Central Relationship Manager - Squad Lead

Mortgage Advisor We are looking for a motivated and customer-focused 1st Charge Advisor to join our growing ClearScore Home Lending team. This role is central to helping customers make confident financial decisions by supporting them through the first charge mortgage journey, from initial enquiry through to completion. You’ll combine strong regulatory knowledge with a customer-first mindset to deliver tailored mortgage solutions while ensuring the highest standards of compliance and customer outcomes.   What you will be doing: * Conduct detailed fact-finds to understand customer circumstances and provide suitable, compliant mortgage recommendations. * Provide clear, compliant information and guidance in line with FCA regulations. * Recommend suitable first charge mortgage products. * Package and submit applications accurately to lenders. * Liaise with underwriters, solicitors, valuers and other third parties to progress cases. * Maintain accurate and detailed customer records on internal systems. * Ensure all compliance documentation is completed to required standards. * Meet agreed KPIs including conversion rates, quality standards and customer satisfaction. * Deliver excellent customer service throughout the mortgage journey. * Keep up to date with lender criteria, regulatory changes, and market developments.   Skills we'd love you to have * CeMAP 1 qualified (or equivalent). * Experience working within the UK mortgage market (first charge). * Strong understanding of FCA regulation and Treating Customers Fairly (TCF) principles. * Experience conducting fact-finds and affordability assessments. * Excellent communication and interpersonal skills. * Strong organisational skills and attention to detail. * Ability to manage a pipeline of cases effectively. * Comfortable working to targets in a regulated environment. Desirable: * Fully CeMAP qualified (or equivalent). * Experience using mortgage sourcing systems. * Experience working with a variety of UK lenders. Why ClearScore? ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions. Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth. If you feel like this could be the place for you, apply and our Talent team will be happy to share more. Benefits: * 25 paid holidays and a “duvet day” on your birthday * Hybrid Work Environment * Private health and dental cover - including mental health support through Bupa  * GP office visits * Life assurance scheme * Up to 4% matched pension * Regular Lunch and Learns with guest speakers * Dog-friendly office * Daily breakfast and free snacks * Access to discounts via Cobens Extras  * Free sports and social clubs * Continued investment into learning and development  * Leadership-led training * In-house psychotherapist * Financial coach to help you plan and achieve your goals * No clock-watching culture * Generous maternity and paternity plans * Culture and inclusion representatives * Transparent pay structure and a career growth plan   Equal Opportunities ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Our Hybrid Model   We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. * Minimum 3 days per week in-office We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You: * Flexibility to manage your work and life * Dedicated in-office days for team building and collaborative projects *  Office facilities (with plants!) designed for productive interactions * Clear expectations and support for maintaining our hybrid schedule We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.     Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.

HEAD OF PARTNERSHIPS 📍Manchester | 💰 Salary dependent on experience About Street Group Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology. Partnerships are central to how we grow: the more valuable and connected our ecosystem, the stickier and more useful our platform becomes for agents. As our first dedicated partnerships hire, you'll set the strategy whilst staying hands-on - building the function from the ground up, closing the early partnerships yourself, and creating the playbook and processes that scale it. You'll own partnerships end-to-end and have autonomy to define what "good" looks like here. You'll be the sole owner of partnerships at a pivotal growth stage, with a direct line to leadership and real influence over company direction. Expect to move between big-picture strategy and rolling up your sleeves on individual deals - often in the same day. Success in year one looks like a defined strategy, a working operating model, and a first cohort of live, revenue-generating partnerships you've closed yourself.   What You'll Do * Build the strategy and the function - define and own our partnerships strategy, aligned to company growth goals, and decide which partner types and verticals to prioritise first. * Grow the partner ecosystem - recruit and onboard PropTech providers to build integrations with our platform (e.g. an app marketplace/API ecosystem), giving agents more of the tools they use in one place, and develop relationships with third-party, industry-adjacent providers who work with or add value to shared customers. * Drive commercial results - own partner-driven growth targets and be accountable for the revenue and pipeline partnerships generate. * Work cross-functionally - partner closely with Product and Engineering to prioritise/develop integrations and shape the partner/developer experience. * Set up to scale - build the enablement, tooling and processes that let partnerships grow beyond you. Who We're Looking For * Proven track record building and closing partnerships in B2B SaaS - including technology/integration or channel partnerships. * Genuinely comfortable as a player-coach: happy to build process and personally do the deals. * Strong commercial and negotiation instincts; can structure deals and speak credibly to revenue. * Cross-functional operator who works naturally with Product, Sales and Marketing. * Comfortable with ambiguity and building from a blank page - you see the absence of existing structure as an opportunity, not a blocker. * Excellent relationship-builder who can earn trust with senior stakeholders at partner companies. Bonus Points * Experience in PropTech, or selling to/partnering within the property or estate agency sector. * Familiarity with marketplace or API/ecosystem partnership models. * Experience as an early or founding hire in a function. Why Join Us? 💥 A role with genuine commercial impact – you won’t be a support function here 🤝 Direct access to the Co-Founders and leadership team 🏆 The best products in the market 📈 Competitive salary with scope to grow the role as we scale 🏠 Hybrid working from our Manchester office 🏖️ Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) 💪 Joining a culture that supports your development and encourages growth 📚 £500 yearly L&D budget for your career development 🎂 Your birthday on us - we pay, you stay away 🙋 'Give something back' - 2 paid days volunteering on us 👶 Enhanced maternity, paternity & adoption pay 🧠 Mental health & well-being support via Health Assured 🧘 Regular well-being initiatives 🕒 Flexible working hours 🚂 Public transport season ticket loans 🌷 Paid menopause leave 🌞 Holiday buying scheme 🚀 Joining a new team in an exciting business with huge ambition 👥 Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day 👩🏿‍💻 A chance to work on cutting-edge technology 🐶 Comfortable, relaxed office space - office dogs welcome! 🍻 Fully stocked fridge and beers (or an alternative) on us every Friday afternoon 🎊 Company and team off-sites, events and happy hours 🚴 Cycle to work scheme 🚗 Electric car salary sacrifice scheme 🌍 Feel good about sustainability - we're a climate-positive company! Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and were about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Salary As this is the first time we've hired for this role, we're open to hearing salary expectations. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process 3 stages = An introductory call with one of our Talent team > Technical Interview > Values interview. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know. A note on using AI in your job application As a fast-moving and rapidly evolving tech company, we embrace the advantages of AI and encourage its use throughout our application process. However, our goal is to get to know and hire the authentic you - your skills, experience, and values. We don’t want to hire an AI-generated version of you. We consider AI to be a valuable tool, not something that should overshadow you as an individual. How we use AI in the hiring process Candidate experience is really important to us, and our Talent team use AI notetakers on interviews so that they can focus purely on their conversation with you. All decisions are made by humans - not AI. Let us know if you have any questions!