Senior Product Manager - 18 Month FTC

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We’re looking for an experienced and motivated leader to join our London office as the Manager Enterprise Account Management UK. The UK is a cornerstone market for Adyen, home to some of the world’s most sophisticated Enterprise Merchants. In this newly created role, you will sit directly between our Team Leads and the Head of Account Management, serving as a critical leader responsible for driving the execution, operational health, and strategic direction of our dedicated Enterprise Account Management sub-teams. As a second-level manager, you will oversee a team of Team Leads (and, where applicable, Senior Account Managers). You thrive on translating high-level market visions into concrete, actionable milestones, driving mid-term portfolio growth, and coaching people managers into true organizational leaders. Your mission is to ensure our enterprise merchants—from global retail giants to digital disruptors—receive localized, vertical-specific expertise to unlock their full potential on Adyen’s platform. WHAT YOU'LL DO * Deliver Commercial Goals: Deliver 12–18 month commercial targets and growth for the Enterprise portfolio. Establish goals and accurate forecasting, identifying UK best practices to scale across EMEA. * Scale Leaders: Upskill Team Leads and Senior DAMs into strategic people leaders. Provide specialized vertical advice on complex merchant strategies and manage the sub-team's span of control to maintain efficiency. * Relationship Excellence: Build trust with high-value enterprise contacts and act as the escalation point before the Head of AM. Mentor teams to uncover commercial opportunities and guide high-stakes renegotiations. * Optimize Performance: Lead initiatives to streamline workflows and drive "Account Management at scale". Prioritize initiatives to protect bandwidth and build a cohesive view of segment health. * Embody Adyen Formula: Exemplify and coach teams on the Adyen Formula Leadership Expectations. Act as a culture carrier to foster cross-functional collaboration with Sales, Product, Tech, and Marketing. WHO YOU ARE * A Leader of Leaders: Proven experience acting as a second-level manager, with a passion for guiding, mentoring, and upskilling people managers into high-performing commercial leaders. * A Dedicated Enterprise Expert: Deep, specialized payments industry knowledge with a clear understanding of the specific operational challenges, technical frameworks, and nuances that impact large Enterprise merchants. * Commercially Sharp & Analytical: Possess a pristine track record of defining mid-term pipeline goals, managing high-stakes client negotiations, and connecting complex commercial data points into a single cohesive strategy. * An Astute Decision Maker: Display exceptional situational judgment, with the ability to comfortably navigate difficult internal trade-offs, confidently communicate vertical decisions, and make the correct mid-term operational calls for portfolio health. * A Cross-Functional Advocate: A strong internal communicator who can navigate complex environments both internally and externally, remove regional roadblocks using past experience, and advocate fiercely for the vertical team structure. REQUIRED QUALIFICATIONS * 7–10+ years of experience in senior commercial roles within Account Management, Customer Success, or Business Development, including a strong track record of managing people managers or multi-level teams. * Deep operational experience within the UK enterprise, retail, or digital disruptor space; a strong understanding of omnichannel and complex merchant infrastructures. * Proven experience within the Fintech or Enterprise Payments industry is highly preferred to support the technical maturity of the UK portfolio. * Strategic Mindset with a Global Perspective: Proven ability to move beyond tactical execution to mid-term partnership scaling, working on strategic projects at a regional vertical level while maintaining a global perspective to scale local operational successes. * Full professional proficiency in English.   Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.   This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

ABOUT HYPEREXPONENTIAL (HX) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a £7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-pound decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. ABOUT THE PLATFORM TEAM Platform at hx builds the foundation that enables engineering teams to ship secure, scalable applications at velocity. We're evolving towards an AI-first platform where self-service infrastructure, intelligent automation, and reusable components compound developer productivity and operational excellence. This isn't about maintaining the status quo; we're reimagining how modern software delivery works. As the Staff Platform Engineer, you will own the technical direction of this evolution. You will define the architecture and engineering standards that others build to, drive coherence across teams, and ensure the platform strategy is aligned to long-term business outcomes. You will shape how AI-first, self-service infrastructure is done at scale, not just by delivering capabilities yourself, but by creating the conditions for engineering teams across the organisation to move faster, more safely, and