Webinar Associate at HRtechX

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Are you a driven, customer-focused sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Sales Development Representatives (SDRs) play a critical role in building pipeline and driving revenue by acting as the first point of contact for prospects who have shown interest in our platform. If you have excellent communication skills, a sense of urgency, and a proven track record in sales or customer-facing roles, we want to hear from you.   Why Join New Relic? New Relic is the leader in observability and application performance monitoring. Our SDR team is at the forefront of our go-to-market strategy, partnering closely with both Marketing and Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth.   What you'll do * Respond quickly and effectively to high volumes of inbound marketing leads, including trial sign-ups, demo requests, webinar attendees, and website chats. * Qualify inbound leads through active listening and discovery calls, understanding customer pain points and aligning them with New Relic’s solutions. * Collaborate with Marketing and AEs to provide feedback on lead quality, campaign effectiveness, and ensure a seamless handoff of qualified opportunities. * Manage and organize your pipeline diligently, ensuring strict adherence to lead response SLAs (Service Level Agreements) and maintaining impeccable CRM hygiene. * Exceed daily, weekly, and monthly metrics, including qualified meetings booked and pipeline contribution, while delivering a stellar, frictionless customer experience.   This role requires * 1+ years of sales experience, preferably in a high-volume outbound prospecting role. * Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment. * A passion for sales, with aspirations to grow into a closing role. * Strong communication skills (written and verbal) with the ability to engage prospects at all levels. * Comfort with cold calling and a track record of exceeding targets. * Critical thinking skills to analyze customer needs and tailor messaging effectively.   Bonus points if you have * Experience in SaaS or technology sales. * Familiarity with CRM tools like Salesforce and sales engagement tools like Linkedin, 6sense and sequencing tools.  * Proven success in creating and managing outbound prospecting campaigns. * A customer-first mindset with enthusiasm for understanding technical solutions.   Please note that visa sponsorship is not available for this position. #LI-MM1 #LI-Hybrid   The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-Target Earnings Range $26.25—$33.93 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Strategic Account Manager Location: Saudi Arabia Remote. Most preferred location is KSA, but relevant candidates, located elsewhere across the Gulf Region will also be considered and are encouraged to apply. Job type: Full-time position.    Role’s overview: Edwards / Kidde Commercial UL, business brands of Kidde Global Solutions, Strategic Accounts organization is currently searching for a dynamic Strategic Accounts Manager (SAM) to manage and increase sales of fire alarm, air sampling smoke detection & emergency / mass notification solutions to clients in key verticals, including, but not limited to Data Center / Technology, Hospitality and Modular Construction. This is a remote field position and all locations will be considered. A person must be capable of flexibly pivoting across these verticals, adapting account strategies and stakeholder messaging to address the distinct buying processes, technical requirements and project delivery structures, unique to each segment. The primary responsibility of the Strategic Account Manager is to establish and nurture strong relationships with key stakeholders, while developing and executing Strategic Account plans that drive incremental sales through the Edwards sales teams and channel partner networks. Success in this role relies on a proven ability to forge strong connections with owners and executive decision-makers, including C-suite leaders, corporate headquarters personnel, consulting engineers, and general contractors or developers.    Key responsibilities: * Account Management: Build and manage relationships with key stakeholders across design, construction, ownership and operations to position Edwards solutions in new and replacement projects. Key stakeholders include: * * Data Center / Mission Critical: Engineering firms, hyperscale and colocation owners/operators and senior design, construction, project and operations leaders. * Hospitality  High End Residential: Brand and ownership executives, design and construction leaders, facilities teams, property managers and design consultants. * Modular Construction: Modular manufacturers, general contractors, developers and owners. * Manage relationships across large organizations and multi-site project portfolios. * Identify new opportunities, expand demand and grow market share within target segments. * Client Needs Analysis: Use consultative selling and active listening to identify priorities and recommend solutions that fit stakeholder needs. * Strategic Planning: Develop and maintain account plans aligned to customer goals, buying criteria and value drivers. * Assess client needs and support tailored solutions, specifications and presentations across varied project delivery models. * Partner closely with sales and technical teams to align strategies and deliver solutions that support customer goals across target verticals. * Advise engineers, architects and decision makers on standardization, fire and life safety requirements and applicable codes and brand standards.   Key requirements: * Min. Bachelor's degree. * Technical certification, associate degree (or higher) preferred. * 5+ years of selling experience, with strong preference for min. 2-3 years of executive/end client/C-suite level sales experience in fire/life safety (or equivalent type) industry. * Demonstrated experience / strong working knowledge in at least one of the following verticals: Data Center / Mission Critical, Hospitality or Modular Construction. * Demonstrated ability to engage C-Suite and Director of Engineering decision makers, understand customer business objectives, define relevant solutions, and communicate value-added benefit effectively. * Strong consultative selling skills and demonstrated ability to manage large, complex corporate accounts, across multiple simultaneous verticals. * Experience in a consultative selling environment; active listening skills to identify client needs, build long-term relationships and deliver tailored solutions that drive measurable business outcomes. * Excellent communication and collaboration skills.  * Fluent English and Arabic.  * Proficient in Microsoft O365 and collaboration/webinar tools (Zoom, Microsoft Teams, etc.) and SalesForce. * Valid driving license. * Willingness to intensively travel across the region (up to 70%).