
Palantir · London
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who n...
A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
We've been doing a lot of thinking as a team, and what we've landed on is that this person needs to be someone who takes ownership. Real ownership. Not just "I'll close the ticket", but "I'm going to make sure this never happens again" type of ownership. That's the kind of person we're looking for, and frankly, that's the kind of person who's going to thrive here at Palantir.
As an IT Support Engineer, you take real pride of our internal ecosystem, from individual workstations to conference rooms to the systems employees rely on every day. You're the person people turn to when something isn't working, whether they're at their desk, travelling, or preparing for an important meeting.
You're thorough when it comes to troubleshooting. You don't just close the ticket, you make sure the underlying issue is actually resolved. When something keeps coming back, you dig into why and strive to look for a permanent fix. You're proactive by nature and complacency isn't something you settle for, and it’s not something we settle for either. You're constantly looking for ways to eliminate friction, automate the mundane, and elevate the bar for TechOps.
People feel comfortable coming to you with problems because you're approachable and follow through. You're familiar with the needs of executives and senior staff, and you check in proactively when you know something critical is on the horizon like a board meeting, an earnings call, an internal conference or a big reveal rather than taking a back seat.
What sets you apart is how much you care about the growth of the people around you. When you work through a tough ticket with a colleague, you make it a teaching moment. When you solve something new, you document it and share it because the goal isn't just to fix the problem in front of you, it's to make the whole team more capable. You firmly believe that good support scales when knowledge is shared freely, and you lead by example on that.
Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife Opening from Hybrid Template - London (4 days per week). Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can’t do this without you. About the Role As the Operations Engineer – Mechanical, EMEA (SME), you provide mechanical technical authority across our regional data centers. You will define and drive the mechanical operations philosophy and standards, support Regional Technical Managers and site teams as an escalation point during incidents, and provide input to design and commissioning to ensure systems are operable, maintainable, and resilient throughout the asset lifecycle. The role balances safety, availability, cost, and customer/SLA requirements and partners closely with design & construction, facility management, OEMs, and contractors. Main Responsibilities This position will have overall responsibility for all mechanical aspects of our regional data centers including, but not limited to, planned and corrective maintenance, technical documentation, review of proposed operational procedures, initial analysis of in-service failures, associated project work, and overall system health. The Operation Senior Engineer is responsible for the evaluation and rollout of engineering initiatives along with leading small to medium-scale projects. Interacts with internal and external teams, including design and construction management of new facilities and Yondr facility management and operations. This position coordinates with other regional operational engineering roles and is a member of the global operational engineering within Yondr. * Provide mechanical technical subject matter expertise (SME) across the region, including cooling plant, airside systems, hydronic systems, and associated sequence of operation. * Develop and drive the overall philosophy and standards for site mechanical SMEs, including guidance for SOPs, MOPs, and EOPs and mechanical portions of technical documentation. * Serve as the regional mechanical technical authority during incidents, providing remote/on-site escalation support, recommending response and recovery actions, and supporting the site incident commander to restore systems safely and rapidly while managing risk and customer/SLA impacts. * Provide specific technical input to root cause analyses (RCAs), including failure mode assessment, contributing factors, corrective/preventative actions, and assist with managing third-party experts in RCAs as needed. * Review non-routine/high-impact maintenance and change activity (including contractor RAMS) to ensure appropriate risk controls, method, temporary configuration, and return-to-service criteria. * Provide operational input to design, construction, and commissioning for existing and new facilities, ensuring operability, maintainability, and alignment with the mechanical operations strategy. * Represent Yondr Operations during the commissioning activities ensuring readiness to operate and handover acceptance criteria are met for mechanical areas. * Oversee post-delivery mechanical and controls-related technical items/changes to ensure no adverse impact to system availability or customer SLAs as tenants implement changes throughout the site lifecycle. * Lead/enable lifecycle management for mechanical assets, including evaluation of solutions, repair/replacement strategies, and inputs to capital planning. * Develop, review, and maintain up to date the maintenance philosophy beyond e.g. preventative maintenance strategy (pre and post warranty scope, maintenance intervals), OEM alignment, and spares philosophy/critical spares. * Assist sites as the technical interface with OEMs and vendors for chronic issues, design defects, firmware issues/updates, sequence changes, etc. * Review, develop (as needed), and deliver mechanical technical training to reduce reliance on external training providers and build capability within site teams. * Coordinate with overall operational engineering team and Critical Environment Management (CEM) team to maintain a knowledge base of standard fixes, known failure modes, lessons learned, technical bulletins, and overall data center mechanical knowledge. * Attending required meetings with key stakeholders to represent Operations in technical discussions. * Maintain effective administration of projects and core responsibilities, including timely documentation and stakeholder updates, to ensure transparency on the mechanical scope described above. * Maintain strong Health & Safety awareness in all operational engineering activities. * Other tasks as assigned. Qualifications and experience * Bachelor’s degree in an applicable engineering field preferred, experience