more autonomously. Check out our Engineering Candidate Hub for a behind the scenes look at the team you would be joining! WHAT YOU'LL BE DOING * Establish a coherent 12–18 month technical direction for the platform, with clearly articulated trade-offs, milestones, and alignment across engineering leadership. The roadmap is understood, trusted, and actively referenced by stakeholders. * Platform capabilities are adopted broadly across engineering, not because teams are told to use them, but because they are well-designed, well-documented, and genuinely reduce friction. Measurable reduction in Platform as a bottleneck for common provisioning and deployment tasks. * Define the architectural patterns and standards that enable autonomous and AI-augmented workflows across the organisation. Other engineers can build AI-native capabilities without requiring Platform's direct involvement in every initiative. * Platform defined standards for security, reliability, and operational excellence are embedded into how all teams build not enforced through gatekeeping, but adopted because they are the path of least resistance. Measurable reduction in misconfiguration, security exceptions, and operational incidents across the estate. * Senior engineers are visibly stronger for having worked alongside you. The team develops better instincts for architecture, trade-offs, and platform thinking. You are sought out as a technical authority. WHAT YOU'LL NEED TO HAVE DONE * Defined the architecture, standards, and patterns for the platform domain over a multi-quarter horizon. Makes high-judgement calls on foundational trade-offs such as build vs buy, depth vs breadth, short-term pragmatism vs long-term coherence and brings the organisation along on those decisions. * Navigating disagreement across senior engineers, architects, and stakeholders to reach durable technical decisions. Comfortable holding a position under pressure, updating it when presented with better evidence, and ensuring decisions stick once made. * Accountability for outcomes that span multiple teams and that they do not personally deliver. Designs systems, standards, and enablement approaches that multiply the effectiveness of the engineers around them, rather than being the primary hands-on contributor to every initiative. * Defined how AI and automation are embedded into the platform at an architectural level not just experimenting with tools, but establishing patterns that make AI-augmented workflows the default for engineering teams across the organisation. * Understanding of the adoption dynamics, internal customer needs, and the systemic barriers to self-service. Shapes the platform roadmap based on feedback, usage data, and a clear-eyed view of where friction exists and ensures the platform earns its adoption rather than mandating it. * Identified architectural, security, and operational risks before they become incidents. Influences how the broader engineering organisation thinks about reliability, security posture, and cost efficiency not just within Platform's direct remit. * Connecting platform decisions to business outcomes clearly and credibly. Can represent the platform strategy to senior leadership, translate engineering constraints into business language, and use commercial context to sharpen technical priorities. * Actively developing senior engineers through technical challenge, honest feedback, and deliberate exposure to harder problems. Recognised as someone who raises the capability of the team, not just the quality of the code. Models the engineering culture the organisation is trying to build. YOU'RE UNLIKELY TO THRIVE HERE IF * You prefer executing predefined tasks over taking ownership of ambiguous problems that require exploration, experimentation, and iteration to solve * You view platform engineering as building infrastructure in isolation rather than treating it as a product with internal customers whose adoption and satisfaction drive success * You're uncomfortable with rapid change and continuous improvement, preferring stability and established patterns over evolving practices based on data and feedback * If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. COMPENSATION At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this. BENEFITS * £5,000 training and conference budget for individual and group development. * 25 days of holiday plus 8 bank holidays (33 days total). * Company pension scheme via Penfold. * Mental health support and therapy via Spectrum.life. * Individual wellbeing allowance via Juno. * Private healthcare insurance through AXA. * Income protection and Life Insurance. * Cycle to Work Scheme. ADDITIONAL PERKS * Top-spec equipment (laptop, screens, adjustable desks, etc.). * Regular remote and in-person hackathons, lunch and learns, socials, and game nights. * Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. * Exceptional opportunities for personal development and growth as we build something remarkable together. INTERVIEW PROCESS 1. Initial call with our Talent team (30 minutes). 2. Manager Interview (60 minutes). 3. Technical Assessment (system design whiteboard) (120 minutes). 4. Values Interview with Tech Leadership (60 minutes). 5. We offer! OUR COMMITMENT TO DIVERSITY hxers are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. NEXT STEPS If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.