive, Aerospace, High-Tech and Electronics, and advanced manufacturing, where the stakes are high, the complexity is rising, and the pressure to innovate has never been greater. We are changing how engineers work. Come build that future with us.   About the Role As a Solution Engineer, you sit at the intersection of engineering credibility and strategic influence. You are the person in the room who can connect a VP's business challenge to a concrete, well-scoped AI solution, and who knows Neural Concept's platform and roadmap well enough to make that connection land with confidence. This is not a purely technical role, and it is not a pure sales role. You are a trusted advisor: someone who earns credibility through engineering background and product depth, and who builds long-term account relationships by consistently framing the right problems and the right solutions at the right moment. You drive the full pre-sales motion, from discovery to demo to signed Statement of Work, and you remain the account's technical compass through the client lifecycle, identifying and shaping expansion opportunities.   What you will do * Position NC as a long-term strategic partner and trusted engineering advisor across engineering teams, managers, and VPs * Lead structured discovery sessions to identify where NC creates the most impact, framing use cases that are technically feasible and commercially grounded * Define the AI strategy and technical roadmap for each account, translating NC's capabilities and product direction into a multi-horizon vision * Create and deliver compelling, client-tailored demos and presentations grounded in the client's engineering workflows, technically credible and aligned with the vision * Create and co-own the Statement of Work, with deep understanding of the technical building blocks and how these transform the client's existing workflows * Prepare and run Steering Committees, connecting engineering challenges to strategic outcomes * Drive user adoption and engagement across technical users, managers, and designers, ensuring NC is embedded in daily workflows and engineering champions emerge * Identify upsell and expansion opportunities from account knowledge and commercial signals, and shape them into well-scoped proposals * Collaborate with the Sales team to advance and close deals, with the Forward Deployed Engineering team to ensure smooth pre-sales to delivery transitions, and surface client insights to Product and R&D to inform roadmap priorities   Who you are * You hold an engineering degree (mechanical, aerospace, automotive, industrial, or similar) and have a solid understanding of CAD and CAE workflows, including where bottlenecks lie and what it takes to transform those workflows with AI * You are naturally curious and people-driven. You earn trust through genuine interest in client challenges and make engineers and executives feel understood * You are proactive and commercially driven. You move accounts forward without being asked, spot opportunities early, and bring structure to ambiguous situations * You are a confident challenger. You ask uncomfortable questions, reframe assumptions, and guide clients toward better outcomes even when it requires pushing back * You are an outstanding communicator: you own executive conversations, drive narrative with clarity, and connect engineering problems to strategic outcomes * You understand AI and machine learning applied to engineering at a conceptual level, and are comfortable creating demos and prototypes using AI-assisted tools with working knowledge of Python and modern development practices * You have experience in a client-facing role: pre-sales, solutions consulting, technical account management, or engineering consulting * Professional fluency in German and English.   What Will Set You Apart Candidates who bring the following will be able to take on a wider scope and go deeper with the most technically complex accounts: * You have deep, hands-on simulation experience: full pipelines from CAD to post-processing, solver experience, and workflow automation * You are a strong programmer: you write clean Python, build data pipelines, and are comfortable in ML/DL frameworks including model training, evaluation, and deployment * You can go deep in technical discovery: dive into customer toolchains, data environments, and simulation setups to assess feasibility at the level a simulation engineer would respect * You can build end-to-end engineering workflow demos from scratch, rapidly prototyping the full arc from design generation and simulation to data pipelines, model training, and application deployment using agentic development tools Nice-to-Have * Strategic or technical consulting background, executing digital transformations * Previous experience working in engineering software companies or using engineering software tools (e.g., Ansys, Altair, Siemens, Dassault Systèmes, or Autodesk) * Background in ML/DL research or development in an engineering context * Experience automating CAE workflows (scripting, batch processing, surrogate model pipelines) What You Get * Work with a world-class technology team – our engineers are top-notch, and we always aim for excellence. * Benefit from a competitive salary and rewarding opportunities as we continue to scale. * Thrive in a collaborative, multicultural environment where your work is visible and recognized. * Develop professionally alongside talented colleagues who share knowledge freely and support one another. * Make a global impact by helping customers shift to AI-assisted design, making innovation faster, smarter, and more sustainable. * Balance life and work with a hybrid model and flexible hours—we care about results, not rigid schedules. WE'RE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER, AND WE'RE COMMITTED TO BUILDING A DIVERSE AND INCLUSIVE ENVIRONMENT WHERE YOU CAN THRIVE.