Customer Service Specialist – Heltid (Danska/Svenska)

About the Company You will be proivided with more information regarding the company during the recruitment process. Asta Agency is partnering with the company in this recruitment process. The recruitment is managed by Asta Agency, and you will be directly employed by the company upon successful placement. About the Position As Finance Director, you will become the analytical and commercial-finance engine of the Group’s continued development. The role is ideal for someone who wants to work close to the business while taking clear responsibility for translating complex financial relationships into relevant decision support for the CEO, the board and external financial stakeholders. You will be responsible for the Group’s financial planning and analysis, liquidity forecasting, budgeting, forecasting and ongoing reporting. Transactional finance and group consolidation are handled by an external provider, while your focus will be on ensuring quality, challenging assumptions and creating a clear overall picture of the Group’s financial position. You will work closely with the company’s two Managing Directors of their two business units. You will also be an important partner in matters related to investments, profitability, pricing, refinancing and business development. Your main responsibilities will include: Driving the Group’s FP&A agenda, including budgeting, forecasting and scenario analysis. Building, developing and maintaining the Group’s financial models for profit and loss, balance sheet and cash flow. Owning short- and long-term liquidity forecasting, as well as ongoing monitoring of cash flow and working capital. Preparing monthly reporting and Board materials with clear analysis, variance explanations and recommended actions. Acting as a business partner to the Managing Directors in matters related to margins, cost control, investments and performance accountability. Ensuring quality, structure and timely delivery from the external finance provider. Supporting refinancing, capital-structure changes and corporate transformation through robust models and analysis. Qualifications and Characteristics To thrive in this role, you are analytical, commercially minded and comfortable working with complex questions. You have a structured approach, high integrity and the ability to shift between strategic perspective and detail when needed. You are a clear communicator who can explain financial relationships in a way that creates understanding and momentum among senior management, the board and the business. You enjoy an environment where much is still being developed and where you are expected to create structure, priorities and progress. At the same time, you are pragmatic and solution-oriented, with a natural willingness to take ownership of both quality and delivery. In addition, you have: Experience from roles within FP&A, business controlling, commercial finance or similar. A strong understanding of profit and loss, balance sheet and cash-flow analysis. Advanced skills in financial modelling and Excel. Experience of budgeting, forecasting, scenario analysis and decision support. Experience of working closely with a CEO, executive team, Board or other senior decision-makers. Strong ability to use AI-enabled tools in financial analysis, modelling, reporting and quality assurance. Excellent communication skills in Swedish and English, both written and spoken. Meritorious experience Experience from manufacturing, life sciences or another regulated industry. Experience of refinancing, transactions, ownership changes or a business undergoing transformation. Experience working across multiple legal entities and in an environment involving both SEK and DKK. Experience of managing or coordinating an outsourced finance function. A relevant academic degree in finance, accounting, economics or another quantitative discipline. Additional Information Start: By agreement Location: Malmö, with some travels in the region. Scope: Full-time Salary: By agreement We apply ongoing selection in this recruitment process, which means the position may be filled before the final application date. We therefore recommend submitting your application as soon as possible. If you have any questions regarding Asta Agency’s recruitment process, please do not hesitate to contact us at ellen@astaagency.se. About Asta Agency Asta Agency is a recruitment and staffing company helping businesses across Sweden find the right professionals, with a primary focus on Stockholm, Gothenburg, and Malmö. We recruit and provide consultants within sales, marketing, HR, customer service, finance, administration, IT, and tech – both specialists and generalists. With a strong focus on quality, long-term partnerships, and smart solutions, we support both companies and candidates in taking the next step. Learn more about how we work with recruitment, staffing, and temp-to-perm solutions at astaagency.se.

Strong governance and effective controls are fundamental to how we operate and succeed as a bank. You will therefore join an organization with a strong regulatory focus, where compliance is a top priority and there is a clear ambition to always do things the right way. Get an idea of the role You will be a key part of our Governance team, responsible for strengthening internal controls, supporting effective process management, and ensuring compliance with both internal policies and external regulations. As a Regulatory Specialist, you play an important role in ensuring that the bank’s governance framework and operational processes remain efficient and aligned with regulatory requirements. Working closely with the business, you help strengthen the control environment and drive meaningful improvements across processes and ways of working. Key responsibilities Coordinate horizon scanning, implementation and follow-up of regulatory requirements Develop, maintain, and ensure effective management of governance documents (policies, instructions, routines) Support the business with process mapping, controls, RACI models, and governance structures Lead projects and initiatives to strengthen internal controls, risk management, and compliance culture Prepare governance reporting and present materials to management and committees Contribute to digitalization and AI initiatives within governance and process frameworks On a personal level With a proactive and positive approach, you navigate complex environments and manage multiple priorities with confidence. You take clear ownership of initiatives, operate independently, and adapt easily to changing circumstances. Hands-on and action-oriented, you are unafraid of challenging existing ways of working to enhance efficiency and drive continuous improvement. You thrive in a dynamic and regulated environment where your balance of structure and flexibility makes a real impact. We believe you bring: At least 5 years experience from internal audit, regulatory or governance advisory, or a similar role within financial services or insurance. A background in Risk or Compliance is also highly relevant, particularly if you are interested in working more operationally with these topics. Experience with governance frameworks, document hierarchies, and process development Experience managing risk, incidents, and compliance requirements Proven ability within project and stakeholder management Interest or experience in digitalization and AI applied to governance or process work Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1