would be considered in lieu of a Bachelor’s. * 8 -10 years of relevant experience (with 5+ years of experience working in data centers and/or critical environments preferred). * Demonstrated skills and experience in the design, maintenance, and operation of critical mechanical systems in critical environments, preferably data centers (e.g., chillers, CRAH/CRAC, cooling towers/dry coolers, pumps/valves, heat exchangers, ventilation systems, and hydronic distribution), including understanding of equipment sequences and commissioning/retro-commissioning. * Experienced in the delivery of highly complex technical projects. * Evidence of strong interpersonal skills is essential. * Strong verbal and written communication skills. * Results oriented, highly accountable, and strong organizational skills. * Proven self-starter. * Attention to detail and the ability to understand the big picture. * Ability to perform through change and transformation while adapting to shifting priorities. Skills and Experience * Show good team leadership skills and can lead by example. * Excellent people management skills, with the confidence to lead and motivate the team and those around you. * Excellent interpersonal and communication skills. * Broad experience in managing critical environments, data centres or smart buildings. * Good problem-solving and analytical skills. * Ability to multitask and thrive in a fast-paced regional and global business * Good, clear and precise delegation skills * Sensitive to political situations - good relationship builder Person specification * Passionate about what you do and committed to excellence – leads and holds people to account * Detail oriented and diligent. * Entrepreneurial by nature with a strong sense of ownership. * Decision maker. * Results orientated and prepared to take ownership of outcomes * Support the success of other people and their businesses above your own success * Role model our values * Excellent external radar so that they pick up on trends * Proactive, diligent, able and willing to think ahead * Ability to understand the wider picture whilst devoting attention to detail At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.
Role: Lead Engineer - Commercial Systems Department: Operations Reports into: VP of Commercial Operations Location: London, UK (hybrid) ROLE SUMMARY We’re looking for a Lead Engineer to take ownership of developing and optimizing our user-facing commercial platform. This platform is at the heart of how customers interact with our products, so you’ll have a big impact on shaping both user experience and business operations. You’ll be joining our Commercial Operations team, while collaborating heavily with the wider engineering team, finance, sales and operations. Together, you’ll develop and deliver a system that evolves alongside our customers’ and business’s changing needs. We’re looking for an engineer with a strong proficiency in our technology stack that can hit the ground running and is passionate about building successful products or systems. The role will be a mix of hands-on development and project management. You need to be able to translate the business vision into code and interact with a wider group of stakeholders. You’ll be comfortable in dealing with lots of moving pieces; you’ll have excellent attention to detail; and you’ll be comfortable with new technologies and systems. KEY RESPONSIBILITIES * Act as a project manager for the various releases; communicate timelines to key stakeholders, advise on the roadmap, define best practice, etc. * Manage and mentor junior developers * Build and maintain APIs, services, and systems through multiple platforms, languages and technologies * Build scalable and robust backend solutions leveraging proper database optimizations * Build and maintain Vue controls and components to expose functionality to end users * Coordinate with other developers, UX designers and data engineers to ensure successful delivery of key milestones * Work heavily with other development teams within the organization to lend your expertise to other company applications * Review other developers code and pull requests, including code reviews and quality assurance testing * Assist the Support team members in customer inquiries, solving and troubleshooting problems and responding to support requests both internally and externally * Assist with troubleshooting, debugging, and deployments where necessary * Be able to take a feature and break it down into manageable tasks for implementation REQUIRED SKILLS & QUALIFICATIONS * 5+ years software dev experience (ideally with some experience through a full product lifecycle, from ideation to deployment). * Project management experience and Product-minded: ability to think about the why and not just the how. * Strong proficiency in Vue on the frontend * Strong proficiency in Django and/or Laravel on the backend * Proven experience building integrations with existing business systems and processes (ideally Stripe, Salesforce, Netsuite, or similar and licensing management systems) * Experience leading and/or mentoring junior developers * Comfortable with legacy systems, including SOAP * Experience/willingness to use AI tools like Claude Code to improve productivity without impacting quality * JIRA, GitHub, ProductBoard or other project management tracking and ticketing tools * Git source control including proficiency with branches, pull requests, and code reviews * Strong REST understanding and implementation experience, servicing public and private APIs, including OpenAPI spec and documentation * Exposure to standard AWS based product stacks, and associated secondary tooling for documentation, testing and deployments NICE TO HAVE * Basic design/UX sensibility * Nuxt.js * Tailwind CSS * Experience or familiarity in the live events, film, production, or entertainment industries About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Don’t Disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values * Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. * Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game. * Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest. * Resilience. We don’t give up until we find the right solution, even if it means going outside our remit. * Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits * We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: * Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory * Hybrid working between home and our offices (dependent on role and location) * Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes * Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries * Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning * Training, coaching & mentoring