Franchisee Manager, Enterprise QSR

Franchisee Manager, Enterprise QSR (UK and Ireland)   Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo's marketplace, shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand, this is the team for you.   The Role   As Franchisee Manager, you will be Deliveroo's main commercial presence on the ground across your region, looking after some of our largest and most complex franchise networks, including the UK's biggest QSR brands. You will be responsible for growing franchisee advertising impact, raising operational standards, and building strong relationships with franchise operators that drive real growth.   You will:   * Own your portfolio: You are responsible for a large, multi-brand franchisee portfolio across your region. These are your accounts. You run the relationships, you own the numbers, and you are the person operators call. * Onboard new sites: Get new franchisees and newly opened sites set up properly. As brands grow, every new operator needs to understand the platform, know the standards, and have a relationship with you before problems arrive. * Grow advertising impact: Help franchisees grow their business through Deliveroo advertising. Most operators are only scratching the surface of what ads can do, and your job is to change that through consultative conversations about driving growth. * Raise operational standards: Work with franchisees to close operations gaps that impact rider and customer experiences. You are the person who makes it happen on the ground. * Build the local promo plan: Work with each franchisee to shape the promotional activity that suits how they trade, and how they can maximise growth. * Work with the national team: What you do in the field should drive the national strategy. You will ensure the national strategy is executed with excellence across your franchisee portfolio. * Report and track: Keep your weekly tracking up to date, present your region's performance every month, and contribute to quarterly business reviews. You will be a key part of your partners success   The Candidate:   This role suits someone who combines genuine commercial hunger with the ability to build trust quickly across very different franchise operators, from a multi-site owner running several restaurants to a network manager covering a whole region. You are comfortable in the field, self-directed, and able to hold your own in commercial conversations without always having a senior sponsor in the room. You understand that great relationships and great commercial outcomes are not in tension.   The desired skills/experiences include:   * Commercial foundation: 2 or more years in field sales, territory management, account management, or franchise support. Experience working with or within QSR or franchise businesses is strongly preferred. You understand how operator economics work and how commercial decisions get made at franchisee level. * Data fluency: Confidence reading dashboards and drawing your own conclusions. You will not need a data team to tell you where your portfolio is underperforming. You will already know, and you will walk into franchisee meetings with the numbers that make the case. * Field credibility: A proven ability to build genuine relationships at business owner level. As comfortable sitting down with a franchisee owner as presenting to a regional brand director. You earn trust through preparation and follow-through, not job title. * Commercial instinct: You understand how advertising investment relates to growth, and you can make that case convincingly to a sceptical franchisee. You do not just take orders. You sell, influence, and bring partners with you on the journey. * Resilience and pace: This is a field-based role with significant travel. You thrive on variety and manage your own schedule effectively. * Team player: You take direction stakeholders, and you share what you learn on the ground quickly. The whole team is better when you bring back what you are seeing. * Organisation: Able to manage a large, geographically spread portfolio across several brands at once, knowing when to escalate, when to solve things yourself, and how to communicate clearly without creating noise.   Why Join Us?   At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:   🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.   We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.   Our Global Structure   Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.   Diversity, Equity and Inclusion   At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Digital Marketing Manager, Enterprise Organic Growth   Founded in 2019, Corus Orthodontists is one of the fastest-growing orthodontic partnership networks in North America.  Our network is owned and operated by doctor partners who share a deeply collaborative spirit, an unwavering ambition to provide the world’s best patient care, and an innate growth mindset.  We created Corus to be the place where doctors and their teams truly share in each other’s success and improve the quality of patient care by coming together as true partners.  We believe that those who go together, go further. The Opportunity: As the Digital Marketing Manager – Enterprise Organic Growth, you'll lead the digital experiences that shape how patients discover, evaluate, and choose our practices. You'll own the strategy and performance of our websites, Google Business Profiles, reputation management, review generation, and local SEO across a growing network of more than 55 orthodontic practices. Working cross-functionally with internal stakeholders and agency partners, you'll identify growth opportunities, prioritize digital initiatives, and build scalable programs that improve organic visibility, patient conversion, and the consistency of our digital presence across the network. You'll also serve as a trusted marketing advisor to our practices—guiding website launches, presenting digital strategies and performance insights, leading educational sessions, and ensuring practices feel informed, supported, and confident throughout the process. What You Will Love About Corus: * Being part of a collaborative and engaging team that prioritizes employee development. * Learning from an experienced team of professionals. * A competitive total rewards package with an employee benefits program that includes comprehensive medical, dental and vision coverage, and an employee & family assistance program. * This is a permanent, full-time role with a flexible work structure where team members can choose to work remotely or from the office, depending on location and personal work preferences. What You Will Love Doing: Enterprise Website Strategy & Optimization * Own the strategic roadmap for Corus' website ecosystem, identifying enhancements that improve patient experience and conversion. * Partner with agencies to oversee website migrations and upgrades across a multi-location network, delivering scalable, high-quality solutions. * Translate business needs into clear website priorities, recommending new content, service pages, and other improvements that strengthen digital performance. * Oversee website governance and project execution, ensuring requests are appropriately prioritized, routed, and completed. LOCAL SEARCH, LISTINGS & ONLINE REPUTATION MANAGEMENT * Drive the health and performance of business listings and local search visibility across 55+ practice locations. * Partner with agency teams to strengthen online reputation across the network. * Evaluate emerging search trends, including AI-powered search experiences, and recommend initiatives that increase visibility and patient discovery. * Establish enterprise standards for listings, digital profiles, and reputation management to ensure high performance across all markets.   Performance & Growth * Own project execution within Asana, creating project plans, coordinating cross-functional workstreams, and improving templates for repeatable success. * Establish the performance framework and build scalable reporting for Corus' digital ecosystem, defining KPIs and success metrics across organic growth. * Leverage data and analytics to uncover trends, identify opportunities, and prioritize initiatives that improve visibility, engagement, and patient acquisition. * Evaluate the effectiveness of digital programs, recommending continuous improvements based on performance data. AGENCY MANAGEMENT & PRACTICE PARTNERSHIP * Serve as the Corus liaison for digital initiatives, partnering directly with doctors, practice managers, and operational leaders. * Serve as the primary relationship manager for web, listings, and reputation management agency partners. * Work cross-functionally to prioritize scope and project roadmaps, ensuring agency efforts align with organizational goals. * Continuously evaluate performance, identifying opportunities to improve processes, scalability, and overall return on investment.   All About You: * Bachelor's Degree in Marketing, Communications, or related field. * 5–8 years of experience managing digital marketing programs that drive organic visibility and patient acquisition. * Experience supporting multi-location brands, franchise, or enterprise digital marketing programs required (Dental Service Organization experience strongly preferred). * Familiarity of AI search optimization — how LLMs surface brand information and how to structure content to influence that presence. * Strong project management skills required with experience using platforms such as Asana, Monday.com, Teamwork, or similar. * Experience leading external agencies or vendor partners to deliver strategic initiatives and business outcomes. * Analytical mindset with experience using data, KPIs, and reporting to inform decisions.   As part of the final interview process, selected candidates will be asked to provide examples of completed project deliverables.   #BIZ