IT Administrator (m/f/d) - On-Site Montreal

Office Administrator (m/f/d) – 30 hours per week CANDIDATE PROFILE To support our Office Management team, we are looking for a reliable, service-oriented Office Administrator who can independently manage the day-to-day operations of our Berlin office while acting as the primary on-site point of contact for employees, visitors, and service providers. As our Berlin office supports both local and international teams, the successful candidate must be comfortable working in both German and English. While English is the primary language of communication within the office, the role requires fluency in German to liaise with local vendors, building management, service providers, visitors, and authorities.   PROFESSIONAL REQUIREMENTS * Completed commercial/business administration training or a comparable qualification * Ideally 2–3 years of experience in office management, reception, or a similar administrative role * Experience welcoming and supporting guests in a professional environment, including international visitors * Experience managing vendors and external service providers * Knowledge of office supply management, purchasing, and inventory control * Experience monitoring budgets and tracking operational expenses * Experience handling incoming and outgoing mail, deliveries, and general office administration * Proficiency in Microsoft Office or Google Workspace; experience with Slack is an advantage * Fluent German and English, both written and spoken   PERSONAL PROFILE * Strong customer service mindset with a natural hospitality approach * Friendly, confident, and professional demeanor * Highly organized with the ability to work independently and manage priorities * Hands-on attitude with the ability to coordinate multiple tasks simultaneously * Reliable, proactive, and takes ownership of responsibilities * Enjoys working in a collaborative and international environment   KEY RESPONSIBILITIES OFFICE OPERATIONS * Manage the day-to-day office operations to ensure a smooth and efficient workplace * Maintain office supplies, inventory, and equipment while coordinating orders and deliveries * Manage vendor relationships, including food and beverage services * Monitor office and storage inventory levels and ensure timely replenishment * Liaise with external vendors, service providers, and building management * Experience in planning, organizing, and delivering employee and client events * Support office budgeting and track operational expenses   FRONT DESK & WORKPLACE EXPERIENCE * Act as the first point of contact for employees, visitors, and vendors, creating a welcoming and professional office environment. * Welcome and support guests, ensuring a positive visitor experience. * Manage and maintain the office key inventory and access records. * Handle incoming and outgoing mail and coordinate deliveries. * Support internal meetings and the day-to-day operation of the office. * Organize internal employee events (approximately two per year). * Support the planning and execution of customer events in collaboration with the Workplace team.   BASIC IT SUPPORT * Distribute laptops and mobile phones to new employees * Support equipment replacements and returns * Work closely with the IT team to maintain an accurate physical and digital equipment inventory ABOUT SMARTLY Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

About the Role:  We are seeking a Revenue Operations Systems Analyst to join our Revenue Operations team to support our global sales organization through reliable systems, high-quality data, and efficient processes. In this role, you will administer and support our revenue technology stack, with Salesforce as the primary platform, while partnering with sales teams across our global offices to resolve system issues, improve processes, and ensure our tools enable teams to work effectively.  You will play a key role in maintaining the health of our revenue systems, ensuring data integrity, and delivering responsive operational support that allows our sales teams to focus on selling. As part of the Revenue Operations team, you will also contribute to ongoing enhancements across our technology stack to improve scalability and the overall user experience.  Key Responsibilities:  * Process Optimization: With feedback from the sales team and your own observation of trends, you will identify potential process improvements in our tech stack and processes to ensure our workflows are efficient and optimized for the rep experience  * Data Integrity: You will help drive strong Salesforce data accuracy and pipeline integrity by creating and monitoring hygiene reports   * Reporting & Analytics: You will assist in the development and maintenance of the rep reporting stack - ensuring sales has access to all the data needed to manage their territory, pipeline and performance  * Salesforce Administration: You will take on ad-hoc projects to learn Salesforce administration and grow into a key administrator of the platform  Requirements:  * Bachelor's degree in Business or other relevant field of study  * 3-5 years' experience with Salesforce with proven experience building and maintaining Salesforce dashboards and reports that support sales performance analysis and decision-making  * Experience providing Salesforce support to sales teams, including training and troubleshooting  * A proactive, service-oriented attitude, with a focus on making Salesforce and the rest of our tech stack an effective tool for sales reps  * Strong verbal and written English communication skills  * Willingness to work on-site in 4 days a week in Berlin, Germany What You’ll Gain:  * The opportunity to directly influence the effectiveness of a global sales organization by improving the systems, processes, and data that support revenue growth.   * Hands-on ownership of a modern revenue technology stack, with opportunities to expand your expertise across Salesforce and other go-to-market technologies.   * Exposure to a broad range of Revenue Operations initiatives, including systems administration, process improvement, reporting, automation, and cross-functional projects.   * A collaborative, supportive team that values continuous improvement, innovation, and professional growth.  Why is think-cell the right place for you?      At think-cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.      Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.      Our Values      At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:      * Forward Thinking: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.      * Ownership: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.      * Customer First: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.      * Unified Team: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.      * Strive for Excellence: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.      Join Our Journey       We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence.  think-cell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!  #RevOps #RevenueOperations