Senior Product Manager (Enterprise Software & ERP Systems)

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.   The Role AXS is seeking a Senior Software Architect to shape the foundation of our next-generation ticketing platforms and experiences. As a key member of our global architecture team, you'll set the vision for systems that power millions of transactions worldwide—designing solutions that are not only robust and scalable, but transformative for fans and clients alike. This is a role for a strategic thinker who thrives on tackling complexity, working across diverse tools, languages, and platforms to bring clarity and cohesion to our technology landscape. You'll collaborate with teams across engineering, product, and business to ensure that every system we build aligns to a bold, forward-looking technical strategy. Above all, you'll help chart the course for the future of live entertainment technology—creating architectures that are elegant, enduring, and built to inspire. What Will You Do? * Own architecture responsibilities and collaborate with senior architects and engineers to establish holistic enterprise architecture. * Perform architectural and code reviews for applications and ticketing systems. * Translate product and business requirements into scalable architectural designs aligned with broader strategic goals. * Guide engineering teams through development lifecycles to ensure implementation of best practices and scalable frameworks. * Architect enterprise-level solutions for internal systems and external partner integrations. * Evaluate emerging technologies and propose improvements to drive high-performance, reliable applications. * Define architectural roadmaps and drive consensus across engineering and product teams. * Mentor engineers and evangelize technology best practices across teams. * Balance strategic system-wide design with hands-on technical execution. * Reinforce sound decision-making and adherence to high standards in technical design and code quality. * Support end-to-end delivery of projects and technical initiatives. * Stay ahead of industry trends through research, learning, and prototyping of emerging technologies. What Will You Bring? * 5+ years of experience architecting and delivering software solutions and platforms. * Experience with React.js and TypeScript is a plus. * Experience with streaming platforms and event-driven architecture (e.g., Kafka). * Experience with infrastructure and cloud technologies (Terraform, AWS, Kubernetes). * Strong foundation in application architecture with understanding of front-end and back-end systems. * Expertise in service-oriented architecture and web services. * Proven experience building large-scale, high-performance transactional systems. * Proficiency in backend development with .NET and Node.js. * Skilled in working with relational databases (PostgreSQL, MySQL, Oracle, Microsoft SQL Server). * Familiarity with NoSQL and search platforms (e.g., Elasticsearch, OpenSearch, DynamoDB, Redis). * Strong knowledge of application security best practices.   Pay Scale: $165000 - $180,000 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.   What’s in it for You? * Extraordinary People – we’re not kidding! * Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world. * Development and Learning – Opportunities for learning and leveling up through training and education reimbursement. * Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.     Curious about the typical interview process for this position? Here's what to expect: * Stage 1: 20-30 preliminary interview  * Stage:2: 45-min Hiring Manager Interview  * Stage 3: 30-min open discussion interview  * Stage 4: 90-min technical interview   * Stage 5: 30-min Executive Interview     *Employer does not offer work visa sponsorship for this position.   *There will be an in-person onsite component as part of our interview process.     More about AXS AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  To learn more about our culture and values, visit: https://solutions.axs.com/careers/   More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. AEG's policy is to hire the most qualified applicants.  We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.    #LI-Hybrid

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.     AXS is seeking a Sr. Software Engineer II - Full Stack to contribute to the design and development of core ticketing platforms. This role is ideal for an engineer who thrives in a complex enterprise environment and is comfortable working across modern web technologies, services, APIs, and integrations in support of high-demand, global use cases. In this role, you will build and scale consumer-facing and B2B web applications, with ownership across front-end experiences, back-end services, and data integrations. You will partner closely with product, design, and engineering teams to deliver reliable, high-quality web experiences while helping shape technical decisions and improve the platform over time. As a senior individual contributor, you will contribute hands-on to implementation while also influencing architecture, guiding technical direction within your team, and helping drive alignment between engineering efforts and business goals. WHAT YOU’LL BE DOING * Act as a deep domain expert and go-to engineer in a critical area of the platform. * Lead technically complex initiatives from design through delivery, ensuring scalability, reliability, and performance. * Design cross-team solutions and influence architecture and technical direction across the organization. * Own features and systems end-to-end, including technical design, implementation, testing, and production support. * Build and evolve scalable, maintainable, and high-performing web experiences for global ticketing platforms. * Partner closely with Product, Design, and engineering stakeholders to deliver intuitive, accessible, and responsive customer-facing applications. * Apply full-stack engineering best practices across service design, API contracts, component architecture, performance optimization, accessibility, testing, and maintainability. * Build scalable modules for internal applications and external partners. * Create and evolve services and APIs that power mission-critical infrastructure. * Proactively identify and implement improvements in performance, stability, maintainability, process, and tooling. * Participate in design and code reviews to ensure best practices and high-quality code. * Collaborate effectively with architects, engineers, business analysts, product managers, and project managers to deliver innovative solutions. * Mentor and guide engineers across multiple teams, contributing to technical growth and engineering excellence. * Work with third parties and security stakeholders as needed to deliver integrated and secure solutions. WHAT TO BRING * 6+ years of professional software development experience. * Strong experience with web technologies, including HTML, CSS, JavaScript, and TypeScript. * Experience with modern frameworks and interfaces such as ReactJS or NextJS. * Proficiency in C# and .NET Core, including its ecosystem. * Solid technical foundation in building Single Page Applications and modern full-stack web applications. * Experience designing and operating distributed, high-throughput, low-latency services and RESTful APIs at scale. * Experience working with relational databases such as Microsoft SQL Server, Oracle, MySQL, or PostgreSQL. * Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders. * Demonstrated ability to take initiative, stay accountable, and work effectively in a fast-paced environment. * Proven record of mentoring peers, contributing to technical discussions, and influencing engineering decisions within and across teams. NICE TO HAVE * Experience with AWS and infrastructure as code. * Experience building large-scale, high-performance transactional systems and platforms. * Experience with open-source technologies such as NodeJS. * Experience building and deploying reusable JavaScript modules and Micro Front Ends. * Experience building mobile and responsive user interfaces. * Experience with cloud platforms and containerization/orchestration such as Docker and Kubernetes. * Experience with Git and CI/CD. * Experience with event-driven technologies such as Kafka. * Experience with TDD and/or BDD. * Experience using NoSQL databases such as Elasticsearch or AWS DynamoDB. * Experience in the ticketing industry, inventory management systems, or e-commerce.   At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.    Pay Scale: $145,000-$165,000 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.   *Employer does not offer work visa sponsorship for this position. *There is an onsite interview required as part of our process.      What’s in it for You? * Extraordinary People – we’re not kidding! * Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world. * Development and Learning – Opportunities for learning and leveling up through training and education reimbursement. * Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.   More about AXS AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  To learn more about our culture and values, visit: https://solutions.axs.com/careers/   More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.     AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.      #LI-Hybrid