Director, Sales Engineering

Location: Dallas-Ft Worth, TX Reports to: Regional Vice President of Sales Engineering Travel: Regular business travel required About the Role The Director of Sales Engineering leads a geographically distributed team of Sales Engineers supporting enterprise and government customers. This role partners closely with Sales and cross‑functional teams to drive revenue growth, deliver technically sound solutions, and ensure a strong customer experience from pre‑sale through activation. This leader is both strategic and hands‑on—providing direction, coaching, and oversight while enabling the sales organization with deep technical expertise, strong process discipline, and effective collaboration across the business. What You’ll Do * Lead, coach, and develop a team of Sales Engineers providing pre‑sales technical support * Partner closely with regional Sales leadership to align technical strategy with revenue goals * Serve as a key liaison between Sales, Operations, Project Management, and Product teams to support successful customer deployments * Oversee solution design for complex opportunities, RFP responses, and out‑of‑scope requests * Ensure consistent, accurate, and ethical communication of product capabilities and solutions * Drive standardized processes, tools, and best practices across all markets * Support customer escalations and help ensure a positive overall customer experience * Provide ongoing training to the sales organization on products, technology, and industry trends * Prepare and review KPIs, forecasts, and performance metrics * Recruit, hire, onboard, and develop Sales Engineering talent * Partner with Product Development on new service launches and enhancements What You Bring Education: * Bachelor’s degree in Business, Information Technology, Telecommunications, Engineering, or equivalent experience * Telecommunications certifications preferred (e.g., CCNA, CCNP, MEF) Experience: * 8+ years in telecom pre‑sales technical roles or * 3+ years in Sales Engineering leadership * Strong knowledge of fiber networks, metro Ethernet, transport delivery, IP services, SD‑WAN, voice solutions, and cloud environments * Solid understanding of the OSI model, network design, and telecom installation workflows * Experience with financial modeling, ROI calculations, pricing, and profitability analysis * Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Visio) and mapping/GIS tools Skills & Competencies: * Proven people leader with experience managing geographically dispersed teams * Strong communicator with the ability to translate technical concepts to non‑technical audiences * Highly organized, analytical, and comfortable managing multiple priorities * Collaborative, adaptable, and solutions‑oriented * Demonstrates integrity, accountability, and a customer‑first mindset About Segra: Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 20,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years.  At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions. Benefits Overview: Segra offers a very robust benefits package to our full-time employees, some of which include: Medical, dental, vision insurance Life insurance 401(k) match Flexible Spending/Health Savings Accounts Tuition and gym reimbursements Vacation/PTO, paid holidays, floating holidays Volunteer days, parental leave Legal, accidental, hospital indemnity, identify theft, pet insurance Our Commitment to Equality: Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Salary Range: $129,000 - $150,000 + Commission Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

FEQ127R195 We are looking for a Director, Field Engineering to join our world-class hyper-growth organisation. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects focusing on complex accounts, helping to drive our expansion in the Asean region. Your experience in partnering with sales organisations will help to grow consumption, whilst coaching new sales and pre-sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. This role will report to the Technical GM, Asean and Greater China Region. The impact you will have: * Hire and manage first line Managers and a growing team of technical pre-sales Solutions Architects * Build a collaborative culture within a rapid-growth team to embody and promote Databricks' customer-obsessed, teamwork and diverse culture * Support our growing consumption business focusing on customer value and supporting your SA team in this motion * Support increased return on investment of Solutions Architect involvement in sales cycles * Create trust-based relationships with customers for the long term and understand category-specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts * Promote a solution and value-based selling field-engineering organisation * Display an understanding of business needs and revenue potential for accounts in the assigned region * Build Databricks' brand in the Asean region in partnership with the Marketing and Sales team What we look for: * 5+ years of second-line leadership experience, manager of managers with teams of 20+ individuals * Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience of the EMEA region * Ability to elevate the engagement with a track record of driving large transactions and high growth customers  * Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach  * Proven track record of transformational success and delivery of customer value * Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Engineering, Marketing) * Experience in complex strategic accounts generating +$1M ARR * Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models * Great at instituting processes for technical field members to improve efficiency * Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.