Senior Engineering Technician (Mechanical Systems)

Position Summary: * Performs technical support to customers at their manufacturing facilities including machine tool troubleshooting, repair, and installation of electro-mechanical systems, subsystems and components. * Professionally interacts with customer personnel including shop floor maintenance technicians, supervisors, and machine operators.  Effectively communicates to remote support staff at Gleason including service team members, supervision, and engineering to gather technical information.  Professionally and thoroughly document troubleshooting steps, findings, and repairs implemented.  Actively communicates status and planned next actions to customers, keeping them informed of repair status. *  Performs extensive travel domestically and internationally including multi-week deployments for service projects and/or machine installations.   Job Responsibilities: * Maintain the highest level of integrity and trustworthiness in all actions and personal behaviors.  Continually apply a high level of personal accountability to drive closure to customer issues. * Work interdependent with customer personnel, 3rd party electricians, mechanics, millwrights, senior Gleason service or application engineers and other skilled trades to complete tasks of a project and/or machine tool cell installations. * Perform service and travel activities according to company policies and safety standards.  Understand and practice governing safety requirements within Gleason facilities and/or those in affect at customer plants. * Continuously improve personal and technical skills to service machines to customer’s satisfaction by keeping current with product technology as measured by ability to troubleshoot various machine models. * Trouble-shoot, repair, and replace electrical systems and sub-systems with a sound understanding of complex circuitry including components such as; CNC drives/amplifiers, servomotors, PLC’s, glass scales, rotary encoders, safety switches, and similar electrical/electro-mechanical components employed in advanced machine tool systems. * Communicate, both verbally and in written format(s) the status of machine trouble-shooting, repair, and operation professionally.  Manage on-site (at customer) interactions, using a fact-based communication style including detail of accomplished tasks, results, next steps, and associated timelines for next activities. * Provide coaching and informal training to customer personnel regarding the efficient and effective use and maintenance of Gleason products.   Qualifications (Knowledge, Skills & Abilities): * Basic Computer skills including use of Microsoft Excel, Word, and Outlook.  Ability to use Concur web-based online expense reporting system to reconcile weekly expense bills in accordance with Corporate expense policy.  Ability to use SAP quality system tools (ITL’s and OSAR’s) to report machine issues during the commissioning of machine tools. * Highly precise and written and verbal communication skills with the ability to communicate professionally to customer maintenance and management personnel as well as internal Gleason technical personnel. * Self-starter and motivated with the ability to manage various phases of troubleshooting, repair, and reporting in an environment of high urgency and multiple priorities. * Assertive, creative, decisive, and self-confident with a professional appearance and demeanor leading to the development of sound customer relationships and mutual respect. * Detailed working knowledge of blueprint and schematic reading for hydraulic, pneumatic, electrical, and mechanical systems with complexity typical of CNC machine tool applications. * Excel at “hands-on” troubleshooting and repair of machine tool systems. * Able to determine tools and equipment required to perform scope of work.   Preferred Education/Training/Experience: * Associates Degree (A.S.) from an accredited two year technical program, Bachelor’s Degree (B.S.) considered a plus. * 3year(s) related experience in CNC machine tool trouble shooting, repair and/or maintenance function.   Computer Skills: * Microsoft Office (Word, Excel, PowerPoint) * Outlook * Internet * Familiarity with SAP   Travel Requirements: * Minimum 36 weeks per year

LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Centre sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach.  As an Intern at LotusWorks, you will have the opportunity to work closely with our experienced team and gain practical knowledge. This internship is a fantastic opportunity for soon-to-be graduates and recent graduates to kickstart their careers.  RESPONSIBILITIES: * Support the Electrical & Instrumentation (E&I) team in the safe and effective operation, maintenance, and troubleshooting of facility systems across electrical distribution, instrumentation, and control networks. * Assist senior technicians with preventive and corrective maintenance (PM/CM) tasks on electrical panels, switchgear, variable frequency drives (VFDs), sensors, transmitters, and instrumentation devices under supervision. * Participate in equipment inspections and field verifications, ensuring safe work areas, proper PPE use, and compliance with site safety standards (LOTO, arc flash, confined space, etc.). * Learn and apply basic electrical measurement and diagnostic techniques (voltage, current, continuity, insulation resistance) under mentor guidance. * Support instrumentation calibration and verification for transmitters (temperature, pressure, flow, level, conductivity, pH), following standard calibration procedures. * Assist with the setup and execution of infrared (IR) scans, vibration checks, and panel inspections, learning to identify abnormal conditions or potential reliability risks. * Record and document readings, results, and maintenance data in the Computerized Maintenance Management System (CMMS) such as Maximo, ensuring accurate data entry and closeout tracking. * Shadow technicians and engineers to gain an understanding of system operation, control sequences, and instrumentation architecture within semiconductor facility environments. * Support the review and update of maintenance documentation, schematics, and calibration logs, learning proper document control practices. * Assist with the installation, wiring, and termination of new instruments or control devices under the supervision of a qualified technician. * Observe and participate in equipment startups and functional tests, learning the steps of safe energization and control loop verification. * Learn and practice proper use and care of test equipment, such as multimeters, calibrators, loop testers, and IR cameras. * Participate in daily shift passdowns, toolbox talks, and safety meetings, contributing to discussions on work planning and safe work practices. * Support spare parts inventory and tool management, ensuring materials are organized, labeled, and returned to designated locations. * Assist in developing and maintaining instrumentation tags, calibration databases, and equipment lists to support traceability and accuracy. * Engage in on-the-job training and mentorship sessions with senior E&I staff to build technical, procedural, and safety competencies. * Follow all EHS and electrical safety protocols, immediately reporting hazards, near misses, or unsafe conditions to supervision. * Learn the fundamentals of process instrumentation within UPW, Wastewater, and Mechanical Utility systems, developing familiarity with how electrical and control systems interface with facility processes. * Support troubleshooting activities by observing diagnostics, learning to interpret trends, alarms, and control loop behaviors. * Participate in assigned engineering or improvement projects, collecting data, assisting with test execution, and contributing to documentation. * Maintain a clean, organized, and professional workspace, ensuring all work areas are left in safe and orderly condition after tasks. * Demonstrate initiative, curiosity, and teamwork by actively engaging with mentors, asking questions, and seeking to understand system functionality and site operations. * Uphold LotusWorks’ culture of Safety, Quality, Reliability, and Learning, acting with professionalism and respect at all times * Any other duties or responsibilities that may be assigned to you in your role.  SKILLS REQUIRED: * 1–3 years of experience in Electrical and/or Instrumentation maintenance, facilities operations, or utilities systems preferred. * Familiarity with electrical and instrumentation systems. * Strong technical aptitude and willingness to learn advanced maintenance techniques. * Knowledge of safety procedures, including LOTO, confined space entry, and chemical handling (training provided). * Excellent attention to detail, documentation, and teamwork skills. * Strong communication skills and ability to follow directions in a team environment. * Ability to work in a fast-paced, mission-critical facility. EDUCATION / LICENSES / CERTIFICATIONS * High School Diploma or equivalent required. * Technical Certificate, associate’s degree, or training in Mechanical, HVAC, or Industrial Maintenance preferred. * Proof of education, licenses, or certifications required where applicable. BENEFITS: * Medical, Dental and Vision Insurance  * Life, Short-Term, Long-Term Disability Insurance  * Training and Education Assistance  * 401k Retirement Plan  * Extra Annual Leave with Years of Service  * Maternity/Paternity Leave  * Recognition Rewards   #INDHP #LI-DNP LotusWorks is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered.