
KatKin · London
KATKIN'S OPPORTUNITY SOCIAL MEDIA + COMMUNITY MANAGER MOST SOCIAL MEDIA JOBS ARE MOSTLY CALENDAR MANAGEMENT. This one is mostly camera, ideas, creation a...
This one is mostly camera, ideas, creation and shipping.
We make fresh food for cats. 100% fresh meat, gently cooked in our Suffolk kitchen and delivered to cats’ homes. We’re already
changing how cats eat. Now we want to change how cat brands show up online.
We don’t want polished corporate content, or stock photos of cats with motivational captions. We want chaos, personality and
obsession. The kind of content people stop scrolling for.
You’ll be a face of KatKin and the person who makes most of our organic socials yourself. That’s the full mix - video, feed posts
and stories - and not just the big swings. On camera as much as behind it. Writing, shooting, editing, posting, then replying to
comments like someone who actually cares. Every day.
This is a blank canvas for content. One day you’re interviewing cat owners on the streets of London. The next you’re reporting
breaking cat news from inside a giant green fridge. You might convince the team to dress as cats and cause havoc across the city,
or spend a morning following your own cat around with a camera while they accidentally make the funniest thing we’ve posted all
year.
You’ll invent the content, not just run it. Recurring series, characters, running jokes, social stunts and an unmistakable KatKin
personality. We want people to know it’s KatKin before they see the logo.
If an idea sounds slightly ridiculous, that’s a good sign. If it sounds completely ridiculous, we’re interested.
But the content is only half the job. The other half is the community. KatKin cat parents are some of the most devoted,
opinionated and gloriously obsessed people online, and your job is to turn them from followers into a community that feels like it
belongs to something. That means living in the comments and DMs as a real cat person, not a faceless brand account. Knowing your
regulars. Finding our most devoted cat parents and pulling them into what you make. Some of it happens offline too, through
events, meet-ups and the odd bit of organised chaos. Get this right and the content travels further, because the community carries
it for you.
We won't pretend it’s all stunts. This role has a daily beat to it too. Shipping content, being on camera and jumping on cultural
moments the same day they break. The wild stuff is built on top of that beat, not instead of it.
You’ll sit in the Brand + Creative team and report to our Brand Marketing Lead, working alongside experienced brand, creative and
growth leaders.
with.
afterthought.
DON'T WORRY IF YOU CAN'T TICK EVERY BOX. IF YOU'RE BRILLIANT AT THE CRAFT AND BURSTING WITH IDEAS, TELL US ANYWAY. WE CARE FAR
Skip the cover letter. Send us four things instead – two to show your craft and two for fun:
it to life. Don't worry about it being perfect - we just want to see how your mind works.
Cats are family. Come help us prove it to the rest of the UK.
Join Proton and build a better internet where privacy is the default At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online. Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations. Proton today supports over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. Proton has become profitable and reached scale without relying upon VC funding, largely due to superior talent that allows us to do things faster, more creatively, and more efficiently. We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our social media pages to learn more about us: Twitter, Reddit, Instagram. Role Overview We are looking for an Account Management Lead to build and scale our Account Management and Customer Success function. This is a high-impact, foundational role responsible for driving expansion revenue, improving retention, and ensuring customers realise value from Proton’s B2B products. You will lead a small team and work cross-functionally with Sales, Marketing, Growth, and Product to unlock growth within our existing customer base. Key Responsibilities Revenue Growth & Expansion * Own upsell and cross-sell targets across existing customers * Drive seat expansion and multi-product adoption * Build and manage a predictable expansion pipeline Customer Success & Retention * Own onboarding, adoption, and retention strategy * Improve customer health and reduce churn * Build scalable customer success processes Account Strategy * Define account segmentation and prioritisation * Develop account plans for high-value customers * Establish structured engagement models Customer Engagement * Implement proactive engagement strategies * Run Quarterly Business Reviews (QBRs) with key accounts * Position Proton as a long-term strategic partner Team Leadership * Manage and develop Account Managers and Customer Success team members * Set clear KPIs and performance expectations * Coach the team on commercial and customer engagement best practices Process & Systems * Build account management and CS processes from scratch * Develop workflows in CRM (HubSpot) * Track expansion, retention, and growth metrics Cross-Functional Collaboration * Partner with Sales, Marketing, Growth, and Product teams * Feed customer insights into product and go-to-market strategy What We’re Looking For Experience * 6+ years in Account Management, Customer Success, or Sales * Experience in B2B SaaS * Proven track record of driving expansion revenue and retention * Experience managing and developing teams Skills * Strong commercial mindset (revenue + retention) * Experience building processes from scratch * Ability to balance growth and customer success * Strong communication and stakeholder management * Language: English + Either French or German speaking preferred Mindset * Builder mentality * Proactive and ownership-driven * Customer-focused with a growth mindset * Comfortable operating in a fast-paced environment What we offer * Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. * Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals. * Food: Lunch and snacks are provided by Proton every day at our offices. * Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location. * Stock Options: At Proton, we are all owners of the company and you get stock options when you join us. * Flexible Working: You can define your own working hours as long as it works with team meetings. * Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning. * Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs. * Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here. Check our social media to learn more about Proton: LinkedIn ,Reddit ,X, YouTube Our Commitment to Diversity and Inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. Candidate Privacy Notice When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch. Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. To learn more about our privacy policy, please visit our privacy policy page. #LinkedIn-Onsite
Soho, London Hybrid working: 2 days per week in the office (rota includes working evenings and weekends to attend matches, events, shoots, sponsor activations and key sporting moments where required to support content creation and social coverage.) The Role As our Social Media Lead, you'll orchestrate our social content strategy across LiveScore Media and LiveScore Bet, shaping platform-native content for our massive 15M+ community. This role demands a video-first visionary who can blend data insights with creative flair to drive engagement and amplify our brand presence. You'll lead and develop a talented team, navigating the fast-paced world of sports and social trends to meet ambitious audience and commercial objectives. This is a fantastic opportunity to innovate and lead a dynamic social content function within a rapidly evolving sports media and betting landscape. You'll have the creative freedom to experiment with emerging platforms and video formats, directly impacting brand growth and fan engagement. The challenge lies in continuously adapting to shifting social trends and platform algorithms, balancing reactive content with strategic campaigns, and ensuring consistent, high-quality output that delights our vast audience. At LiveScore Group, we’re the proud home of three of the most exciting brands in the sports and gaming world: LiveScore, LiveScore Bet and Virgin Bet. A fully owned and operated ecosystem that converges the two worlds of sports media and sports betting. We’re proud of the high ratings for our commitment to excellence and fuelling fan’s passion for sport driving us to the top. We don’t just lead; we innovate. Our cutting-edge products and immersive experiences set the standard, but it’s our people who truly make the difference. Every day, our team embody our values: adaptability, teamwork, a fan-driven approach, and an ever-curious mindset that fuels our ambition. As we scale and continue to create a culture that allows all employees to thrive, we know we need the most talented people with diverse backgrounds, perspectives and skills. If you’re good at what you do, come and join us. The more inclusive we are, the more amazing experiences we can create for our users. We know that job descriptions can sometimes seem daunting, and you might not feel you tick every box. But, if you’re passionate about the role and have relevant experience, we want to hear from you! Key Responsibilities * Lead the daily social media content function across LiveScore Media and LiveScore Bet, ensuring high-quality, engaging output. * Own and evolve the social media content strategy, aligning channel plans with wider business priorities and commercial opportunities. * Manage and develop the social media content team, fostering consistent high performance and growth. * Drive the team’s video-first evolution, developing formats and creative approaches to increase reach and engagement. * Lead content planning around major football moments, breaking news, and brand campaigns, blending reactive agility with strategic foresight. * Collaborate cross-functionally with internal teams (Commercial, Brand, Sponsorship) to maximise content value and unlock commercial benefits. * Utilise social analytics and platform insights to assess content effectiveness and inform future optimisation strategies. Skills, Knowledge and Experience * Proven experience leading social media content in a fast-paced sports, media, or entertainment environment. * Deep understanding of how to grow and manage large social communities across key platforms (e.g., TikTok, Instagram, YouTube, X). * Strong knowledge of football, fan culture, social trends, and platform-native storytelling. * Demonstrated ability to develop and deliver innovative social-first and video-first content strategies. * Proficiency in social media analytics, platform data, and performance tools to drive informed decisions. * Exceptional leadership skills, with the ability to motivate, guide, and develop a high-performing social media content team. * Highly organised and commercially aware, capable of managing competing priorities and supporting wider business objectives. What can we offer? * Company Performance Bonus * Private Healthcare Scheme + Employee Enhanced Assistance * Enhanced Family Leave - Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay * Subsidised Gym Membership * Annual Travel Card Loan & Ride to Work Scheme * Life Assurance (x3 salary) * Contributory Pension Plan * Virgin Family: Giving you access to exclusive Virgin offers and experiences * Thursday drinks in the office and regular socials * Flexible Working Agreements where applicable
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! At Trustpilot, trust is at the center of everything we do. As a global platform operating at the intersection of consumers, businesses, technology, and transparency, the way we communicate matters deeply. Every story we tell, every issue we navigate, and every narrative we shape contribute to how millions of people perceive Trustpilot around the world. We’re now looking for a VP of Communications to define and lead Trustpilot’s global communications strategy during a pivotal stage of growth and transformation. This is an opportunity to shape the reputation of a publicly listed technology company operating in one of the most scrutinised and fast-moving digital spaces. Reporting to the Chief Customer Officer, you’ll lead Trustpilot’s global communications function across Corporate, Consumer and B2B communications, with primary accountability for reputation management and brand building, focused on elevating our brand perception, strengthening our voice in the market, and ensuring we remain a trusted authority in transparency, integrity, and consumer advocacy. This is a high impact leadership role operating at the intersection of corporate reputation, media strategy, crisis management, and communication innovation. From navigating complex reputational challenges and driving integrated global campaigns, to modernising the communications function through AI and emerging technologies - this role is about building long-term trust and commercial impact at scale. If you’re a strategic communications leader with deep public company experience, strong judgment, and a passion for sharing global narratives in a fast-moving tech environment, this role is for you. What you’ll be doing * Lead Trustpilot’s global communications strategy: Shape and execute a communications strategy that strengthens Trustpilot’s reputation and positions us as a leader in trust, transparency, and consumer advocacy. * Drive perception through storytelling: Lead impactful campaigns and thought leadership initiatives across earned and owned channels to elevate Trustpilot’s global profile. * Operate in a high-scrutiny public company environment: Advise senior leadership on corporate reputation, external positioning, and communications risk within a UK-listed business. * Lead crisis and issues management: Own Trustpilot’s crisis communications framework and manage complex reputational issues with clarity and confidence. * Drive integrated Consumer and B2B brand building and communications: Own the global brand building strategy, driving integrated campaigns that increase consumer brand awareness while strengthening Trustpilot’s value proposition for businesses. * Modernise through AI and technology: Champion the use of AI and emerging technologies to improve insight, efficiency, and communications effectiveness. * Build and lead a high-performing team: Develop a global communications organisation focused on high performance, collaboration, and continuous learning. * Partner cross-functionally: Work closely with teams across Marketing, Product, Legal, Investor Relations, Public Affairs, Customer, and People to align communications with business priorities. * Manage external agencies and budgets: Oversee global agency relationships and manage the communications budget with a focus on impact and efficiency. Who you are * An experienced communications leader: You have significant experience leading global communications within a UK-listed or US-listed business. * A strong storyteller and reputation builder: You know how to shape compelling narratives that strengthen brand perception at scale. * Experienced across Corporate, Consumer, and B2B communications: You’ve led integrated communications strategies across multiple audiences and markets. * A trusted crisis leader: You bring sound judgment and resilience when navigating high-pressure reputational challenges. * AI-curious and future-focused: You’re excited by how AI and technology can modernise communications and improve impact. * Experienced both agency-side and in-house: You bring a balanced perspective across strategy, storytelling, and execution. * A builder of high-performing teams: You create clarity, accountability, and strong team cultures. * Commercially minded and pragmatic: You know how to drive measurable results with focused investment and prioritisation. * An exceptional communicator and influencer: You build trusted relationships and influence confidently at all levels of an organisation. * Resilient and action-oriented: You stay calm under pressure and combine strategic thinking with hands-on delivery. What’s in it for you * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * Restricted Stock Units * Private Medical Insurance * Critical Illness Cover * 25 days holiday per year, increasing to 28 days after 2 years of employment * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Pension and life insurance * Health cash plan, online GP, 24/7, Employee Assistance Plan * Full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave * Season ticket loan and a cycle-to-work scheme * Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. * Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. * Independent financial advice and free standard professional mortgage broker advice * Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career * Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you! #LI-SK1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.